Miss S.Verified
Delivery took slightly longer than I anticipated but other than that no problems.
Purchased item
Terminator M
"Love the detail, professionally created."
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Kelly M.Verified
Order shipped in time frame given
Purchased item
Nebula Astronaut
"Husband is excited to build his new piece"
Darcy F.Verified
Missing 5 pieces from the kit so we can’t even make the lamp! I will change my review when I receive the missing pieces.
Purchased item
Terminator M
"We are missing parts for this! Specifically,..."
Anja A.Verified
bad service, extremely long delivery time
Purchased item
Nebula Astronaut
"order didn‘t get in time ant took 1,5 months..."
Nicola B.Verified
No reply for email to customer service
Purchased item
Terminator M
"Part number M4 is missing .
Not a happy boy"
Lara R.Verified
I have written several times requesting building using support email with no reply. This spider is JUNK with instruction manual
Purchased item
Crystal Lamp Jumping Spider
"I have written numerous times requesting inst..."
Joshua B.Verified
The finished look and quality of the kits is very good. But they have lots of problems with missing or incorrect parts which make it impossible to finish the kits unless you source the parts yourself or wait weeks for replacements to arrive with slow shipping.
Purchased item
Galaxy Explorer Collection
"This kit had lots of pieces outright missing,..."
Catalina B.Verified
Don't waste your money. It looks cheap
Purchased item
Nebula Astronaut
"Parts are very hard to assemble and it doesn'..."
Angela C.Verified
Shipping took quite a while, but we knew that at the time of ordering....everything arrived just in time.
Purchased item
Cyberpunk Plasma Ball Spider
"We bought this as a gift for our 12-year-old...."
John S.Verified
Just a frustrating, disappointing experience.
Purchased item
Terminator M
"It was far too difficult for us to assemble,..."
Jackie R.Verified
😊
Purchased item
Crystal Lamp Jumping Spider
"It was great"
Gabriele H.Verified
X
Purchased item
Terminator M
"X"
Sally B.Verified
No reply to my help email
Purchased item
StingSpark
"Instructions are hard to understand , parts d..."
Giovanna H.Verified
When someone emails you you should reply otherwise you just get a bad taste in your mouth
Purchased item
Dragonfly
"You could reply to your support emails"
Henriett S.Verified
Send the missing parts!!!!!!!!
Purchased item
Cyberpunk Plasma Ball Spider
"I don't want any discount, as I surely won't..."
Mrs Kerrylockerbie L.Verified
Lack of response from customer services
Purchased item
Terminator M
"Ordered this at the end of November but it di..."
Anne R.Verified
Fine products. Poor packaging (pieces missing) and extremely slow shipping during the holidays. I was disappointed.
Purchased item
Cyberpunk Plasma Ball Spider
"There were apparently several parts missing i..."
Gary B.Verified
Directly from China.
Purchased item
Terminator M
"Directly from China. Copy from another manufa..."
Donna J.Verified
Arrived in time for Christmas
Purchased item
Terminator M
"The recipient got numerous kit type gifts for..."
Laurie D.Verified
Shipping took awhile
Purchased item
Terminator M
"It was a gift and he loved it"
Alicia B.Verified
Great
Purchased item
Terminator M
"Was a perfect gift."
Lynne L.Verified
Customer service was excellent
Purchased item
Terminator M
"I gave this as a gift. The person I gave it t..."
Yelyzaveta B.Verified
Мій хлопець був у захваті від цього подарунку 😍✨
Purchased item
Cyberpunk Plasma Ball Spider
"Це прекрасний подарунок, хлопець був у захват..."
Helen D.Verified
Awesome product.
Purchased item
Terminator M
"Arrived just before christmas and my son is t..."
Lisa A.Verified
No response from emails. Only received 1 of 2 items.
Purchased item
Terminator M
"I ordered 2 items and only received 1. Despi..."
Sabine W.Verified
very good
Purchased item
Crystal Lamp Jumping Spider
"very good"
Michelle F.Verified
.
Purchased item
Terminator M
"Got this for my son for a little stocking fil..."
Mark P.Verified
Chinese firm, so took a while to arrive. Ordered late November and got it the day before Christmas. Worried initially but quality was good.
Purchased item
Dragonfly
"Bought as a gift for my lego addicted son, bu..."
Claire W.Verified
I wasn't overly impressed with the delivery time, I ordered end of November, and by mid December it hadn't arrived and I was starting tk get worried it wouldnt arrive in time for Christmas, so I has to chase, no response but suddenly it had shipped and arrived Christmas Eve
Purchased item
Dragonfly
"I purchased this for my Dad who is very techn..."
Susan P.Verified
Unresponsive to customer requests.
Purchased item
Terminator M
"It was missing parts. Per your instructions,..."
Rachel E.Verified
Both myself and my partner have emailed the company and neither of us have had a response. Sadly, it can’t be built as a major part is missing.
Purchased item
Terminator M
"Asked to upload a photo but due the the fact..."
Arturs Z.Verified
I want to get purchased product or money refund. But no one is not answering!!!!!
Purchased item
Cyberpunk Plasma Ball Spider
"Nothing was delivered. 35 days now!
I reques..."
Ann-louise A.Verified
Long shipping time
Purchased item
Terminator M
"☺️"
Kirstie J.Verified
When my order didn't arrive, I emailed to find out more - all I received was an automated response to say that my order was on its way. Not at all reassuring.
Purchased item
Terminator M
"It took just under a month to arrive (which w..."
Anastasiia K.Verified
Love it
Purchased item
Cyberpunk Plasma Ball Spider
"Really interesting attraction"
Diane P.Verified
Amazing product!
Purchased item
Terminator M
"I bought it as a xmas gift for my son-in-law...."
Tajah B.Verified
Came early
Purchased item
Terminator M
"Good"
Stephen B.Verified
😃
Purchased item
Terminator M
"Great product 👌"
Loretta B.Verified
Fast delivery
Purchased item
Terminator M
"Bought as gift...he loved it!!!!!"
Andrea D.Verified
.
Purchased item
Terminator M
"Perfect Christmas gift for my adult son."
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