Herman K.Verified
Didn’t realize it took so long. Must have a lot of people ordering your merchandise.
Purchased item
Ghost of tsushima Mask
"Been a fan of the game. Nice little collectio..."
Katana US store reviewsSee product reviews
Ethan T.Verified
Still hasn't been shipped and it's been almost 3 months
Purchased item
lifetime warranty
"Maybe ship the order i can't give a review if..."
Raffy M.Verified
YOU DO NOT SHIP IN A TIMELY MANNER
Purchased item
lifetime warranty
"I ORDERED A CLEANING KIT IN DECEMBER STILL DO..."
Anthony C.Verified
Done
Purchased item
tokito sword (SHARP)
"Never received package and/or item-
only AI..."
Mason R.Verified
Email your customers back, don't tell them "oh shipping takes a little longer now. You can see it in a month" when 4 months later it won't even be sent.
Purchased item
Free Engraving
"Haven't even gotten the fucking thing, order..."
Charles P.Verified
I WANT A REFUND, YOU HAVE ASKED ME FOR REVIEWS ON THE PRODUCT YOU HAVE NOT DELIVERED TO ME MULTIPLE TIMES. OVER $200 SPENT AND I HAVE NO PRODUCT TO SHOW FOR IT.
Purchased item
Engraving
"YOU KEEP EMAILING ME ABOUT MY ORDER THAT I HA..."
Amber T.Verified
I want a full refund. Your website is a scam!!
Purchased item
Giyu Tomioka Cosplay Costume
"Never received my order. This website is a sc..."
James W.Verified
Give me back my money
Purchased item
Katana Stand®
"Haven’t got it"
Bradley S.Verified
Thank You
Purchased item
Engraving
"Great quality. Can't wait to look at it on di..."
Clint S.Verified
10 days turned into two months, and customer service wouldn’t get back to me.
Purchased item
Certificate of authenticity - Handwritten
"Didn’t get the certificates for the two sword..."
Jessica H.Verified
Never received the product or a refund.
Purchased item
lifetime warranty
"I never received the product. It was written..."
Tafu T.Verified
Love my Katana.
Purchased item
Custom Katana
"It was rough at 1rst. But when I finally rece..."
Tyler M.Verified
Ordered 12/28/25; zero updates since........2/15/26. Unhappy with order
Purchased item
Free shipping
"Ordered 12/28/25; zero updates since........2..."
Raine I.Verified
The worst customer support I have ever seen.
Purchased item
Engraving
"I HAVE GOTTEN 3 EMAILS ASKING ME TO REVIEW MY..."
Edward R.Verified
Ita businesses like yours that make it very horrible trying to order something 🤬🤬🤬🤬
Purchased item
Katana Stand®
"How can you improve??? For starters you can s..."
Andrew M.Verified
Pathetic
Purchased item
Engraving
"I had cancelled the order due to excessive de..."
Donald W.Verified
Enjoy my money !!!
Purchased item
Katana Akizuki
"I ordered December 11,2025 and still haven’t..."
Hybrid D.Verified
Didn't the add say 10 day delivery?
It's been 2 months and FedEx says they never received the package
Purchased item
Free shipping
"FedEx says they never even received the packa..."
Jon C.Verified
Not interested
Purchased item
lifetime warranty
"Service, communication, ability to receive wh..."
Eva H.Verified
Order did not arrive even after 60 days
Purchased item
Kusanagi Sasuke Sword (SHARP)
"Instagram ads reeled me in and I was super ex..."
Jennifer P.Verified
scam
Purchased item
$10 Store Credit
"never got my order absolute scam"
Malachi M.Verified
I never received my katana
Purchased item
Katana Stand®
"I never got my katana"
Jessica J.Verified
Haven’t received my Katana and it’s been almost 9 weeks. Only getting automated messages saying I will eventually get a tracking number when the Katana is done being made by hand. This company is a scam. I want my $200.00 dollars back.
Purchased item
Katana Stand®
"I still have not received my package. I order..."
James B.Verified
just waiting on product since december
Purchased item
katana de inosuke
"product has never arrived yet still waiting??..."
Georgiana V.Verified
Scammm
Purchased item
Katana Cleaning Kit
"I d
on't have it and it's tell me is scam!"
Jamayne M.Verified
Can't wait
Purchased item
lifetime warranty
"It's not here yet"
William R.Verified
I would definitely buy another if I start collecting
Purchased item
lifetime warranty
"It still hasn’t arrived yet, but I trust in t..."
Michael S.Verified
I would like to receive my order
Purchased item
lifetime warranty
"I would like to know when I will receive it b..."
Daron B.Verified
Bad customer service
Purchased item
Free shipping
"Order a sword 2 months ago still waiting"
Deirdre L.Verified
No order number, no shipping number, no shipping notification, no contact for customer service. Nothing.
Purchased item
katana wall stand
"I'd love to send you a photo of why this has..."
Peter O.Verified
Poor customer service, haven’t heard a single thing back from the company.
Purchased item
Free shipping
"Please contact me regarding my order, it has..."
Bill F.Verified
Don't deliver just take your cash
Purchased item
Engraving
"Try delivering the item ordered for a good re..."
Jeremy P.Verified
Can't get an answer where my katana is
Purchased item
lifetime warranty
"Still haven't got my order"
Christopher G.Verified
Poor communication and still no update on order
Purchased item
Free shipping
"Have no receiced a single communication regar..."
Logan W.Verified
Fuck you
Purchased item
Ghost of Tsushima Katana (SHARP)
"Fuck yourself"
Gabriel H.Verified
Will never purchase from you again, and telling everyone I know to avoid this store at all costs. Never recommend.
Purchased item
Free shipping
"Still haven’t gotten my items, over two hundr..."
Cowan B.Verified
Didn’t get my katana
Purchased item
Engraving
"Ordered on the 20th December haven’t got it a..."
Darin S.Verified
never came never helped ... scam
Purchased item
Certificate of authenticity - Handwritten
"never came ... scam"
Christopher S.Verified
Never received product nor does their customer service respond to emails. This site is a scam do not buy.
Purchased item
lifetime warranty
"Never received product. They don't respond to..."
Shawn C.Verified
Your customer service is horrible/nonexistent. And I still have no indication that I will ever receive my order
Purchased item
Engraving
"It’s been about a month since I received an e..."
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