Cynthia M.Verified
Easy to follow website and fast delivery!
Purchased item
Blue Hibiscus Hoodie
"Excellent quality and fast delivery!"
SUNSET SURF APPAREL store reviewsSee product reviews
Kim I.Verified
Easy to navigate the website. All beautiful products. However, long wait time for some items. I have been waiting since February for a sweatshirt.
Purchased item
Blue Hibiscus Hoodie
"Absolutely stunning sweatshirt. Beautifully e..."
Susan S.Verified
Very easy and I received it quickly!
Purchased item
Blue Hibiscus Hoodie
"This sweatshirt was a gift for my 15 year old..."
Denise L.Verified
They took a while to receive so I reached out to the company. They replied immediately and apologized for the delay. The email was very nice and professional.
Purchased item
Blue Whale Shark Tropics Hoodie
"We love these beautiful hoodies. Bought one f..."
Shannon S.Verified
Long delivery time and still missing the other half of my order. ????
Purchased item
Whale Shark Tropics Hoodie
"The embroidery is beautiful and the softness..."
Gina M.Verified
Had to wait for my order to come in (backordered), but it was worth the wait. Customer service team was extremely helpful and responsive.
Purchased item
Blue Hibiscus Hoodie
"Sweatshirt is beautiful ande seems to be exce..."
Tracy M.Verified
Very easy purchase process. Price is a bit extreme but high-quality product.
Purchased item
Whale Shark Tropics Hoodie
"Absolutely love the hoodie. I do wish that I..."
Charity C.Verified
There was a long delay and some communication from the company, but I had to reach out to understand what was going on. Mainly because my order didn’t get shipped by the expected date. However, I am okay with this since they were prompt and clear in their response. The minus one star gives an accurate rating. In no way do I feel this is a four star company. The product itself is great.
Purchased item
Coral Hibiscus Hoodie
"I love the hoodie. Definitely order one size..."
Jacquelyn M.Verified
Great - the preorder period was a bit longer than anticipated, but worth the wait!
Purchased item
Sunset Tide Hoodie
"Beautiful packaging! The embroidery is gorge..."
Cynnamon S.Verified
It took forever to just get half of my order. Still waiting to get my other sweatshirt which is frustrating.
Purchased item
Blue Hibiscus Hoodie
"I Love the look and feel of the sweatshirt. S..."
Melissa B.Verified
The communication was great. Once the hoodie was shipped we received it on time. The quality of the hoodie is great.
Purchased item
Sunset Tide Hoodie
"I bought this hoodie for my son's girlfriend...."
Jana R.Verified
Great apparel! Great customer service.
Purchased item
Whale Shark Tropics Hoodie
"It was a wait and backorder struggle to recei..."
Mary Beth D.Verified
Order seemed to taker longer than planned. 2-3 weeks delivery is what website said when ordered yet it was many more weeks before received. Hoped for Easter present but didn't make it. Customer service was great.
Purchased item
Sunset Tide Hoodie
"VERY SOFT AND COMFORTABLE"
Emily W.Verified
it wa pretty great
Purchased item
Blue Hibiscus Hoodie
"Its a great hoodie"
Anett G.Verified
Great service
Purchased item
Catch The Wave Patchwork Hoodie
"This was a present for my daughter and she ab..."
Sophia K.Verified
Easy to order
Purchased item
Catch The Wave Patchwork Hoodie
"My daughter loves her Sunset Hoodie! The colo..."
Jill T.Verified
It took 3 months to get my order and the quality is not what I expected. Very disappointed.
Purchased item
Blue Whale Shark Tropics Hoodie
"The stitching on the sleeve is coming apart a..."
Denise T.Verified
Good
Purchased item
Catch The Wave Patchwork Hoodie
"Great quality"
Kristina Y.Verified
Excellent quality! It’s so comfortable and I love both the color and design. Although, the wait for it to arrive was pretty long.
Purchased item
Blue Whale Shark Tropics Hoodie
"Excellent quality! It’s so comfortable and I..."
Leighanne S.Verified
Great service!
Purchased item
Blue Whale Shark Tropics Hoodie
"Love it! My daughter has been wearing it nons..."
Karen M.Verified
Too long to receive
Purchased item
Sunset Tide Hoodie
"Sizes are off"
Kathleen B.Verified
I had to exchange for a different size and the customer service was great! Keep in mind they don't offer refunds but in store credit instead.
Purchased item
Coral Hibiscus Hoodie
"I've never had a hoodie that is even close to..."
Jessica R.Verified
Great
Purchased item
Blue Whale Shark Tropics Hoodie
"It’s so pretty and well done"
Jessica Y.Verified
Amazing customer service!
Purchased item
Whale Shark Tropics Hoodie
"Great product, amazing customer service! I or..."
Holly H.Verified
Items took 4 months to receive and there is no return policy.
Purchased item
Whale Shark Tropics Hoodie
"I hate to give a bad review but I feel like y..."
Heather O.Verified
Great product and service
Purchased item
Coral Hibiscus Hoodie
"This hoodie is awesome!"
Viviana L.Verified
They were very understanding.
Purchased item
Coral Hibiscus Hoodie
"I've heard so many compliments ☺️"
Sienna S.Verified
Customer service was wonderful and package was adorable and shipping was successful.
Purchased item
Whale Shark Tropics Hoodie
"Such a soft and comfortable hoodie that is so..."
Laura E.Verified
My ONLY complaint is that I wish the outside shipping package could be more discreet for gifts. The items are absolutely beautiful and great quality!
Purchased item
Blue Hibiscus Hoodie
"I purchased this for my daughters graduation..."
Heidi H.Verified
thumbs up
Purchased item
Whale Shark Tropics Hoodie
"I love the sweatshirt it is really beautiful..."
Elizabeth H.Verified
You say you have product, but you need to be more diligent in sending said product. Please do not send hopeful emails of shipped product if you have not even taken it to the shipper.
Purchased item
Slow Down Enjoy The Ride Embroidered Hoodie
"Received an email saying that it was shipped,..."
Lisa P.Verified
Very easy to order. Was shipped quickly. Great overall experience.
Purchased item
Blue Hibiscus Hoodie
"So pretty. The material is fantastic. Washes..."
Carol G.Verified
See review.
Purchased item
Whale Shark Tropics Hoodie
"I bought the hoodie for my grandaughter. She..."
Cindy C.Verified
I’ll pass
Purchased item
Sunset Tide Hoodie
"You really don’t want to know"
Courtney M.Verified
Shipping took a long time BUT it was a pre order so I don’t know how long it takes when an item is in stock. Customer service was amazing. Hoodie is beautiful however it is not comfortable due to all of the stitching, pokes your skin.
Purchased item
Whale Shark Tropics Hoodie
"The hoodie is beautiful but inside you can fe..."
Lisa M.Verified
it was very easy and arrived quickly.
Purchased item
Blue Hibiscus Hoodie
"I bought this for my granddaughter. She love..."
Ginger M.Verified
That they interacted with my FB comment.
Purchased item
Blue Whale Shark Tropics Hoodie
"I loved how quickly it came. And that it came..."
Diane S.Verified
Could have been more responsive to messages regarding the order status.
Purchased item
Blue Hibiscus Hoodie
"It was worth the wait!"
Stephanie P.Verified
Got back to me within a day, had to contact you twice in regards to an order I haven't received yet.....got me an answer right away!
Thank You
Purchased item
Sunset Tide Hoodie
"Really heavy material, much bigger than expec..."
Jeff S.Verified
Courtesy and professional customer service replied quickly to my emails and answered all questions.
Purchased item
Coral Hibiscus Hoodie
"Purchased for my wife, she absolutely loves i..."
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