Chris M.
Item never arrived and you’ve not responded to my attempts to contact you.
Purchased item
Kids Football Shirt Box
"The items never arrived and you’ve not respon..."
MysteryFootballKitco store reviewsSee product reviews
Ross M.
Never received my items
Purchased item
Men’s Mystery Football Kit Box
"E-mailed twice asking where my purchase was,..."
Lorraine C.
Not received item despite numerous attempts to contact your company!
Purchased item
Kids Football Shirt Box
"I haven't received my top, despite trying to..."
Gary D.
No customer service whatsoever still waiting on my delivery after the website saying order fulfilled !! Sent various emails no reply’s and chats on there chat box not on reply Royal Mail still saying waiting for parcel from them from the 1/12/25 !!
Purchased item
Men’s Mystery Football Kit Box
"Still not received my order that was ordered..."
Jo W.
I have not received my order despite the company saying it has been dispatched. Royal Mail tracking shows they are awaiting the parcel.
Purchased item
Kids Football Shirt Box
"We have not received our order even though it..."
Noor A.
We never received the package and when we contacted them, we got no response.
Purchased item
Men’s Mystery Triple Football Kit Box(x3 Shirts)
"We never received the package. We contacted t..."
Jonathan W.
I have not received my order. Please can you respond to my emails?
Purchased item
Men’s BUDGET Football Shirt Box
"Still have not received my order. Ordered ove..."
Elliot J.
They don't ship the order, don't waste money on this scam
Purchased item
Men’s Mystery Football Kit Box
"I never received this Item, I have contacted..."
Nellie B.
Poor customer service. Never received a reply to my emails to see where my order was.
Purchased item
Men’s Mystery Football Kit Box
"I have been ordering mystery football kits fo..."
Ceri R.
I ordered a shirt for my son in September , $247.00 . Money taken out of account. Shirt never received. Courier tracking has no details at all .
Have sent email, after email, heard nothing back, have complained and emailed through shopify , no reply .
Just ripped off .
Purchased item
25/26 Men’s Football Shirt Box
"I ordered a shirt in September, it has not ar..."
Steve S.
Nice website but as of today have been waiting nearly 2 months for my order. Hopefully coming soon
Purchased item
Men’s Mystery Triple Football Kit Box(x3 Shirts)
"Still waiting for my order. Going on 2 mon..."
Ryan J.
I emailed multiple times trying to get my size changed and never got a response. I'll be filing a complaint with my credit card to get a refund.
Purchased item
Men’s Mystery Triple Football Kit Box(x3 Shirts)
"I emailed multiple times trying to get my siz..."
Melissa S.
Still haven’t received & have not been able to contact them.
Purchased item
24/25 European Men’s Football Shirt Box
"I have not received my order yet. It has been..."
Sean T.
Order was never shipped after 30 business days. Attempts to reach customer service about order status were unsuccessful. Extremely disappointed with whole experience
Purchased item
Men’s Mystery Football Kit Box
"Item was never even shipped after nearly 30 b..."
Aleksandr P.
Sadly never received it:((( seems to be some kind of scam… hoping to get it at some point and change my review but for now in the end of November still haven’t received it from mid august when i ordered it. What a disgrace
Purchased item
Kids Football Shirt Box
"Never received it. Seems to be fake! Don’t bu..."
Colm F.
i never received the item and despite multiple enquirers no one replied
Purchased item
Kids Football Shirt Box
"Hey Guys . I never received the item and i ha..."
Harry B.
Shocking
Purchased item
Mystery Retro Football Kit Box (pre 2010)
"I have not received my shirt"
Paul Y.
Poor quality shirt
Purchased item
Men’s BUDGET Football Shirt Box
"Poor quality shirt some scagging on the colla..."
Alfie B.
Never received 3 shirts i ordered do not order from here.
Purchased item
Mystery Retro Football Kit Box (pre 2010)
"Have not received my 3 shirts i ordered. Been..."
Kieran N.
Haven’t got it yet it’s been over 2 months
Purchased item
Men’s Mystery Football Kit Box
"Haven’t got my jersey yet and I have ordered..."
Benjamin A.
I never received my son's soccer jersey. I got ripped off
Purchased item
Kids Football Shirt Box
"i never received the soccer jersey for my son..."
Dara M.
Never received the gift. Scam of a site. No refund no nothing after me emailing them with nothing back
Purchased item
Men’s Mystery Football Kit Box
"Never received the jersey. Scam of a site. No..."
Sander F.
I have still not recived my package
Purchased item
Men’s Mystery Triple Football Kit Box(x3 Shirts)
"I have not recived the package"
Bart E.
Never received my order nor a response to emails. This company sucks
Purchased item
Men’s Mystery Football Kit Box
"It’s been over 2 months & I haven’t received..."
Brandur S.
Never got my shirts
Purchased item
Men’s Mystery Triple Football Kit Box(x3 Shirts)
"Never even got it"
Angela P.
Been 2 months and we still have not received our box!
Purchased item
Men’s Mystery Football Kit Box
"We have not received the product (original or..."
Nick C.
Update got the jerseys after two months so I’m happy now
Purchased item
Men’s Mystery Football Kit Box
"."
Georgia T.
Three months and I'm still waiting for the football kit
Purchased item
Men’s Mystery Football Kit Box
"Three months have gone past and I'm still wai..."
Carl S.
Great p
Purchased item
Kids Football Shirt Box
"Great shirt"
Lars Myhre H.
Expensive for old shirts (not retro) and also 8weeks+ time before the shirt arrived.
Purchased item
Kids Football Shirt Box
"Got last years United shirt + 2-3 year old Ra..."
Jesper N.
Do not buy from this company. I have waited 2 months for my order and it has still not been shipped. No response from anyone. I have tried reaching out via email and social media for weeks and no response.
Don’t bother ordering from this company, it’s most likely a scam.
Purchased item
Men’s Mystery Football Kit Box
"Do not buy anything from this company. I have..."
Gregory K.
Ordered a package on 4 September 2025. Still have not received it as of 20 October 2025.
Customer service fails to respond to my emails asking where my package is. Shipment status still says pending shipment.
0 / 10 stars. Would not recommend. Very disappointed by this waste of money.
Purchased item
Men’s Mystery Football Kit Box
"Have no idea how this product is. Ordered it..."
Filip B.
Answer my emails and send my package and this might change
Purchased item
Men’s Mystery Football Kit Box
"Never received it and you won't answer my ema..."
Carol S.
Shirt never arrived after 8 weeks and multiple attempts at contacting. Never got a reply or refund. These are great shirts - have loved them in the past - but can’t give them a good review now.
Purchased item
Men’s Mystery Football Kit Box
"My package never arrived. I ordered it 8 wee..."
Connie O.
Worst experience of all time do not buy
Purchased item
Men’s Mystery Football Kit Box
"I didn’t get my order"
Ibrahim A.
Awful customer service and lying about how long it would take to deliver
Purchased item
Men’s Mystery Triple Football Kit Box(x3 Shirts)
"I ordered on September 1st and I have still n..."
Asbjørn L.
Have not received the order after 3 months. Still waiting for it to be sent
Purchased item
Kids Football Shirt Box
"Haven’t received the order after 3 months"
Long Fung Matthew C.
order never came
Purchased item
Men’s Mystery Football Kit Box
"order never came, do not buy from this websit..."
Lorenzo T.
Really slow service, useless customer service
Purchased item
Men’s Mystery Football Kit Box
"2 months of waiting"
Matthew A.
Took over a month
Purchased item
Men’s Mystery Football Kit Box
"Delivered wrong house"
MysteryFootballKitco store reviewsVisit store