Donna M.Verified
Shipping was longer than expected
Purchased item
Painless Hair Removal Cream
"It did not remove my chin hair even using the 10 minutes application. I was..."
LUUMA store reviewsSee product reviews
Jennifer S.Verified
No response on email questions
Purchased item
Painless Body Hair Removal Cream
"I did not get what I thought I was getting and no one from customer service..."
Renee K.Verified
Great
Purchased item
Painless Facial Hair Removal Cream
"Easy to use
No bad smell"
Debra F.Verified
It did not do as promised
Purchased item
Painless Facial Hair Removal Cream
"It did not do what it promised on short stub led hair on chin"
Annie A.Verified
Sucked period.
Purchased item
Painless Hair Removal Cream
"Your product was a joke. It did not remove any hair on my face and while t..."
Tina B.Verified
You want me to pay to return an ineffective product
Purchased item
Painless Hair Removal Cream
"It smells like Nair. It did not work you are complete liars and thieves and..."
Vicki P.Verified
It didn’t work
Purchased item
Painless Facial Hair Removal Cream
"I used it three times & I added more each time & kept it on for 10 minutes...."
Kim H.Verified
Delivery was fine
Purchased item
Painless Facial Hair Removal Cream
"It did not work at all for me. I am very disappointed!!!"
Valerie M.Verified
Extremely well
Purchased item
Painless Facial Hair Removal Cream
"Easy to use no burning on your face leaves your face and skin extremely sof..."
Joan D.Verified
It was easy to order. Information was updated frequently.
Purchased item
Painless Hair Removal Cream
"It doesn't work as well as it does in the ad."
Janet B.Verified
It took forever to get and the product is not what I thought it was ordered
Purchased item
Painless Hair Removal Cream
"I thought I was ordering one product and got something completely different..."
Constance R.Verified
Took long time to receive
Purchased item
Painless Facial Hair Removal Cream
"I was eager to receive this after seeing your ads. But when used it, disapp..."
Melissa D.Verified
Purchasing was easy
Purchased item
Painless Hair Removal Cream
"It did not work. Disappointed cause I bought two."
Beth G.Verified
Did not remove any hair or stubble.
Purchased item
Painless Hair Removal Cream
"Did not shave my face for 2 days and left the cream on for 7 and a half min..."
Terry F.Verified
Shipping took a long time.
Purchased item
Painless Hair Removal Cream
"Does not work at all. Also is labeled as a different product, it says Hoygi..."
Allison K.Verified
It arrived quickly.
Purchased item
Painless Hair Removal Cream
"I have used it for almost 2 weeks. It has not worked. I’m still plucking ha..."
Judy M.Verified
Just like any other on line
Purchased item
Painless Hair Removal Cream
"Didn’t work for me. Smelled just like Nair that I used to use. Does not wor..."
Brenda A.Verified
What a rip off
Purchased item
Painless Facial Hair Removal Cream
"Not happy with this product, I tried it 2times on the same spots and it nev..."
Jean P.Verified
Shopping was e easy.
Purchased item
Painless Facial Hair Removal Cream
"Did not work for me."
Phyllis M.Verified
Does not work well. Nair works better.
Purchased item
Painless Hair Removal Cream
"The product does not work.
Nair, which is WAY cheaper and works better."
Lois J.Verified
Took a long time to receive the product and half of it was missing
Purchased item
Painless Facial Hair Removal Cream
"I received my order of two tubes, what was missing was the two tubes of cal..."
Karen W.Verified
Didn’t work
Purchased item
Painless Hair Removal Cream
"Does not work. Did not remove hair"
Michelle T.Verified
Na
Purchased item
Painless Facial Hair Removal Cream
"It does not really work no matter how thin or thick I apply. Doesn’t matter..."
Wendy F.Verified
Spent money on this product and doesn’t work
Purchased item
Painless Hair Removal Cream
"It didn’t remove the hair"
Stephanie F.Verified
Box was slightly crushed. Was in paper package which didn’t protect very well.
Purchased item
Painless Hair Removal Cream
"Doesn’t work as well as shown in the videos even when left on for the maxim..."
Teresa J.Verified
Product came with different name
Purchased item
Painless Facial Hair Removal Cream
"The product arrived with a different name in it so not even sure it’s the s..."
Karen C.Verified
I haven't received it yet.
Purchased item
Painless Facial Hair Removal Cream
"I haven't received it yet."
Virginia B.Verified
Ok
Purchased item
Painless Hair Removal Cream
"Didn’t really take any hair away. Instructions say “appropriate amount” gue..."
Debbie W.Verified
See other note
Purchased item
Painless Facial Hair Removal Cream
"It took so long to get, like 4 weeks, I was no longer at the location where..."
Lynn C.Verified
It was unknown to me that the product is made in China. Very disappointed.
Purchased item
Painless Facial Hair Removal Cream
"I would like a refund. I can be reached here at [email protected] Tha..."
Nyoka C.Verified
Not great product couldn’t simple take off thin lip hair or sideburns. Even, after 20 mins nothing came off
Purchased item
Painless Hair Removal Cream
"This Doesn’t work at all!!! I have thin hair on my sideburns and lip and I..."
Debra S.Verified
It took to long to get here.
Purchased item
Painless Facial Hair Removal Cream
"It did not work for me."
Becky W.Verified
Poor customer service no phone number only email only 1 response back said they would get back never did I want to return product for refund
Purchased item
Painless Facial Hair Removal Cream
"Does not work. I have asked for a refund. No response back poor customer se..."
Tina F.Verified
Took forever to get it
Purchased item
Painless Body Hair Removal Cream
"It doesn’t work!"
Eraina B.Verified
This is a product from China.. the wait is weeks.
Purchased item
Painless Facial Hair Removal Cream
"Does not work on my face.. very disappointed.. it’s nothing new, it’s just..."
Diana R.Verified
Ok
Purchased item
Painless Facial Hair Removal Cream
"Broke out in a rash."
Donna E.Verified
Takes much too long to arrive!!!!
Purchased item
Shipping insurance ($5.00)
"I placed my order on July 21, 2025. Today is August 11th and I STILL DO NOT..."
Pamela G.Verified
The delivery time was a bit excessive.
Purchased item
Painless Facial Hair Removal Cream
"I’m disappointed in the effectiveness of the product. I have repeatedly us..."
Jo A.Verified
The product was shipped quickly and delivered i a timely manor. Too bad the product was not effective.
Purchased item
Painless Facial Hair Removal Cream
"The product definitely did not work well at all and did not have a pleasant..."
Palmla B.Verified
the only negative is that it takes so long to receive the product
Purchased item
Painless Facial Hair Removal Cream
"the cream is easy to use, does not burn or leave my face red. growth is slo..."
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