MagRail store reviewsSee product reviews

How do you get more individual parts though

Train is fun but you need mutiple sets to build a track of any consequence. Most of the 98 pieces are small support pieces.

Not sure you would want to post my review

Delivery was a bit slow but considering they came from overseas I was satisfied.

I would like my order fulfilled and if it is lost, I would like my order to be renewed and mailed at most prompt way with no additional charges to me. This was supposed to be an Xmas present and I still have not received it. Very disappointed.

I reached out explaining we hadn't received the item. All I received back was a request to give a rating. This was supposed to have been my Granddaughter's Christmas gift.

Still haven’t received my order but am receiving emails to review it

No comment

Turns out we never got it and I sent emails and got no answers plus the phone number was incomplete.

I have a hard time contacting them and when I do I don't get any answers.

Buy from anyone else. Never even arrived

Was not transparent on how long it would take to receive the item it was purchased as a Christmas gift on December 4 and December 24. I still do not have the item

Never received the item.

Never got the product

Examples of designs would be great!

Never received item. Still in transit from China after 3 weeks.

Received no response to my email about not receiving my product. Bought for my son for Christmas in plenty of time at the beginning of December.

I will be claiming a refund through American Express. You are very disappointing!

Very disappointing will never order from this company again

Terrible. I still do not have my order. Its been over a month. And the gift was to be given on Christmas eve.

I still have not received anything from MagRail

No product. But y’all want an opinion!?

Not Good

Don’t know it’s a Christmas present for my grandson. He hasn’t seen it yet. Where is the rest of my shipment. Would someone please check on this and let me know?

I would like to receive what I paid for

I paid for product and never received ut

it has not been delivered, I am still waiting.

You never sent my rail set nor, 196 piece set at all is this a fraud ? Please advise as to.

It would be good if product was shipped!

NEVER RECEIVED ANY OF THE ITEMS I PURCHASED!!! THE COMPANY NEVER RETURNED A RESPONSE TO ANY OF THE EMAILS I SENT!!! PAID OVER $100 FOR MY ORDER FOR MY SON’S CHRISTMAS AND NEVER GOT IT!!! IM BEYOND PISSED!! A BIG ASS SCAM!!!

I will not be giving you a good write up on Facebook

If you’re selling a lot of your product in the United States, you need to have it in the United States before you put ads on Facebook. Taking four weeks to get to location is way too long.

Awful! Customer service sucks. Never received my item.

Where is my order? Please help.

No

Would be nice to receive it or get an acknowledgement of when to expect it.

Keeped in touch when first part of delivery was slow

Horrible tracking system

Not delivered yet!! No communication for weeks

NO customer service. Your toll free number is incorrect. No one responded to my emails about my order. I think this is most likely a scam. I want a refund on my credit card if the product does not arrive by Wednesday. This was a Christmas gift.