Sue T.Verified
Took a very long time to arrive to us.
Purchased item
2x Electric Trains
"Our grandsons loved it, but it's a bit mislea..."
MagRail store reviewsSee product reviews
Dawn M.Verified
Great interactive toy.
Purchased item
2x Electric Trains
"My grandson loves it! He his mechanical minde..."
Trevor P.Verified
No
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I want another set said from a 5 year old he..."
Kathryne H.Verified
Refund product
Purchased item
2x Electric Trains
"Never received the product--plan on returning..."
Susan B.Verified
MagRail refuses to return for a full refund an item that was delivered too late. The website says a refund can be obtained within 30 days after reciept. The item is in original packaging and upopened. MagRails delivery issues are not my concern.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"This package was delivered too late and the c..."
Sharon R.Verified
Fine
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I would like to reorder. Kids love it."
Diane H.Verified
Ill give a complete review once I get an answer on remaining part of my order.
Purchased item
2x Electric Trains
"I have yet to receive the 2 free trains for t..."
Carla J.Verified
arrival time was very long.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"The grandkids love it. it did take almost two..."
Ellen A.Verified
Shipping was slow
Purchased item
2x Electric Trains
"My grandsons love the train!"
Keith N.Verified
not great with the delivery details.
Purchased item
2x Electric Trains
"Cant keep the kids and adults away"
Regina C.Verified
Shipment takes too long.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Yes, it was delivered on Dec. 24 when I was..."
Don W.Verified
Did not receive bonus trains
Purchased item
2x Electric Trains
"Didn't receive 2extra trains????"
Ashley C.Verified
Great toy!!! Very slow delivery
Purchased item
2x Electric Trains
"My son has autism and I wanted to get him som..."
Tatiana O.Verified
It didn’t arrive. So terrible. Would not recommend. Hard to get customer service and no product arrived as expected based on tracking
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"It did not arrive. Please contact me immediat..."
Susan D.Verified
Improve shipping time as waiting a month for a gift is not right, nor is taking payment not knowing if you will receive an item.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"We ordered this as a Christmas gift for our g..."
Joann C.Verified
Didn’t receive item ordered after reading all fine print and back of box I realized. all little pegs and sign post were counted as part of the 98 pieces.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Send product that was ordered. I ordered the..."
Tamra T.Verified
Disappointed it took so long to arrive, way past Christmas Day.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Great little train, love how easy it is, the..."
Deanne L.Verified
I am missing my two extra trains
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Awesome...."
Debbie M.Verified
Please send me a refund
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Shipping took too long my grandson didn’t ge..."
Dailee Rose B.Verified
Our granddaughter‘s boat seem to enjoy them and they seem to be a good quality. It’s a shame. The blue cars are not of the power with the rest of the product.
Purchased item
2x Electric Trains
"Bring the blue cars up to par with the rest o..."
Lori K.Verified
I will be expecting some sort of satisfaction on your part! Still waiting for a response from you.
Purchased item
2x Electric Trains
"This train already broke. Switch doesn’t work..."
Carla M C.Verified
??
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Long time to get here."
Ashley C.Verified
The toy itself is great. Just disappointed it didn’t arrive on time for Christmas.
Purchased item
2x Electric Trains
"My 5 y/o daughter loves these. She was very h..."
Beverly S.Verified
the phone number does n0t have the laast diget so I* can call.
Purchased item
2x Electric Trains
"Want to return it, How do we do it?"
Tami R.Verified
Please deliver merchandise
Purchased item
2x Electric Trains
"Deliver products that are charged on my acco..."
Lisa K.Verified
I didn't pay attention that it was coming from China. I ordered it as a Christmas gift and it didn't arrive until after Christmas. I would not have ordered it
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Very disappointed in the size and number of t..."
Ronald H.Verified
It's what I expected.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"It is what I thought it would be. Works as ex..."
Tamara N.Verified
No
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"The delivery time took forever and I honestly..."
Joseph W.Verified
Send me what I paid for. I purchased this item on December 7. I was never given tracking information and the phone number on the ad is a digit short, so I cannot call. Please send me what I paid for. Thank you for your attention to this matter.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I never received the product. You could impro..."
Sharon B.Verified
Never received the item that was purchased. Very disappointed as it was a Christmas gift that never arrived.
Purchased item
2x Electric Trains
"I never received the items that were bought!..."
Jayne H.Verified
Poor support, they never got back to me on not receiving them.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I ordered 4 sets for my grandsons on November..."
Ellen W.Verified
I’m disappointed with what I received!
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"I ordered the largest model of this, but rece..."
Jules B.Verified
Nice fun toy.
Purchased item
2x Electric Trains
"Nice toy for children. Creative and productiv..."
Zeljko M.Verified
Shipping time was much longer than expected.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Kids love it!"
Diane J.Verified
Would like to receive the additional trains that were supposed to be sent.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Came in excellent condition and easy to use-h..."
L. Diane Z.Verified
Read previous comment.
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Even though I ordered the Magrail on Nov. 29,..."
Diane D.Verified
Still playing with them every day.
Purchased item
2x Electric Trains
"Gave Mag Rails to our granddaughters and they..."
Linda K.Verified
Terrible merchandise !
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Sorry, but the actual merchandise is tiny. N..."
Ellyn L.Verified
You should let people know shipping time …
Purchased item
MagRail - Magnetic Electric Railway Builder (Limited Edition)
"Definitely worth the wait!! Shipping took a..."
Karen W.Verified
Took so long to get the trains after ordering!
Purchased item
2x Electric Trains
"So much fun for my grandkids! The trains ride..."
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