Bobby S.Verified
Its been 15 days since I ordered it, 12 days since order confirmed and it still hasn’t arrived
Purchased item
$10 Store Credit
"It’s been 12 days and my order has not arrive..."
Katana US store reviewsSee product reviews
Timothy M.Verified
I have not yet received my katana yet
Purchased item
$10 Store Credit
"I have not yet received my katana yet."
Andrew H.Verified
I ordered it a month ago & it still hasn't shipped. Poor customer service.
Purchased item
ZORO's ENMA KATANA (METAL)
"I'm sure it's a nice sword if I ever saw it...."
Ethan B.Verified
The katana hasn’t arrived
Purchased item
$10 Store Credit
"It hasn’t arrived"
Luke B.Verified
It could have been better, got two emails talking about holiday order rushes and when tracking my order the label has been made for 19 days and nothing has been shipped.
Purchased item
zoro shusui sword (SHARP)
"I have not even gotten the sword yet, I don't..."
Chelsea T.Verified
Again I have not received my product.
Purchased item
$10 Store Credit
"I don't know why you're asking for a review w..."
Darren D.Verified
A+++
Purchased item
RENGOKU KATANA (METAL)
"Ordered a dull swlrd for my son. The quality..."
Brandon V.Verified
No answer terrible customer service and a month without product
Purchased item
$10 Store Credit
"Haven’t gotten a reply and still have yet to..."
Eric M.Verified
Very easy and well tuned
Purchased item
$10 Store Credit
"I'll put it to good use"
Tyler F.Verified
Slow shipping and zero customer service
Purchased item
$10 Store Credit
"Feels like I'm being cheated out of my purcha..."
Joshua R.Verified
Paid $200 for a cool looking sword and never got it. Only got several emails saying it was delayed due to high stress work loads and to be patient.
Purchased item
Tanjiro Sword (SHARP)
"Complete scam. I didn’t get anything in the m..."
Sean C.Verified
Great
Purchased item
$10 Store Credit
"Love in store credit!"
Terrell S.Verified
No updates, a hiatus in the middle of my order but you keep doing promo on instagram. Fuck yall. Piece of shit company
Purchased item
$10 Store Credit
"There’s no fucking sword. I’ve been waiting a..."
Ej S.Verified
Thx it was good
Purchased item
$10 Store Credit
"It was cool"
Colt M.Verified
Haven’t got it yet
Purchased item
$10 Store Credit
"Haven’t got it yet"
Patrick M.Verified
I made this order on October 11, as of October 31 I am still waiting for it. I received an email that said it was shipped last week, but only the label was created.
Purchased item
$10 Store Credit
"I made this order on October 11 for my son’s..."
Michael J.Verified
I still need my product and have been spammed constantly for reviews which is only more frustrating considering I haven’t gotten a glimpse of my order…
Purchased item
$10 Store Credit
"Considering the fact I was told shipping was..."
Tracy C.Verified
I repeat for the umpteenth time. I never received the item. No one has actually responded with anything of substance, just canned responses.
Purchased item
Sword Belt Holder
"I still have not received the holder. We've..."
Jayson B.Verified
Easy to access and use
Purchased item
$10 Store Credit
"Still waiting on my order but I’m patient and..."
Stanley S.Verified
Was packed with extremely well
Purchased item
ghost katana
"It was better than expected"
Ramon O.Verified
Shopping was easy but placed order on 10/09/25 and as of 10/29/25 have not received my order.
Purchased item
$10 Store Credit
"Placed order on 10/09/25 and as of 10/29/25 i..."
Johnathan J.Verified
Easy
Purchased item
SANEMI KATANA (METAL)
"Great design good weight, hilt feels good in..."
Gyasi W.Verified
Have not received my katana yet.
Purchased item
$10 Store Credit
"I have yet to receive more order. It’s almost..."
Jon B.Verified
Good
Purchased item
TANJIRO's NEW KATANA (METAL)
"It is very good craftsmanship"
Birgit H.Verified
Processing/shipping was very slow. It took about 3 weeks to receive a toy sword (not made to order) for my son.
Also, and this is a USA specific problem, there was no indication that I had to pay tariffs (50%) on this item. I think the seller should make buyers aware at checkout.
Overall not the best experience
Purchased item
Katana Stand®
"The stand is extremely low quality. Very disa..."
Christopher S.Verified
Great and easy to use and the customer support is awesome!
Purchased item
katana sekiro
"The Katana is well made, sharpened, and got h..."
Erica B.Verified
It took a while to recieve but the company kept in contact with any delays. It was worth the wait.
Purchased item
rengoku katana (SHARP)
"It was a gift, the recipient absolutely loves..."
Andrew M.Verified
Hh
Purchased item
sasuke katana (SHARP)
"There's a few spots where paint is missing u..."
Joseph R.Verified
Haven’t received it yet
Purchased item
$10 Store Credit
"It’s been weeks and I haven’t received it! Go..."
Michael N.Verified
Shopping was easy. Still waiting for my order shipment info
Purchased item
$10 Store Credit
"Still haven’t even received a tracking number..."
Chris C.Verified
Almost a month now, and I have not received the samurai sword that I ordered
Purchased item
$10 Store Credit
"I haven’t received my Katana I ordered on Oct..."
Aleksandr K.Verified
Still waiting my order , I ordered at 6 October and still waiting
Purchased item
$10 Store Credit
"Still wait my order"
Tom S.Verified
Will down rate you.
Purchased item
$10 Store Credit
"I never received the package!
Will down rate..."
Alexandria F.Verified
Amazing 👏
Purchased item
$10 Store Credit
"A very amazing company. The sword we ordered..."
Trenton W.Verified
I didn’t get the katana
Purchased item
$10 Store Credit
"Didn’t get it?"
Miranda P.Verified
No number to call all email inquiries are returned with a general acknowledgement... No real customer service. This place is a SCAM!!! DO NOT BUY
Purchased item
$10 Store Credit
"Never received my order..... still waiting......"
Tyrez C.Verified
Haven’t received my order
Purchased item
$10 Store Credit
"I can’t rate because I haven’t received my or..."
Chloe K.Verified
Hard to communicate about shipping
Purchased item
lifetime warranty
"It wasn’t sharp when I got it and it had a fe..."
Yezan D.Verified
Amazing service
Purchased item
Katana Stand®
"Excellent quality"
Stephen B.Verified
Easy online customizable options, a little bit of a wait to receive item, but, I can appreciate the time and craftsmanship that goes in to creating a custom piece, well worth the wait!
Purchased item
Custom Katana
"Amazing quality and craftsmanship! Such a bea..."
Katana US store reviewsVisit store