Connie M.Verified
I didn’t rate 5 stars since I didn’t complete the kit myself.
Purchased item
Terminator M
"Got this for my adult son who likes to work w..."
Mostarle store reviewsSee product reviews
Tracey T.Verified
Customer Service could be better as well as quality control. We ordered 2 metal models and both had missing parts. We did email customer service but have yet to get a response.
Purchased item
Emerald Mantis
"We had 1 bag of parts missing. I have sent an..."
Mark A.Verified
I will never buy another product from you again.
Purchased item
Nebula Astronaut
"You extended delivery for a long time, then m..."
Jeff G.Verified
Response time should be quicker
Purchased item
Terminator M
"When my son got to step 17 these 2 parts were..."
Maggie B.Verified
Shipping took 6 weeks. Pieces missing. Unhelpful customer feedback
Purchased item
Terminator M
"I bought this for my adult son as a small Xma..."
Tanya N.Verified
Lies on lies disappointment
Purchased item
Terminator M
"Past expediated shipping said would get refun..."
Sara P.Verified
To ages to arrive. I suspect your Facebook campaign led to a level of interest you just weren't set up to cope with. Pity it resulted in slow dispatch and a poor quality product
Purchased item
Terminator M
"It was OK.
The instructions were basic and d..."
Ashley M.Verified
Cool products!
Purchased item
Button Battery - AG1-LR621
"It’s great!"
Lindsay S.Verified
Super cool
Purchased item
Terminator M
"My husband e joyed putting it together and we..."
Wendy L.Verified
It seems like selling quantity was more important than the quality of your product.
Purchased item
Nebula Astronaut
", I bought 3 models from you and my daughter..."
Tamar K.Verified
see previous comments
Purchased item
Terminator M
"This was a Christmas gift for a family member..."
Dirk B.Verified
Top, guter Service.
Purchased item
Cyberpunk Plasma Ball Spider
"Sehr schöne Spinne. Top"
Howard W.Verified
Learn how to communicate
Purchased item
Terminator M
"Worst communication from a company ever"
Patalano A.Verified
Everything was excellent from start to finish. The product quality was outstanding, the packaging was secure and well-presented, and the delivery to Italy was fast and smooth. Overall, a great experience and very well done on all aspects.
Purchased item
Crystal Lamp Jumping Spider
"This lamp puzzle spider is such a creative an..."
Karen D.Verified
A slight delay in shipping and delivery by a different company.
Purchased item
Terminator M
"M54 thought the gift was really great. He par..."
Maggie D.Verified
Very poor response to missing parts
Purchased item
Terminator M
"We're missing 2 parts to complete the robot a..."
Amber T.Verified
I had to reach out to get a shipping notification. Once it was on its way it arrived in a reasonable time frame.
Purchased item
Terminator M
"My 11 year old loves this kind of stuff and h..."
Linda G.Verified
No
Purchased item
Terminator M
"My husband got this for Christmas and is enjo..."
Stephen L.Verified
Delivery took a long time.
I also ordered two other models for my grandsons Christmas presents. One of them came without printed instructions. I am still waiting for you to send me them….!
Purchased item
Terminator M
"A testing building experience as some parts a..."
Johnalee A.Verified
Arrived on expected day!
Purchased item
Terminator M
"Great quality product- will by another someda..."
Mike S.Verified
no
Purchased item
Terminator M
"I received a spider instead of the terminator..."
Tracey T.Verified
Quick delivery
Purchased item
Terminator M
"Very well packaged."
Gabriela L.Verified
Very nice!
Purchased item
Mayfly
"Very nice!"
Nicholas U.Verified
I would clear up customer complaints before asling for reviews myself.
Purchased item
Crystal Lamp Jumping Spider
"Instructions poor, but main issue was a major..."
Louise B.Verified
Perfect
Purchased item
Nebulipedes
"Perfect"
Stephen W.Verified
No
Purchased item
Terminator M
"Bought to take to Australia to construct with..."
Ioannis N.Verified
Happy New year
Purchased item
Terminator M
"Place a warning that MG-N8 magnet is fragile...."
Lauralei R.Verified
Shipping took a while but it all arrived in good condition.
Purchased item
Terminator M
"Other than one bag mixup the set was great an..."
Kerrie P.Verified
No issues.
Purchased item
Nebula Astronaut
"A Christmas gift that was greatly appreciated..."
Lisa A.Verified
Very responsive!
Purchased item
StingSpark
"Great build and looked lovely when finished!"
Inesa P.Verified
Livraison rapide
Purchased item
Crystal Lamp Jumping Spider
"Les détaillés sont trop petites
Sinon il nous..."
Kevin C.Verified
Directions should be clearer on which direction nuts should face when putting them on
Purchased item
Terminator M
"Use better materials. Several of the screw he..."
Jane H.Verified
Ordered for Christmas. Purchasing was straightforward and arrived well packaged and in plenty of time.
Purchased item
Crystal Lamp Jumping Spider
"Bought it for my adult son who thoroughly enj..."
Carol W.Verified
Great Experience
Purchased item
Terminator M
"I bought it for a gift; however the person wh..."
Jacqueline L.Verified
We should be able to return if not satisfied but policy states return only if unopened
Purchased item
Terminator M
"The parts do not fit properly
The screws are..."
Kris W.Verified
Scammers and I make sure to go on every single ad you have on Facebook and Instagram and comment. And I will continue to do this day after day, year after year.
Purchased item
Terminator M
"You never sent it. I was completely ripped of..."
Artem H.Verified
Super
Purchased item
Electric Screwdriver Set
"God skrutrekker av god kvalitet holder lading..."
Patty M.Verified
I was never told anything between you paid & oh it’s delivered. A bit of info in between would have made me feel better.
Purchased item
Terminator M
"The kit was sent onto London UK, no idea othe..."
Ellie S.Verified
Quick efficient delivery and easy to order
Purchased item
Crystal Lamp Jumping Spider
"It was a gift for my nephew who loves buildin..."
Miranda R.Verified
Everything was great!
Purchased item
Terminator M
"Love it!"
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