Katana US Store review | Loox

Katana US store reviewsSee product reviews

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Robert N.Verified
I have bought three Katana, received two and awaiting the arrival of my third. My friends show a interest in your craftsmanship, so I am trying to buy each of them a sword that they have taken a interest in. This might take me a few years.
Katana Cleaning Kit
Purchased item
Katana Cleaning Kit
"Both of these items are Christmas presents fo..."
John V.Verified
Haven’t gotten my order yet
$10 Store Credit
Purchased item
$10 Store Credit
"Haven’t gotten it yet"
Richard S.Verified
Parts of the product was missing. which could mean it wasn't even a new product. The other thing is the design of the product isn't exactly as shown in the image on the website. It is still a nice product though.
Sandai Kitetsu Keychain
Purchased item
Sandai Kitetsu Keychain
"Was missing the red stringy attachment at the..."
Jacob G.Verified
Greatness takes time so I didn't mind to wait for my katana highly recommend Katana us
ichigo Sword (SHARP)
Purchased item
ichigo Sword (SHARP)
"Excellent craftsmanship looks exactly like Ic..."
Devon P.Verified
So far it it’s been good. I had some questions about my order and the team was very quick to respond.
$10 Store Credit
Purchased item
$10 Store Credit
"Well haven’t used the 10 dollar gift card but..."
Jayson Y.Verified
The shopping process was supper easy and straight forward, how ever I haven't received the katana I ordered almost 3 weeks ago.
$10 Store Credit
Purchased item
$10 Store Credit
"I have yet to receive the katana I ordered al..."
Francis F.Verified
Gave me the wrong item
Tanjiro Keychain
Purchased item
Tanjiro Keychain
"Got the wrong sword"
Brian W.Verified
Website is easy to navigate. Time of delivery is poor.
$10 Store Credit
Purchased item
$10 Store Credit
"Have not gotten my sword. I would love to giv..."
William D.Verified
You never delivered my katana. I’ve been waiting for months now and you sending this tells me that you think it’s been delivered, but it has not. I plan on following up legally if I have to.
$10 Store Credit
Purchased item
$10 Store Credit
"You’ve never delivered my sword. I don’t know..."
Brenden C.Verified
Never got my order
$10 Store Credit
Purchased item
$10 Store Credit
"Never received my katana"
Karina G.Verified
Very bad experience. It's been over a month and a half and I still haven't received a response about when my package will be shipped. Terrible service. They're a scam.
TANJIRO's NEW KATANA (METAL)
Purchased item
TANJIRO's NEW KATANA (METAL)
"Very bad experience. It's been over a month a..."
Rachael C.Verified
I placed my order almost a month ago and still haven’t gotten it it hasn’t even gotten to up yet to track
$10 Store Credit
Purchased item
$10 Store Credit
"It’s been almost a month since my order I hav..."
John M.Verified
Awful. No order received, no contact, repeated questions sent to provided contact email ignored. Awful company do not use.
$10 Store Credit
Purchased item
$10 Store Credit
"Never received my order. No email updates. Re..."
Jaden B.Verified
Very easy
$10 Store Credit
Purchased item
$10 Store Credit
"I was able to buy the katana of my dreams!!!!"
Jose A.Verified
3 weeks after I made my order and I still no have a tracking number and no updates neither
$10 Store Credit
Purchased item
$10 Store Credit
"My order doesn't arrive yet"
Blair D.Verified
Took a while to arrive, but the quality was amazing 😍
$10 Store Credit
Purchased item
$10 Store Credit
"I bought a katana for my boyfriend for an ear..."
Kerry M.Verified
Ok customer service sucks
$10 Store Credit
Purchased item
$10 Store Credit
"I still have not received the order"
Stephen D.Verified
Shopping seemed fine. Website was easy to maneuver. Can't give in anything a five right now because I have not received it yet
$10 Store Credit
Purchased item
$10 Store Credit
"Have not received it yet"
Christopher H.Verified
It’s called Katana US but all their stuff ships from china.
Sword Belt Holder
Purchased item
Sword Belt Holder
"Did not come as advertised. It uses shoe stri..."
Maria B.Verified
It’s been 3 weeks and they just gave me a tracking number
$10 Store Credit
Purchased item
$10 Store Credit
"Worst mistake I ever made was buying from her..."
Demetrius V.Verified
I NEVER RECIEVEED MY SWORD YOU FUCKING CROOKS!!!!!!!!!!!!!!!!!!!!!
$10 Store Credit
Purchased item
$10 Store Credit
"I DIDN'T RECIEVE MY ORDER!!!!!!!!!!!!!!!!!!!!..."
Trevor B.Verified
THIS WAS THE WORST EXPERIENCE EVER. NO FOLLOW UP, NOTHING. MY KATANA WAS ORDERED OVER A MONTH AGO AND IT STILL ISN’T HERE. DO NOT BUY ANYTHING FROM THEM!!
$10 Store Credit
Purchased item
$10 Store Credit
"I HAVEN’T RECEIVED MY KATANA THAT I ORDERED O..."
Eric M.Verified
No delivery and constant delays, convinced that nothing will ever be delivered.
$10 Store Credit
Purchased item
$10 Store Credit
"Again, why would I need a store credit to pur..."
Rollin R.Verified
.
damascus sword
Purchased item
damascus sword
"Exactly as previewed, but took long to arrive..."
Thornton T.Verified
Still haven't gotten my sword.
$10 Store Credit
Purchased item
$10 Store Credit
"I never got my katana, and why would I rate a..."
James S.Verified
It’s been over a month and I haven’t gotten any thing yet
$10 Store Credit
Purchased item
$10 Store Credit
"It’s been over a month and all I have is a sh..."
Gabriel P.Verified
Amazing !!
Certificate of authenticity - Handwritten
Purchased item
Certificate of authenticity - Handwritten
"Better than I expected. Was so excited openin..."
Jaquez S.Verified
Still waiting on swords but the 10 dollar credit was nice
$10 Store Credit
Purchased item
$10 Store Credit
"Amazing"
Angel R.Verified
Ordered a katana and tanto bundle and it has not been delivered. It’s been more than 10 days and no updates has been given on when it will be shipped.
$10 Store Credit
Purchased item
$10 Store Credit
"I ordered a katana and tanto bundle more than..."
Zion P.Verified
I NEVER GOT MY SWORDS
Purchased item
Engraving
"I NEVER GOT IT"
David D.Verified
Still waiting for the sword to be delivered
$10 Store Credit
Purchased item
$10 Store Credit
"I’m still waiting for the sword to be deliver..."
Doug H.Verified
Did not receive order or tracking number
$10 Store Credit
Purchased item
$10 Store Credit
"I ordered my order Oct 17 still no tracking n..."
Christopher I.Verified
Easy to use and amazing detail
Free shipping
Purchased item
Free shipping
"It was great thank you"
Mitchell S.Verified
Purchased a sharpened katana, it's very dull, no edge. Not as advertised. Looks good but some scratches
rengoku katana (SHARP)
Purchased item
rengoku katana (SHARP)
"I ordered a sharpened katana, it is very dull"
Kyle R.Verified
My card has been charged and I've not received my order. You are sending emails asking for feedback on a product I've not received.
$10 Store Credit
Purchased item
$10 Store Credit
"Never received my order. My account has been..."
Presley R.Verified
It was super easy
$10 Store Credit
Purchased item
$10 Store Credit
"Awesome"
Alim M.Verified
Easy and fun to browse
$10 Store Credit
Purchased item
$10 Store Credit
"Nice"
Lukas L.Verified
I literally got scammed
ZORO's ENMA KATANA (METAL)
Purchased item
ZORO's ENMA KATANA (METAL)
"Absolutely a scam. I can’t believe you guys h..."
Jason N.Verified
Never received items
$10 Store Credit
Purchased item
$10 Store Credit
"Never got it"
Ryan A.Verified
Received no tracking info upon order confirmation and no real help since then hope to hear something soon
$10 Store Credit
Purchased item
$10 Store Credit
"Have yet to receive my katana any help would..."
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