Elka M.Verified
Absolute joke and got sent an item the complete opposite of what they were advertising
Had to fight for a refund
Purchased item
Pookie the Panda Weighted Animal
"I ordered the item in good faith but got a mi..."
Kertem store reviewsSee product reviews
Miss C.Verified
Item didn't match up to the toy described
Purchased item
Pookie the Panda Weighted Animal
"It was so small it couldn't even hang around..."
Mrs D.Verified
Easy to order and a trustworthy company.
Purchased item
Pookie the Panda Weighted Animal
"I love pookie, I've bought 3 now, all differe..."
Amanda S.Verified
Very good experience
Purchased item
Pookie the Panda Weighted Animal
"Lovely cuddly panda so soft"
Mrs Madeleine O.Verified
Just lies! They advertise these all singing all saving things and you get nothing like what is advertised-then they do not stand by their own refund policy!! I will NEVER purchase from them again.
Purchased item
Pookie the Panda Weighted Animal
"The advert was misleading. It was totally not..."
Mrs M.Verified
Everything arrived in time.
Purchased item
Pookie the Panda Weighted Animal
"Lovely and soft. Ideal for children but falls..."
Lorraine D.Verified
Misleading information thinking it can be used for adults.
Purchased item
Pookie the Panda Weighted Animal
"This is not what you have seen advertised wit..."
Sally M.Verified
Quite slow to arrive
Purchased item
Hybrid Pan
"The pan isn't non stick when cooking fried eg..."
June B.Verified
Took too long to arrive
Purchased item
Pookie the Panda Weighted Animal
"There isn’t enough weight in the paws, the pr..."
Sylvia M.Verified
Good experience overall
Purchased item
Pookie the Panda Weighted Animal
"My granddaughter just loves her new panda cud..."
Joanne T.Verified
Excellent with no issues
Purchased item
Pookie the Panda Weighted Animal
"Bought two of these now for my mum who has de..."
Lynne M.Verified
Excellent company with excellent customer service and support. They went above and beyond to ensure my satisfaction, so patient and helpful. Cant thank them enough.
Purchased item
Pookie the Panda Weighted Animal
"I purchased Pookie for my adult grandaughter..."
Mh A.Verified
Reasonable delivery time and no problems with the order
Purchased item
Pookie the Panda Weighted Animal
"It’s a great size and the arms are a good len..."
Steven W.Verified
Easy to order and arrived on time
Purchased item
Pookie the Panda Weighted Animal
"My wife loves the sloth and has said it has m..."
Joanne B.Verified
They did write back to me and I did get the item on time.
Purchased item
Pookie the Panda Weighted Animal
"It was much smaller and lighter than expected..."
Laura M.Verified
Slow
Purchased item
Pookie the Panda Weighted Animal
"Took forever to arrive and it's smaller than..."
Pamela P.Verified
Not happy with the product
Purchased item
Pookie the Panda Weighted Animal
"The product is really small . Ok for a small..."
Judith V.Verified
had a small problem and the item was replaced with no need to return the original.
Purchased item
Pookie the Panda Weighted Animal
"beautifully made, so cuddly!"
Beverley H.Verified
Great service
Purchased item
Pookie the Panda Weighted Animal
"Lovely panda and my daughter loves it."
Elise N.Verified
No notice before hand when it was going to be delivered
Purchased item
Pookie the Panda Weighted Animal
"It was advertised as suitable for an adult, w..."
Judy B.Verified
Very straightforward.
Purchased item
Pookie the Panda Weighted Animal
"Pookie is a wonderbear! I dont know how he do..."
Kaye R.Verified
Took a while to arrive so leave plenty of time if you need for a present but other than that good.
Purchased item
Pookie the Panda Weighted Animal
"Bought this item for an adult friend who suff..."
Susan K.Verified
.
Purchased item
Pookie the Panda Weighted Animal
"It’s lovely but quite small, so have given it..."
Elizabeth P.Verified
All very professional thank you outcome was excellent
Purchased item
Pookie the Panda Weighted Animal
"The panda is beautiful, quality and feel of..."
Dorothy L.Verified
No issue at all
Purchased item
Crystal Mineral Coffee Mugs
"It was for my friend in Ireland and she loves..."
Susan G.Verified
Waited quite a while for delivery. And it was left behind the bin !! With no notification as to where it had been left.
Purchased item
Pookie the Panda Weighted Animal
"Lovely soft red panda but not as described. M..."
Suzanne H.Verified
Thank you
Purchased item
Pookie the Panda Weighted Animal
"Very good service thank you. Love the weighte..."
Rachel H.Verified
I tried to contact but no response.
Purchased item
Pookie the Panda Weighted Animal
"I did not get the highland cow that I wanted...."
Avis W.Verified
I think i have already explained in my first comment
Purchased item
Pookie the Panda Weighted Animal
"I ordered a pandy highland cow...the money wa..."
Natalie K.Verified
This is a terrible company, products come from some cheap Chinese manufacturer
Purchased item
Pookie the Panda Weighted Animal
"DO NOT BUY THIS! It’s no where near what’s a..."
Zubair A.Verified
Customer service is slow with avoidance tactics being used.
Purchased item
Mini Electric Ceramic Stove
"Shipping and post purchase customer service l..."
Alan D.Verified
all good as described slightly smaller than i expected but kids love them ty
Purchased item
Pookie the Panda Weighted Animal
"all good as described slightly smaller than i..."
Lisa P.Verified
Brill
Purchased item
Pookie the Panda Weighted Animal
"Brill"
Chinwe O.Verified
It was good received product on time
Purchased item
Pookie the Panda Weighted Animal
"Received product in good time but I need some..."
Sue Y.Verified
My parcel was delivered quickly and wrapped well in the box.
Purchased item
Pet Hair Removal Broom
"Lovely broom and easy to hold has a good grip..."
Melanie P.Verified
Good communication, item not quite as picture but my mum loves it!
Purchased item
Pookie the Panda Weighted Animal
"It took quite a long time to arrive.
Communic..."
David Y.Verified
Good delivery time and well packaged.
Purchased item
Walnut Adjustable Electronic Tea Stove Heater
"I wanted a glass 'kettle' without any silicon..."
Eilidh L.Verified
Fab
Purchased item
Mountain and Sea Travel Tea Set
"Great product and great service x"
Angela H.Verified
As expected
Purchased item
Titanium Cutting Board
"As expected good quality steel"
Lisa B.Verified
numerous emails because of long long delivery time and not as advertised
Purchased item
Air Flavored Water Bottle
"Not at all what expected. Child absolutely g..."
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