Mostarle store reviewsSee product reviews

It was great I had a few questions they answered them perfectly. I love this company. This is one of 3 companies I buy from . I trust them 100%. That says alot this day in age.

never got my product, never got a refund, no one will answer my emails, no tracking

Fuck off

It took months to get to me

Great product but shipping took longer than expected. Order early if you want it for a special occasion.

The extreme lateness, including the lateness of this review

I am beyond frustrated with my experience. I bought this set as a gift, and it was a complete embarrassment. First, the shipping took over two months. When the package finally arrived, the quality was appalling. Several pieces did not match the shapes shown in the instruction manual, making it physically impossible to finish the build. I paid a significant amount of money for what I thought would be a premium product, only to give someone a defective gift. I feel ashamed that I spent my money.

Very long delivery time of about 4 months. Zero communication from the seller.

Delayed shipping over the holidays and no means of communication.

Waiting patiently for months to not receive all of the parts and be ignored when requesting the missing items ... definitely not a good experience.

I like it just doesn't stand on its own

It was everything as expected. Good experience 👍

Fine

customer support never replied back to me

I have no complaints, everything went smoothly

The company over promised and under delivered. It took many weeks longer than promised and the communication was terrible.

It took a while to arrive

Easy shopping and quick receipt.

No reply’s when contacting customer service

No complaints

The first delivery had some delays during the christmas season but Mostarle was up front explaining and apologized for the delay and when we decided to buy a second model there was no delays anymore :)

Other than one order that was filled wrong I have no problems

I ordered 3 items about 7 days before Christmas. Shipping said 3-5 days so I thought it’d be timely. . Unfortunately by 12/29 items hadn’t arrived and I went out of town. As such, while the packages arrived, I have not been able to open or gift as intended. I suppose they’ll just sit in the closet unopened.

No communication, almost 2 month for delivery.

Insanely wrong marketing operation management (christmas without stock..) and no care at all for the customers

The order was well packaged, arrived within specified time. This company was great to deal with. Thank you,

Straightforward ordering and delivery thankyou.

It took too long to get it.

Never got the delivery

Delay over 1 month delivery

Hab ich doch schon

I ordered at the beginning of December but it didn't arrive until January

0 complain

Come prima

I got a different one for my grandkids and they love them 🤗

Item took 2 months to arrive. I sent a message asking where the item was after a month and got no response. Terrible customer service, terrible delivery, I would not order again

Delivery arrived months too late

Took way longer than expected to arrive. I ordered it first week of Dec and it arrived second week of January. Comms were not great as to why it was delayed.

Took way to long to arrive.

The shopping experience was good but the delivery was slow