Purrlife Store review | Loox

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Kim A.Verified
Product was always on back order. I thought signing up for Autoship would help. It didn’t. Also, it is very easy to sign up for Autoship but next to impossible to opt out despite what is stated on the website.
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"While the product did seem to work well for m..."
Rebecca T.Verified
Takes way too long to receive purchased orders...
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"This product is awesome BUT IT TOOK 2 MOS FOR..."
David D.Verified
Product took a little over 2 1/2 weeks to receive. I feel that is a reasonable time. Contacting customer service was pretty easy
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"Product arrived on time. Very easy to use! My..."
Gaynor C.Verified
I was not happy about difficulty making a single purchase rather than a subscription.
Feline Biome™
Purchased item
Feline Biome™
"My cat tolerates probiotics but I have not se..."
Diana M.Verified
I ordered on April 22 and emailed you in the middle of May and received no response. You need better customer service.
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"This order came after two months! This batch..."
John K.Verified
It took so long to come I forgot I even ordered it.
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"The biome of a cat is just as important to th..."
Leslie H.Verified
You suck
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"you guys suck. Great product and crappy custo..."
Wendy B.Verified
I love it for my cat but have been waiting a long time for the others that I have ordered.
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"Purrlife has helped my cat so much - his skin..."
Shannon D.Verified
Product took over three weeks to arrive and did not arrive in time for my cat sitter as I was going on a 2 week vacation. You initially did not respond to my email. I found another product.
Feline Biome™
Purchased item
Feline Biome™
"The product is ok and my cat did well on it...."
Jonathan M.Verified
I was promised a partial refund byEsma in your customer service department for the extremely lengthy delay in receiving my product. I never received anything.
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"I was on a subscription plan, payment was ded..."
Angie O.Verified
It takes so long to get an order.
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"The product is great BUT it takes weeks, over..."
Dorothy M.Verified
Great shopping experience, found what I wanted right away
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"The purrlife is great for my cats. I see them..."
Debbie R.Verified
Customer Service will not contact me or respond to my emails that I’ve sent so many times because my monthly order is wrong. They are sending me too many and I can’t get them to fix it or have anyone contact me. I’m so frustrated I’m at my wits end if I didn’t like the product, I would cancel the whole thing but I’m trying to get this fixed so I don’t have to cancel the entire order because no one Well contact me
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"I like the product but they have the worst cu..."
Donna C.Verified
I received the product 1 time, loved it, but since the delivery service has told me my address is incomplete even though I've given then directions, and finally gave them my work address, which they say the can't deliver to because it's different than the original tracking address. So this order has not been received. Please just STOP ANY SUBSCRIPTION.
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"Change you delivery company. I still haven't..."
Angie B.Verified
Already did. I cancelled and you’re continuing to ship. Actually double shipped.
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"My cats can tell every time I use it. I thoug..."
Cyndie C.Verified
your ignore my requests
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"I have contacted you since my first order to..."
Randolph H.Verified
To long for order to arrive and if I didn’t keep contacting them they would have never notified me. Having heard from several reps, it’s obvious that you get a standard reply. Every note had the same explanation word for word!
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"The product itself is great for our fur baby!..."
Vicky J.Verified
Everything has been fine
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"Have 3 cats 17, 15, 13 and they seem to be do..."
Anita L.Verified
They put me on a monthly subscription for 3 bottles. I did NOT sign up for that, I only have 1 cat. I have called and emailed many times to cancel , but never get a response. What's the problem? There is no customer service and very bad reviews on Reddit, most people say this company is a scam.
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"I like the product and my cat is doing much b..."
Marsha N.Verified
Wish product came in a more timely manner after ordering
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"My kitty is just 3.5 years old and was happy..."
Suzanne B.Verified
Excellent service
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"My cat feels better acts better and was very..."
Susan S.Verified
My only complaint is how long it can take to receive the product. If my cat was still ill and I was waiting for the product in the hopes it would help, I would be very frustrated.
Feline Biome™ - Advanced Cat Health Formula
Purchased item
Feline Biome™ - Advanced Cat Health Formula
"It can take a long time to receive the produc..."
Teri H.Verified
Easy to order. Need to order before I run out again. Product is popular.
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"Happy to receive my order. Kitties’ tummies a..."
Leticia T.Verified
Hard to get any updates
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"Didn't see result with my cat"
Sherry T.Verified
YOU PEOPLE ARE LIARS AND STEALER!!! NEVER GOT MY 2 BOTTLES ON A MONTHLY BASES LIKE I PAID FOR!!!!
Feline Biome™
Purchased item
Feline Biome™
"SEND ME MY 2 DARN BOTTLES I NEVER RECEIVED TH..."
Ingrid C.Verified
It took a long time to get it delivered
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"One cat had a bad eye. After a few days it lo..."
Marian R.Verified
Wish the time to receive product was quicker from the time of order.
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"This was a reorder, arrived in a reasonable t..."
Andrea L.Verified
cannot reach you by email or phone
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"told you several times to stop sending item,..."
Martha I.Verified
Really like your product, but please work on your shipping.
Feline Biome™
Purchased item
Feline Biome™
"I really like your product. My cat has had di..."
Lynn J.Verified
No response to cancel order request
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"Cancelled, you sent it anyway, I now have SIX..."
Anthony F.Verified
Terrible customer service
Feline Biome™
Purchased item
Feline Biome™
"Horrible. Scam. Reporting to better business..."
Karen G.Verified
Again I have tried to cancel this 3 times so I don't even know why I am still getting notifications that you were sending me any type of order
Feline Biome™ - Advanced Cat Health Formula
Purchased item
Feline Biome™ - Advanced Cat Health Formula
"I have tried to cancel this 3 times so I shou..."
Jennifer C.Verified
Will never buy anything again.
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"Customer service is atrocious. Emails unanswe..."
Nancy C.Verified
N/a
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"N/a"
Elizabeth D.Verified
No
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"I did not want this order and had no account..."
Monika A.Verified
I am disappointed with how long it takes for some of my orders to arrive.
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"I am disappointed in how long it takes for so..."
Aimee V.Verified
No
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"Thank you for this product , it works. It hel..."
Chris W.Verified
This product has been helping my senior cat. I believe it is helping to extend his life. His mobility is better and he is not lethargic any more
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"This product has been helping to extend my se..."
Candace M.Verified
Too long to ship the product
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"I love the product but it takes way too long..."
Hirsch B.Verified
too many times tried to cancel.
Feline Biome™ - Probiotic Cat Supplement
Purchased item
Feline Biome™ - Probiotic Cat Supplement
"I had tried to cancel many times. And still I..."
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