My kit arrived in July, but unfortunately, because of the extreme heat that week, about half of the product had leaked out. I contacted the support team, explained what happened, and they asked me to send a photo. After I did, they shipped me a replacement, which arrived within just three days.
The customer service was outstanding, and the product itself has been even better. I've had patchy areas in my beard for years, and after just three weeks of using it, my barber noticed the difference an