Mostarle Store review | Loox

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Michelle F.Verified
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Terminator M
Purchased item
Terminator M
"Got this for my son for a little stocking fil..."
Mark P.Verified
Chinese firm, so took a while to arrive. Ordered late November and got it the day before Christmas. Worried initially but quality was good.
Dragonfly
Purchased item
Dragonfly
"Bought as a gift for my lego addicted son, bu..."
Claire W.Verified
I wasn't overly impressed with the delivery time, I ordered end of November, and by mid December it hadn't arrived and I was starting tk get worried it wouldnt arrive in time for Christmas, so I has to chase, no response but suddenly it had shipped and arrived Christmas Eve
Dragonfly
Purchased item
Dragonfly
"I purchased this for my Dad who is very techn..."
Susan P.Verified
Unresponsive to customer requests.
Terminator M
Purchased item
Terminator M
"It was missing parts. Per your instructions,..."
Rachel E.Verified
Both myself and my partner have emailed the company and neither of us have had a response. Sadly, it can’t be built as a major part is missing.
Terminator M
Purchased item
Terminator M
"Asked to upload a photo but due the the fact..."
Arturs Z.Verified
I want to get purchased product or money refund. But no one is not answering!!!!!
Cyberpunk Plasma Ball Spider
Purchased item
Cyberpunk Plasma Ball Spider
"Nothing was delivered. 35 days now! I reques..."
Ann-louise A.Verified
Long shipping time
Terminator M
Purchased item
Terminator M
"☺️"
Kirstie J.Verified
When my order didn't arrive, I emailed to find out more - all I received was an automated response to say that my order was on its way. Not at all reassuring.
Terminator M
Purchased item
Terminator M
"It took just under a month to arrive (which w..."
Anastasiia K.Verified
Love it
Cyberpunk Plasma Ball Spider
Purchased item
Cyberpunk Plasma Ball Spider
"Really interesting attraction"
Diane P.Verified
Amazing product!
Terminator M
Purchased item
Terminator M
"I bought it as a xmas gift for my son-in-law...."
Tajah B.Verified
Came early
Terminator M
Purchased item
Terminator M
"Good"
Stephen B.Verified
😃
Terminator M
Purchased item
Terminator M
"Great product 👌"
Loretta B.Verified
Fast delivery
Terminator M
Purchased item
Terminator M
"Bought as gift...he loved it!!!!!"
Andrea D.Verified
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Terminator M
Purchased item
Terminator M
"Perfect Christmas gift for my adult son."
Kathrena S.Verified
No
Terminator M
Purchased item
Terminator M
"Was a gift. The receive of the gift enjoyed i..."
Pam H.Verified
I wouldn't purchase from this company again. The customer service is the worst I have ever encountered!
Terminator M
Purchased item
Terminator M
"We are missing parts. I sent the first email..."
Teena C.Verified
Very poor communication (non existent) and poor quality of product.
Nebula Astronaut
Purchased item
Nebula Astronaut
"Was a Christmas present for my son. Paid a la..."
Marie K.Verified
No
Terminator M
Purchased item
Terminator M
"Item was poorly designed, didn’t look in the..."
Valerie L.Verified
Package arrived 10 days late. I enjoyed assembling the item until I got to a point where I could not understand at all the instructions. So I'm ambivalent about it.
Crystal Lamp Jumping Spider
Purchased item
Crystal Lamp Jumping Spider
"I put the light aside at half the completion..."
Dominique R.Verified
Contacted them about some broken or missing parts and it’s been 3 weeks with no response.
Terminator M
Purchased item
Terminator M
"YOU NEED PATIENCE and to understand that some..."
Christopher B.Verified
.
Terminator M
Purchased item
Terminator M
"Fiddly... but I love it!"
Sabine K.Verified
Nice metallic puzzle
Terminator M
Purchased item
Terminator M
"I ordered 3 Terminator M for my sons for Chri..."
Donna Rose R.Verified
They shipped half an order and sent the second have a few weeks later. But all got here.
Terminator M
Purchased item
Terminator M
"Shipping took longer than expected but it arr..."
Jennifer M.Verified
Shipment arrived quickly. Quality was poor.
Terminator M
Purchased item
Terminator M
"The Terminator set arrived quickly, but the a..."
Lisa L.Verified
We need more products
Emerald Mantis
Purchased item
Emerald Mantis
"My husband had a lot of fun with it. It took..."
Samuel F.Verified
Highly Recommend
Terminator M
Purchased item
Terminator M
"This thing is amazing. Super great quality a..."
Rebecca P.Verified
Nothing but automated email reply to my complaint so far, but lots of requests for reviews!
Terminator M
Purchased item
Terminator M
"The tiny screws break when trying to use them..."
Bobbi V.Verified
Went smooth
Crystal Lamp Jumping Spider
Purchased item
Crystal Lamp Jumping Spider
"It’s cute! Fun puzzle."
Susan M.Verified
Half of order came within the 14 days, other half came after almost 5 weeks, was too late for Christmas, and I will now have to keep it for next year. Hence 3 star rating.
Emerald Mantis
Purchased item
Emerald Mantis
"Can’t share… it was a present and they lined..."
Sinziana S.Verified
Great overall experience
Crystal Lamp Jumping Spider
Purchased item
Crystal Lamp Jumping Spider
"It was a gift for my boyfriend, he loved it a..."
Valentyna K.Verified
I give it 5 stars for the original idea of the lamp. The Terminator is not difficult to assemble; my husband put it together in 5 hours. The legs are very weak, and one leg doesn’t rotate. Overall, we are satisfied with the purchase, thank you!
Terminator M
Purchased item
Terminator M
"I give it 5 stars for the original idea of th..."
Martine M.Verified
delivery a bit long
Emerald Mantis
Purchased item
Emerald Mantis
"very beautiful model but the screwdriver did..."
Jude I.Verified
There was a wait til its arrival and was worried it would not arrive in time for Christmas.
Rage Scorpion
Purchased item
Rage Scorpion
"Was a present for my son in law and he loved..."
Lyn S.Verified
Great
Rage Scorpion
Purchased item
Rage Scorpion
"Bought this for my husband. He really enjoyed..."
Linda S.Verified
No
Terminator M
Purchased item
Terminator M
"I gave it to my granddaughter for Christmas...."
Julie H.Verified
For this item, purchase went reasonably well, however had to cancel second item due to incredibly bad organisation/customer service. Ultimately sorted with refund and credit to Ethan for actually calling more than once from China.
Crystal Lamp Jumping Spider
Purchased item
Crystal Lamp Jumping Spider
"Was a gift. Husband enjoyed doing it, but so..."
Ashley K.Verified
Have had no contact regarding missing parts.
Terminator M
Purchased item
Terminator M
"We are missing a couple pieces. I emailed the..."
Peter S.Verified
Arrived in good time and order.
Crystal Lamp Jumping Spider
Purchased item
Crystal Lamp Jumping Spider
"Got this as a gift for my 10 year old son. He..."
Chantal B.Verified
Ours came with three broken magnets. I have reached out multiple times and haven't heard anything back from them.
Rage Scorpion
Purchased item
Rage Scorpion
"It came with a broken part. I tried to reach..."
Colleen J.Verified
Shipping took way too long and parts were missing.
Terminator M
Purchased item
Terminator M
"It was supposed to be a birthday gift for my..."
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