Jerry L.Verified
Its hasn't arrived. I feel cheated
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"It hasn't arrived yet. I ordered and pain in..."
MagRail store reviewsSee product reviews
Douglas H.Verified
Have not recived
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Ordered November 29th as of today December 22..."
Lois F.Verified
Item not delivered.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Have not received the item."
John Y G.Verified
Ordered for a Christmas gift on December 4th. It’s December 22nd. And it’s still not here. Ridiculous.
Purchased item
2x Electric Trains
"Shipping is ENTIRELY too long. Ordered on Dec..."
Karen F.Verified
Still waiting for it to get here.
Purchased item
2x Electric Trains
"I haven’t received it yet!"
Rose H.Verified
I NEVER RECEIVED THE PACKAGE. I WANT MY MONEY BACK. THIS IS A SCAM. SAYS IT IS ON ITS WAY SINCE 11/29/25 & STILL NO PKG. REFUND MY MONEY!!!!!
Purchased item
2x Electric Trains
"I never received the package. I would like my..."
Debra F.Verified
HAS NOT ARRIVED. Poor communication. Wish I would have never ordered.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I WOULD LOVE TO RATE IT BUT IT HAS NOT ARRIVE..."
Rita P.Verified
I haven’t received my order yet!!
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I can’t really tell if I like it because I ha..."
Tabitha L.Verified
I have never received my order!!!
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I have never received my order!!!!"
Sheri V.Verified
Poor order tracking and no response to emails.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I have not yet received my order. I have sent..."
Robert M.Verified
I did not receive what I ordered. I received somewhat similar items but made by another company I don’t understand how companies get away with this deception!
Purchased item
2x Electric Trains
"I did not receive the magrail limited edition..."
Brittany C.Verified
Order not received and tracking information is not updating. Seems like a scam.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I placed my order over a month ago and still..."
Sandra L.Verified
Was supose to be here by christmas and is still not here!
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Ordered December 3rd still not here. Kinda ha..."
Christina A.Verified
I have not received my order.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I did not received my order. I paid over a hu..."
Brian H.Verified
Took a bit to arrive but it looks fantastic
Purchased item
2x Electric Trains
"It’s a Xmas gift for my granddaughter."
Maria K.Verified
I’ve emailed customer service but haven’t received a response with the tracking information.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"It’s been almost 4 weeks since I placed the o..."
Richard C.Verified
I placed an order on 04 Dec 25 and have not received it yet (22 Dec 25) and not even any information from you tracking service. It shows that the package is still waiting to be picked up by the carrier.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I cannot show you a picture as I ordered the..."
Siavash R.Verified
Ordered on Dec 5. Today is Dec 22 and I haven’t received my order yet. Your support said it has not shipped out yet and stopped responding to my follow up questions. So far, the worst experience.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I ordered this a few weeks ago on Dec 5 for X..."
Christian R.Verified
It take too much time, 24 days between ordering and receiving
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Whe received 2 box of 98pcs but we ordering 1..."
Victor C.Verified
I didn't receive it!
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I didn't receive it!"
Deborah C.Verified
Never got the product although I ordered 4 sets on Dec 5. Extremely disaPPOINTED.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I am very disappointed in your company. I am..."
Jerry R.Verified
Not received
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I have not received anything from you yet. Th..."
Craig A.Verified
Again, we haven't received the product. Please look into this ASAP!
Thanks.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"We haven't received it yet !!! We ordered th..."
Robert W.Verified
Got my package today. Love it!!
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Arrived today. Looks great. My grandson will..."
Alan J.Verified
I have not received my order and it has been a month since I ordered the Mag Rail train set.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I have not received my Mag Rail order."
Sharon S.Verified
Awful company to deal with. Emailed loads of times. Eventually they did reply after delivery of PART of my order. Still waiting for balance of order. No reply again to emails.
Purchased item
2x Electric Trains
"Ordered weeks ago!! Still not delivered. Mag..."
John S.Verified
Worst experience I’ve ever had. Absolute THEFT! They stole my money and left my kid with no Christmas present. Literally 100% true and this is not Ai generated. Run away from them!
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Awful! It never arrived. This company is fa..."
Nadia M.Verified
Although I have not received the train sets, I have gotten several requests to evaluate it.
Purchased item
2x Electric Trains
"I have not received the train sets, but you k..."
Ron J.Verified
I have not received it and I emailed and no response! Totally unacceptable
Purchased item
2x Electric Trains
"I have not received it and I emailed and no r..."
Peggy P.Verified
I did not receive this product that I paid for. There is not a legitimate customer service number to call. This site is a scam!
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I did not receive this gift. This site is a s..."
Andrew B.Verified
Not received my order yet so don't know if it is good or not. All beeping told is it's on its way
Not good
Purchased item
2x Electric Trains
"Not received it yet so don't know about this..."
Chun Yi W.Verified
Very Satisfied.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Very Satisfied."
Petrina M.Verified
I never received the product
Purchased item
2x Electric Trains
"I still have not received it!"
May G.Verified
Very bad experience!!! I didn’t get my order at all. Paid for it December 7 and no luck.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I didn’t get my order!!! Is this a scam???? I..."
Carl W.Verified
Never received it.
Purchased item
2x Electric Trains
"We never received it and we already paid for..."
Kellie B.Verified
See previous comment
Purchased item
2x Electric Trains
"We are still waiting for our product 30 days..."
Robert D.Verified
SCAM COMPANY !!
BUYER BEWARE , They take payment and you never get your order !!!!!
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I NEVER revived mine !!!!!!
I wanted that for..."
Nancy C.Verified
Never received the order or any response from company.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I never received those order. I tried to conn..."
Ali S.Verified
Ordered a month ago has not received it yet
Purchased item
2x Electric Trains
"I order it more than a month ago and still ha..."
Ashley J.Verified
Never received, waiting 3.5 weeks.
Purchased item
2x Electric Trains
"Still have never received the order, even tho..."
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