Beth S.Verified
It’s a pleasure dealing with pup labs
Purchased item
K9 EarClear - Natural Remedy For Dog Ears
"Honestly by day 3 she was showing a major improvement with her ears.I would..."
Pup Labs store reviewsSee product reviews
Elizabeth R.Verified
Shopping is easy and products I’ve ordered has come in a timely manner.
Purchased item
Tummy Essentials
"My dog is so picky. Sometimes she’ll gobble them right up and other times j..."
William S.Verified
can make luna eat it
Purchased item
K9 Immune™
"luna want eat any thing with that powder on it"
Donna S.Verified
Ok experience
Purchased item
Tummy Essentials
"My dog will not eat these. He takes it off his plate and puts in on floor"
Travis D.Verified
Easy to navigate and easy to read
Purchased item
K9 EarClear™
"His ear went from horrible i used it 2 times a day for the first 5 days the..."
Esperanza F.Verified
Didn't stop the scratching
Purchased item
K9 Soothe
"I have sent an email informing the company to stop auto shipment a while ag..."
William L.Verified
After the phone conversation there was no follow up on how the product worked.
Purchased item
K9 Belly Bliss
"This product did nothing for my dogs scratching issues."
Angela L.Verified
People are friendly to work with
Purchased item
K9 Immune™
"My dog has more energy and his lumps have gotten smaller 😊"
Michele A M.Verified
I did not have a good experience with the products and return is ridiculous. Don’t promise 100% money back as it is a scam
Purchased item
Tummy Essentials Digestive Chews
"Try giving the guaranteed 100% money’s back as promised if not satisfied. Y..."
Stephanie D.Verified
Easy to order and got a price reduction which I really
appreciated.
Purchased item
ProDenta by PupLabs™ - Advanced Dental Health for Dogs
"My dog Mojave seems to like product. his breath is already better but I und..."
Susan N.Verified
Delivered quickly and my dogs like it!
Purchased item
Tummy Essentials
"My dogs love it and it seems to help my youngest dog who gets tummy upsets"
Leonard N.Verified
Sent wrong item and didn’t respond to emails requesting refund or the correct item and I’m on auto ship as well
Purchased item
Freedom Joint Chews
"You sent us the wrong chews we were supposed to get joint chews and we got..."
Pam R.Verified
Can't tell any difference
Purchased item
Tummy Essentials Digestive Chews
"Domino loved the chews but I can't tell any chance"
Sandy K.Verified
Didn’t work 4 bottles highest dose given
Purchased item
Freedom Joint Drops - Hip Joint Support
"No improvement seen"
Bita S.Verified
Your ordering process seemed predatory and tricked me into getting 5 bags instead of 3 intended. When I asked for a refund, they ended giving me a gift card which I will probably never use.
Purchased item
ProDenta™
"My pet doesn't like it and I am stuck with an expensive product!"
Mary W.Verified
The treats always arrive just in time.
Purchased item
Fresh Breathies Dental Health Chews
"I brush my dog’s teeth every night before bed. I realize the importance of..."
Kathryn P.Verified
Pup Labs sends out lots of information. Sometimes too much. We would prefer 1-2 email solicitations and Zero text solicitations. Marketing tries to up sell for additional products which is good for business, not so good for the customers' budget. Unable to adjust in Profile preferences. Other than that, the product is good and when ready to reorder we will. Thanks for asking.
Purchased item
K9 Immune™
"."
Susan F.Verified
no follow through on your reply that someone will contact me
Purchased item
K9 EarClear™
"I am waiting for you to contact me after I emailed a problem"
Patricia S.Verified
Fast and easy. Very user friendly shopping experience
Purchased item
K9 EarClear - Natural Remedy For Dog Ears
"The head shaking improved with the first use! I love it! Thank you so much."
Brenda B.Verified
Should of just gotten my refund from my first purchase instead of purchasing the ear cleaners.
Purchased item
K9 EarClear™
"Isn't any better than some of the cheaper brands. Seems a waste of money. I..."
Raymond G.Verified
I'm canceling my subscription
Purchased item
Tummy Essentials
"I don't see any difference in my dogs"
Linda B.Verified
Very helpful
Purchased item
ProDenta by PupLabs™ - Advanced Dental Health for Dogs
"My Rio, loves the taste of the pro denta powder. Teeth are looking better a..."
Marvin S.Verified
All about up selling and not providing customer service
Purchased item
Tummy Essentials Digestive Chews
"Refund my money!"
Judy T.Verified
Same as other question.
Purchased item
Fresh Breathies Dental Health Chews
"I tried very hard to make sure I didn't sign up for auto shipments but you..."
Tracy H.Verified
The order process is easy.
Purchased item
Freedom Joint Drops™
"The joint drops help take the edge off of our St. Bernard's hip pain but he..."
Barbara W.Verified
I had intended to purchase only one bag, but the way the form was set up, I had to purchase three. The initial phone call to review how to follow the process was very high pressure to buy more than I wanted to. So now I have three very small bags that are difficult to manipulate. Hoping for smooth sailing.
Purchased item
Fresh Breathies Dental Health Chews
"I was assured before purchasing that the Breathies were the very best denta..."
Teresita M.Verified
Great experience.
Purchased item
Tummy Essentials
"Thank you PupLabs, I really appreciate your products you have for my pets...."
Jacqueline C.Verified
The product came quickly.
Purchased item
K9 Belly Bliss™
"I haven’t used this for long enough to determine if it’s going to help with..."
Joyce A.Verified
She very much disliked Bliss!
Purchased item
K9 Belly Bliss
"My dog refused to eat her food with Bliss on it!"
Paula C.Verified
My experience with Pup Labs was great! The website is very user friendly.
Purchased item
Tummy Essentials Digestive Chews
"Our Maggie loves the Tummy Essentials! She's been doing much better since w..."
Marcia L.Verified
I would prefer to not receive gratis products.
Purchased item
ProDenta™
"Their teeth continue to amaze. Their veterinarian says the tartar is virtua..."
Stephane A.Verified
It was easy
Purchased item
ProDenta
"Holly taste look much wider less yellow"
Debbie B.Verified
Very easy to purchase items. I would appreciate not pushing the subscription until we get to use and try the product.
Purchased item
Fresh Breathies Dental Health Chews
"My dogs breath is so much better now with these chews."
William S.Verified
I pwrfer to order when I'm almost done, please do not just send them out unless you hear from me
WilliamSeif.
Purchased item
Freedom Joint Drops - Hip Joint Support
"My dog is getting places he wasn't able to for some time. Greatly improved..."
Monica C.Verified
Easy, fast
Purchased item
ProDenta by PupLabs™ - Advanced Dental Health for Dogs
"I have to admit; I was skeptical that this would work & that improvement wo..."
Christa G.Verified
Shipping took a longer time than I'm used to from other companies.
Purchased item
Tummy Essentials
"I don't know how you could improve it. My dog is a very picky eater and he..."
Rosa A.Verified
It help my babies alot I highly recommend
Purchased item
Tummy Essentials
"Love it"
Ronda G.Verified
.
Purchased item
K9 Immune™
"It was hard to get her to eat it all since it went over dry food, a lot lef..."
John Michael E.Verified
Ok so far.
Purchased item
Freedom Joint Drops - Hip Joint Support
"Only been a week and two days. Not much progress. I will look for signs of..."
Denise L.Verified
Easy to order and everything ships quickly
Purchased item
ProDenta™
"Maggie likes the Dental Pro that I put in her food. She has to eat urinary..."
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