SUNSET SURF APPAREL store reviewsSee product reviews

It was a long wait because of the back order but I appreciated the quick responses to my emails

It was an average experience. When emailing regarding the preorder and when they expect it to arrive to be ship they gave an estimate of mid March. It still took another couple of weeks before it arrived and after is shipped it did take longer than expected to receive.

I wrote numerous letters and did not receive my merchandise in time for my daughter's birthday yet you continue to advertise new products and ship immediately. It's very disappointing.

Had to wait about 8 weeks for my order. Love the product, just wish production and shipping didn’t take so long.

Customer service was amazing and the shipping was seamless

All good

Time to receive product was over the 2-6 week preorder time given. Company gave no updates until I reached out. Quality of sweatshirt wasn’t great, material is mid but the embroidery was beautiful. My daughter’s sweatshirt do have a hole from being stitched poorly in the front pocket.

Worst customer service ever....

The timing of delivery was delayed and I had to contact the company for clarification, however the reply was prompt and the order arrived soon after.

It took 6 weeks to get but they answered every time I emailed to check on it!

great shipping and packaging.

I did not realize how long the item would take to ship and wish there was a declaration at least at order confirmation. I had to write an email a month after my order to find out that it was a pre-order and would still take several more weeks to receive my order.

They responded quickly and answered all my questions.

Shipped and arrived fast!

Shopping experience was great

We placed our order March 6th and did not receive till April 11th. This was to be a gift for our daughter. We placed our order a month before we needed it and it did not arrive in time. Never received status update. Reached out to customer service on April 2nd to then be told there was a delay with our order. Disappointed no notification was given.

It took too long to receive the hoodie.

Quick response and delivery. Thank you!

Communication was the the good.

Wonderful!

My experience was quick and easy with fast shipping too

Easy ordering, quick delivery and love the cavas tote bag each arrives in.

It was a pleasant experience

Great product with fun patterns

The website was easy to follow and the communication from the shipment team was great with no complaints.

Very good

I’ve placed my 3rd purchase

Easy

Great company , great product !

Seamless

Ty!

Quick shipping! Amazing quality!

Terrible return policy. Definitely not worth the money. They take your 90 dollars for a 20 product and will never refund your money only to keep you inside their circle of exchange or store credit. Don't buy from here

Your product is great. The issue is how long it takes to receive it. This specific hoodie was listed on the site as **in stock** and expected to ship within 2–3 business days. However, it took over two months to arrive. The other two items in our order are still not here, and we are approaching three months this week. It’s a great product, but I’m sorry to say I cannot order again given the egregiously long wait time.

Communication has been good.

Good

Too long for delivery

It was very easy to order my hoodies.

Never received my package. They told me they can’t do anything about it.

Was easy to order and love the new drops! 😊