Dustin M.Verified
It took 6 weeks for delivery and the item is a complete sham. Can not say anything good about my experience
Purchased item
Terminator M
"The Terminator kit is an absolute joke. The p..."
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Carol N.Verified
Wrong kit sent, plus it took a month to get here.
Purchased item
Glow Ant
"You sent the wrong kit, but I didn’t have tim..."
Emma L.Verified
Uncooperative despite not receiving my order, ignored contact, had to go through 2 paypal cases to get refund.
Purchased item
Glow Ant
"Never received."
Ksenia B.Verified
Answered fast when I had questions
Purchased item
Cyberpunk Plasma Ball Spider
"High quality! I have 0 experience in this kin..."
Paul H.Verified
Useless delivery and no attempt to keep us informed
Purchased item
Rage Scorpion
"Ship on time and keep your customers informed..."
Melanie J.Verified
Quick process, no dramas
Purchased item
Glow Ant
"I have taken it out of the box and checked th..."
Robert P.Verified
Easy transaction and kept me informed.
Purchased item
Terminator M
"Took a while to turn up but the build quality..."
Aurore R.Verified
Le traitement de ma cimmande a mis plus d'un mois et je n'ai pas recu le bon produit. J'ai du insister lourdement pour qu'on me réponde après 3 ou 4 mails... merci de m'avoir renvoyé le bon objet car je l'adore!
Purchased item
Glow Ant
"Great! Thank you"
Lillian H.Verified
Honest, good quality company. Would happily purchase from this team again.
Purchased item
Cyberpunk Plasma Ball Spider
"Awesome product - well made and high quality,..."
Chrissy C.Verified
No item. No refund. Not happy at all.
Purchased item
Rage Scorpion
"My order was never recieved. Just being gasli..."
Lorrie B.Verified
No communication while waiting for two months for my order.
Purchased item
StingSpark
"It took two months to get this "Christmas gif..."
Olga S.Verified
Unreliable company
Purchased item
Glow Ant
"I have not received my item since December 20..."
Bernard W.Verified
Très bon choix très bonne communication
Merci
Purchased item
Cyberpunk Plasma Ball Spider
"Bonjour
Pas encore monté
Aucun problème de..."
Megan W.Verified
Product did not arrive even close to when it said it should have been delivered.
Purchased item
Nebula Astronaut
"We waited so long for the order to arrive. Th..."
Claire C.Verified
Poor delivery times as stated. 21 day delivery turned into almost 2 months and missed the Christmas date it was purchased for.
Purchased item
StingSpark
"The final product was good and although frust..."
Richard T.Verified
Long wait
Purchased item
StingSpark
"Looks good"
Anna M.Verified
Great
Purchased item
StingSpark
"Such a nice product"
Pamela B.Verified
The delivery was a little late (missed Christmas), but that was ok.
Purchased item
StingSpark
"I bought it for my partner for Christmas and..."
Alexis C.Verified
Shipping took longer then it was advertised
Purchased item
Nebula Astronaut
"Great building toy for older kids. Great look..."
Natalia F.Verified
Gerne wieder
Purchased item
Nebula Astronaut
"Sehr gut hat Spaß gemacht zu bauen"
Lora T.Verified
Purchase was easy, product was back ordered and that was okay. It was worth the wait.
Purchased item
Terminator M
"Was purchased as a Christmas gift for my brot..."
Glenn R.Verified
Ok
Purchased item
Crystal Lamp Jumping Spider
"Instructions were a bit vague at times but ov..."
Ronald A.Verified
Shopping was easy. Delivery was not well packaged and was slow. Bought three kits one was complete the other two were missing parts.
Purchased item
Dragonfly
"My dragonfly was missing two wings"
Martha L.Verified
The product took longer to arrive than I had hoped. It was supposed to be a Christmas present, but did not get till sometime in January.
Purchased item
Terminator M
"I am missing parts. Part numbers SC2-16, SC2-..."
Regina R.Verified
I would very much like to give a 5 star, but I cannot overlook the amount of frustration I went through waiting to receive a reply just ro make sure my order was still in valid and being processed. I will say, once they did contact me about week later, everything was great. They were very polite and willing to cancel my order or refund it.
Purchased item
Crystal Lamp Jumping Spider
"I ordered this as a Christmas gift for my bro..."
Kirsten P.Verified
Everything would be perfect if the company communicated better throughout the process
Purchased item
Terminator M
"I bought this for my son for Christmas. I had..."
Margo A.Verified
Customer service is terrible no response whatsoever
Purchased item
Nebula Astronaut
"Placed the order and it did not ship for week..."
Милен Г.Verified
:)
Purchased item
Terminator M
":)"
Josh C.Verified
All good thus far
Purchased item
Terminator M
"Arrived safely. Is a gift so have not yet ope..."
Alvita V.Verified
Customer service needs to improve massively
Purchased item
Terminator M
"Despite delays and poor communication we fina..."
Lucija B.Verified
Slow shipping
Purchased item
Terminator M
"Fun but pricy"
Erin G.Verified
Make sure all the parts are there and in the correct bags.
Purchased item
Terminator M
"I'm missing parts. Please send me what is on..."
Katrina C.Verified
It took a lot longer to arrive than first stated, and information was hard to come by.
Purchased item
Dragonfly
"I bought this for my husband who is an incred..."
Alessandro S.Verified
Ok
Purchased item
Cyberpunk Plasma Ball Spider
"Molto bello, le istruzioni potrebbero essere..."
Sheila C.Verified
Would recommend 100%
Purchased item
Terminator M
"Bought for my husband as a Christmas present..."
Claire M.Verified
communication whilst shipping and very long shipping time was outside of what I'd normally expect
Purchased item
Terminator M
"As a gift, its still in build stage, but exci..."
Carol H.Verified
Nope
Purchased item
Terminator M
"You got it to me late. It was a Christmas pre..."
Y0558823118yaraVerified
There’s a mistake in the booklet about how to install/assemble it and the delivery is taking too long
Purchased item
Butterfly LED Wall Frame
"There’s a mistake in the booklet about how to..."
Rebecca W.Verified
Delivery was great
Purchased item
Terminator M
"Bought it as a present and he really enjoyed..."
Viktoria K.Verified
All ok
Purchased item
Terminator M
"My daughter hasn't finished building but she..."
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