Katana US Store review | Loox

Katana US store reviewsSee product reviews

Eric D.Verified
Easily completed selection and transaction.
Katana Stand®
Purchased item
Katana Stand®
"It's a nice blade, sharpening was a bit uneve..."
Jay T.Verified
Love the katanas
Ghost of Tsushima Katana (SHARP)
Purchased item
Ghost of Tsushima Katana (SHARP)
"I love the katana, but the said it comes with..."
Michael A.Verified
It was ok nothing really to brag about other than reading that when purchasing a sword a tanto blade would be included, guess what no tanto blade
Certificate of authenticity - Handwritten
Purchased item
Certificate of authenticity - Handwritten
"Havent gotten it, one would think this would..."
Clyde W.Verified
The items I paid for arrived incomplete without explanation. Pay for items ordered, I expect the items to be delivered or a partial refund.
Pack Katana & Tanto & Wakizashi - Nomu - Damascus steel & Genuine Hamon
Purchased item
Pack Katana & Tanto & Wakizashi - Nomu - Damascus steel & Genuine Hamon
"My order for the Pack Katana & Tanto & Wakiza..."
Roy O.Verified
Waited a month and had to email for some kind of update. Now package shows UPS label was made but UPS hasn't received the item. I want my money back at this point.
Free shipping
Purchased item
Free shipping
"Still have not received it."
David L.Verified
no stuff yet
Golden Dragon Katana
Purchased item
Golden Dragon Katana
"dont have it yet still waiting"
Shannon L.Verified
Good stuff
Certificate of authenticity - Handwritten
Purchased item
Certificate of authenticity - Handwritten
"Interesting"
Kendre L.Verified
Amazing shopping again
Katana Cleaning Kit
Purchased item
Katana Cleaning Kit
"Amazing even though my second order was a lar..."
Jennifer S.Verified
Customer service is horrible. don't buy from here, order took a month to ship. They incorrectly processed my order and have completely ghosted me.
Shinobu Kocho Cosplay Costume
Purchased item
Shinobu Kocho Cosplay Costume
"Horrible customer service - I've written mult..."
Nick G.Verified
Really good
Katana Stand®
Purchased item
Katana Stand®
"Good"
Gabriel S.Verified
More than a month still waiting for my order do not recommend it.
Katana Stand®
Purchased item
Katana Stand®
"How can this company expect me to review an i..."
Chris W.Verified
Been saying refund for 3 months piece of shit can’t even see the engraving it’s smaller than this writing on here..need refund asap!!
lifetime warranty
Purchased item
lifetime warranty
"Piece of shit been reeling u fur 3 moths I wa..."
Rafaela A.Verified
Delay in shipping and lack of communication. No transparency.
Ghost of Tsushima Katana (SHARP)
Purchased item
Ghost of Tsushima Katana (SHARP)
"The product arrived broken."
Joseph R.Verified
Slow shipping and delivered wrong item
Tengen Uzui Cosplay Costume
Purchased item
Tengen Uzui Cosplay Costume
"I received a different costume."
Joshua M.Verified
Like I said before it arrived very late, but the quality of the keychain is very nice one thing is that it comes out of the sheath very easily so I am sceptical if it will fall out one day and I won’t notice
Tengen Keychain
Purchased item
Tengen Keychain
"Although it took almost 2 months to arrive ,..."
Roger T.Verified
It took more than 6 weeks for delivery and when I asked for updates, I received either no response or a tracking number that showed only a label had been purchased. Once it finally did ship, it was delayed twice during transit.
Katana Cleaning Kit
Purchased item
Katana Cleaning Kit
"There was no oil and no instructions. The com..."
Adam A.Verified
Terrible customer service. No information why it is taking so long to create/forge my custom katana.
Custom Katana
Purchased item
Custom Katana
"I have not received it yet and I ordered it m..."
Andrew K.Verified
Was very easy to shop on the site
$10 Store Credit
Purchased item
$10 Store Credit
"I don't know how to use the credit I got when..."
Hudson C.Verified
Based on UPS complications it took awhile to come in, but overall a very good purchase!
Katana Stand®
Purchased item
Katana Stand®
"It was getting stuck for the second piece eve..."
Matt P.Verified
Took a long time to receive product and still waiting on 2nd one that was ordered the next day.
lifetime warranty
Purchased item
lifetime warranty
"Sword is in horrible condition and poor quali..."
Gabriel C.Verified
I want my katana and at least sn update
Purchased item
Engraving
"This is so ridiculous I HAVE RECEIVED NOTHING..."
Jorge R.Verified
👍🏼
rurouni kenshin katana
Purchased item
rurouni kenshin katana
"Fkn nice.."
Dylan S.Verified
They never sent my items. Scam website.
shinobu sword (SHARP)
Purchased item
shinobu sword (SHARP)
"It never arrived."
William H.Verified
The katana is beautiful, but the scabbard looks like it was painted by a kindergartner. All my friends made the same comment. Such a great looking katana but a scabbard that looks like it was picked up at the dollar store. Also, I kept getting requests 2 weeks and every week after, requesting a review. Problem is, it didn't arrive until 2 months later. Be more transparent before asking me to buy another one before the 1st one arrived.
Cloud Katana
Purchased item
Cloud Katana
"The katana is beautiful, but the scabbard loo..."
Erik E.Verified
2 months since ordering and no updates, hasn't even shipped.
Purchased item
Engraving
"Ordered 2 months ago and hasn't even been shi..."
Khalil Y.Verified
Ordered the item back in September and still have yet to receive it.
Chinese katana
Purchased item
Chinese katana
"I ordered the item and I still have yet to re..."
Anita J.Verified
Have not received item after 2 months of purchase. I want to love it. I want to say I gave the best gift ever.
Ghost of Tsushima Katana (SHARP)
Purchased item
Ghost of Tsushima Katana (SHARP)
"Still have not received item."
John S.Verified
Add said about 7days would be shipped. That's funny
$10 Store Credit
Purchased item
$10 Store Credit
"Ordered in Oct its Dec still don't have it. S..."
Gabriel N.Verified
No updates and no sword. Horrible service.
law sword (SHARP)
Purchased item
law sword (SHARP)
"Horrible experience. Never got my product and..."
Stefany L.Verified
Never received order. Order was placed in September
lifetime warranty
Purchased item
lifetime warranty
"Never received order. Order placed in Septemb..."
Andre W.Verified
I loved it
Free shipping
Purchased item
Free shipping
"Thank u I love it"
Eduardo R.Verified
Missing my items
Purchased item
Engraving
"I don’t have my swords yet, it’s been quite a..."
Bojana S.Verified
Horrible. Store is a scam
Mystery Mini Katana
Purchased item
Mystery Mini Katana
"This shop is a scam!!!!! I have disputed the..."
Thomas K.Verified
Order never shipped
Zenitsu Agatsuma Cosplay Costume
Purchased item
Zenitsu Agatsuma Cosplay Costume
"Never Came"
Jose J.Verified
Quality of your products are very good i would buy from you guys again.
Ghost Katana
Purchased item
Ghost Katana
"Had to wait a bit for it to arrive but I unde..."
Sean L.Verified
Even after several emails and only getting responses like "Your order is being processed, thank you for your patience" - I still haver not received my order placed on October 14th. Takes some pretty big cajones to then ask what I think of my order....
Purchased item
Engraving
"I can't believe you're even sending this to m..."
Jacob O.Verified
Cant rate cuz i have yet to get it
Katana Stand®
Purchased item
Katana Stand®
"I cant rate it cuz i still haven’t gotten it"
Caleb C.Verified
It was supposed to be at my house at November 24 th but I still haven’t received it
Ghost of Tsushima Katana (SHARP)
Purchased item
Ghost of Tsushima Katana (SHARP)
"I haven’t received it"
Kory S.Verified
I’ve had nothing but issues. First the shipping didn’t update. I had to reach out multiple times to find out why it was taking over a month to get my product and when I finally get it, it’s missing the stand I purchased. I’ve emailed twice with no response.
Katana Stand®
Purchased item
Katana Stand®
"Never received the product. I’ve emailed twic..."
Jason V.Verified
Great amazing swords they make
lifetime warranty
Purchased item
lifetime warranty
"Amazing work"
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