Eveline R.Verified
Goede service, wel wat lang moeten wachten op het pakketje, maar dat was vooraf zo gecommuniceerd.
Purchased item
Electric Screwdriver Set
"Super handig! Kan ook gemagnetiseerd worden w..."
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Helen C.Verified
No issues
Purchased item
Crystal Lamp Jumping Spider
"Bought this as a Xmas gift for a friend. He..."
Bruce L.Verified
Lego is one thing but this is on a different level
Purchased item
Terminator M
"I got it as a surprise xmas present for a Leg..."
Carl F.Verified
Very pleasant from start to finish. Dispatch time was reasonable, it arrived securely packaged and it is a brilkiant product for the cost.
Purchased item
Cyberpunk Plasma Ball Spider
"Great value kit.
Seems very well made and i..."
Marion B.Verified
Your customer service was outstanding
Purchased item
Dragonfly
"This was a present for my son and as yet he h..."
George R.Verified
Great
Purchased item
Dragonfly
"Brill, definitely buy more 👍"
David G.Verified
No.
Purchased item
Dragonfly
"I received the dragonfly but have not been ab..."
Nancy O.Verified
Good communication. Product was delivered in good condition and on time.
Purchased item
Terminator M
"Gave as a Christmas gift to my son-in-law. He..."
Jo W.Verified
Seemed a long time arriving.Everthing else was great
Purchased item
Dragonfly
"Took a long time to arrive and I ordered two..."
David K.Verified
Make it more possible to get the instructions not a qr scan
Purchased item
IPS Nixie Tube Clock
"Supply better instructions not that pissy lit..."
Jeanette C.Verified
I contacted customer service and to this day I have not received a response.
Purchased item
Crystal Lamp Jumping Spider
"While assembling the chandelier, the crystal..."
Viktória R.Verified
Improve responsivness. Not receiving a single response after 4 emails is not a nice customer experience
Purchased item
Nebula Astronaut
"I bought the Nebula Astronaut with a glass do..."
Alison R.Verified
Perhaps more communication for longer waits to reassure the customer you are 'on it' but I appreciate this was Christmas and would be really busy
Purchased item
Terminator M
"Bought as a Christmas present for my partner..."
Kathy M.Verified
Never received it.
Purchased item
Electric Screwdriver Set
"Never received it."
Andrea D.Verified
The items I purchased are quite expensive and are missing parts. Apparently this is a common problem with others as well. I think there should be more attention paid to quality control.
No, I didn’t receive one of my items for weeks after ordering and never got an update from the company until I reached out to ask. It was delayed weeks even further after that.
Purchased item
Terminator M
"There are screws missing and I have emailed a..."
Julie P.Verified
Loved it
Purchased item
Terminator M
"Loved it !!!!"
Diann L.Verified
I'd love to like it but until we get the missing part it's just frustrating.
Purchased item
Dragonfly
"My husband was excited to receive the Dragonf..."
Jamye L.Verified
See previous comment about missing parts.
Purchased item
Crystal Lamp Jumping Spider
"My two sons wanted these in the worst way for..."
Ovidiu F.Verified
No
Purchased item
Steampunk Bee
"Good one"
Emoke F.Verified
The product is not what i expected to get. It is a simple, toy, not as in the ads. I am trying to get a refund for a month now, but I get only late answers, and promises only. I do not recomend this site.
Purchased item
Button Battery - AG1-LR621
"The product is not what i expected to get. It..."
Leigh J.Verified
.
Purchased item
Emerald Mantis
"Emailed the orders inbox to advise that parts..."
Catherine M.Verified
Plenty of notifications on delivery good all round experience.
Purchased item
Terminator M
"Bought for my husband who enjoyed putting it..."
Phyllis G.Verified
Good
Purchased item
Nebula Astronaut
"Given as a gift, my daughter loved it. She al..."
Laia F.Verified
The package came in after a ew days
Purchased item
Glow Ant
"Everything as expected, very nice"
Ali V.Verified
Good communication
Purchased item
Dragonfly
"Great gift...
Excellent quality
Thank you 🙏🏼..."
Jürgen N.Verified
Defekt
Purchased item
Crystal Lamp Jumping Spider
"Die Plasmakugel ist defekt
Benötige Ersatz d..."
Petra V.Verified
some pictures were hard to figure out and in some cases it said 2x and in others you'd have tot do the same thing again.. didn't get it.
Purchased item
Terminator M
"The putting it together was difficult and ove..."
Wendy D.Verified
Poor initially. Gold star communicating and conclusion
Purchased item
Nebula Astronaut
"Initial Troubled spasmodic or none delivery f..."
Claudia T.Verified
My experience so far has been disappointing. I still haven’t received any response to my earlier support request for replacement parts. I’m still waiting for a resolution that has yet to arrive.
Purchased item
Terminator M
"My overall experience has been disappointing...."
Judy S.Verified
It took a long time to get here
Purchased item
Terminator M
"This took 2 months to come and I was worried..."
Karen S.Verified
No
Purchased item
Dragonfly
"The instructions were not good broken pieces..."
Cheryl K.Verified
Easy to order, quick delivery
Purchased item
Crystal Lamp Jumping Spider
"I gave this as a gift. Hope the receiver woul..."
Carolyn R.Verified
No
Purchased item
Electric Screwdriver Set
"Bought it for my grandson and he really enjoy..."
Mark P.Verified
Too small!
Purchased item
Terminator M
"You should warn purchasers of the size of the..."
Karin L.Verified
I've reached out at least twice and never heard anything back.
Purchased item
Terminator M
"Item was NEVER received."
Sheri C.Verified
Very long delivery time and poor build quality of product.
Purchased item
Terminator M
"Disappointed in the build quality and that th..."
Stephen L.Verified
Loved it
Purchased item
Terminator M
"I would love to share a picture but it’s was..."
Sue G.Verified
Would buy from here again.
Purchased item
Nebula Astronaut
"Bought for grandson as a present. Customer se..."
Lorraine F.Verified
No answers to email arrived broken and we can't finish the model. FUMING
Purchased item
Nebula Astronaut
"Better packaging. Bits broken not able to fin..."
Rebecca P.Verified
Delivery took weeks, no warning about this, will not reorder
Purchased item
Terminator M
"Delivery took weeks, no warning about this, w..."
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