SOERA Store review | Loox

SOERA store reviewsSee product reviews

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Victoria S.Verified
Terrible customer service
Ashley Stand Collar Short Coat
Purchased item
Ashley Stand Collar Short Coat
"It looks nothing like the photo and I have be..."
Rosana G.Verified
Lo recomiendo đź’Ż%
Melanie Suede Bag
Purchased item
Melanie Suede Bag
"Espectacular!! muy satisfecha, lo uso a diari..."
Charlie C.Verified
Looks completely different from the picture
Lucie Faux Fur Maxi Coat
Purchased item
Lucie Faux Fur Maxi Coat
"Looks completely different from the picture a..."
Michelle Ent M.Verified
Schlechte wahre, viel zu teuer, stinkt und viel zu langer Versand!
Lorna Lace Up Hooded Coat
Purchased item
Lorna Lace Up Hooded Coat
"Produkt stinkt nach China wahre und sieht and..."
Mrs G.Verified
It took ages to arrive and late for Christmas
Clarissa Jacket with Stand Collar
Purchased item
Clarissa Jacket with Stand Collar
"Lovely jacket. Very stylish"
Edwin N.Verified
Hard to track orders
Monica High Boots
Purchased item
Monica High Boots
"To be honest, I ordered this for my daughter..."
Anna G.Verified
Will not order again.
Rosalie Puffer Jacket
Purchased item
Rosalie Puffer Jacket
"Cheaply made. Polyester fill is shifting insi..."
Sandra E.Verified
Took a long time to arrive
Rosalia Elegant Jacket with Stand Collar
Purchased item
Rosalia Elegant Jacket with Stand Collar
"Good fit"
Wendy P.Verified
Wouldn’t order again
Leona Faux Leather Jacket
Purchased item
Leona Faux Leather Jacket
"Cute jacket. Poor shipping. Comes from out of..."
Karen A.Verified
Arrived just in time for Christmas.
Marian Faux Fur Coat
Purchased item
Marian Faux Fur Coat
"Arrived just in time for Christmas. Daughter..."
Kelsey B.Verified
This company is a scam
Grace Faux Fur Coat
Purchased item
Grace Faux Fur Coat
"Do not purchase this coat or from this compan..."
Refka S.Verified
Not good customer service
Lucie Faux Fur Maxi Coat
Purchased item
Lucie Faux Fur Maxi Coat
"This fur coat is different in person. Nothing..."
Kiniah Nora G.Verified
absolutely not happy. I just want my money back! this company is a scam!!! Do not buy from this website !!
Bella Thick Hooded Puffer Jacket
Purchased item
Bella Thick Hooded Puffer Jacket
"I have not received my order which I ordered..."
Alice C.Verified
No.
Reese Short Faux Fur Coat
Purchased item
Reese Short Faux Fur Coat
"Fabulous. Thank you."
Alex B.Verified
Won't be even looking at any items from the store again. My experience was dreadful.
Lucie Faux Fur Maxi Coat
Purchased item
Lucie Faux Fur Maxi Coat
"It's nothing like the photos. Way shorter tha..."
Daiva T.Verified
.
Lucie Faux Fur Maxi Coat
Purchased item
Lucie Faux Fur Maxi Coat
"Neatitinka dydis, o tiksliau Ilgis Ĺľymiai per..."
Natalie W.Verified
x
Nicole Maxi Coat
Purchased item
Nicole Maxi Coat
"I bought it for my daughter for Christmas. S..."
Margret T.Verified
.
Clarissa Jacket with Stand Collar
Purchased item
Clarissa Jacket with Stand Collar
"Hat zwar lange gedauert, hat sich aber ausgez..."
Nicola S.Verified
Sendung dauerte sehr lange
Woven Bag Mini
Purchased item
Woven Bag Mini
"Schöne Tasche, nur leider musste ich lange au..."
Maya S.Verified
Had lots of help when I made a mistake with my original order which was great! Unfortunately the return shipping for a refund costs more than I paid for the jacket as tracked postage to the address in china that would take 2 months to get there is really expensive!
Rosalia Elegant Jacket with Stand Collar
Purchased item
Rosalia Elegant Jacket with Stand Collar
"Sizing wasn’t quite what I was expecting. It..."
Catharine W.Verified
Took a long time for item to arrive but customer service was very helpful and responsive when I chased it up
Rosalia Elegant Jacket with Stand Collar
Purchased item
Rosalia Elegant Jacket with Stand Collar
"Great coat and exactly like the picture"
Kay V.Verified
The
Kyla Fuzzy Bucket Hat
Purchased item
Kyla Fuzzy Bucket Hat
"The fabric isn’t stiff enough to keep its sha..."
Melanie U.Verified
It took too long to get to my house.
Tilda Faux Fur Coat
Purchased item
Tilda Faux Fur Coat
"I don't like the coat. It's flimsy and doesn'..."
Heather C.Verified
Customer service is very responsive.
Lara Suede Bomber Jacket
Purchased item
Lara Suede Bomber Jacket
"Fabric is faux suede and very light."
Randi R.Verified
I’ve been going back-and-forth for over a week with your organization because you simply will not refund the misleading product that does not look anything like that was on the website and also your refund policy is not what it says it is this is a horrible company
Sydney Faux Fur Suede Long Coat
Purchased item
Sydney Faux Fur Suede Long Coat
"Your product looks nothing like the picture ...."
Nina S.Verified
Say you’ll ship when you actually will.
Lucie Faux Fur Maxi Coat
Purchased item
Lucie Faux Fur Maxi Coat
"It came so late i have no use for it anymore."
Andrina H.Verified
No
Tara Woven bag
Purchased item
Tara Woven bag
"Bought this for my daughter for Christmas she..."
Ryan S.Verified
upset that I have to pay the shipping for the return
Linda Trench Coat
Purchased item
Linda Trench Coat
"shipment arrived very late"
Sharon E.Verified
Very unacceptable
Juliana Stand Collar Long Coat
Purchased item
Juliana Stand Collar Long Coat
"The coat wasn't the same quality as in the im..."
Ana R.Verified
/
Lucia Woven Bag
Purchased item
Lucia Woven Bag
"Love it!"
Alexander H.Verified
Return shipping was at own cost
Rosalia Elegant Jacket with Stand Collar
Purchased item
Rosalia Elegant Jacket with Stand Collar
"Product quality needs improving"
Sally B.Verified
No
Clarissa Jacket with Stand Collar
Purchased item
Clarissa Jacket with Stand Collar
"My granddaughter loves the jacket but it did..."
Liliya G.Verified
Quicker delivery to Europe maybe
Bianca Woven Bag
Purchased item
Bianca Woven Bag
"Beautiful quality Fantastic design Will ord..."
Elizaveta N.Verified
I am demanding a full refund immediately. If this issue is not resolved without further nonsense, I will escalate this matter through all available channels, including my bank, consumer protection authorities, and public reviews. Consider this your final opportunity to resolve this properly.
Bianca Woven Bag
Purchased item
Bianca Woven Bag
"I am writing regarding my order #SO326010. Wh..."
Luisa L.Verified
.
Gerda Shopper Bag
Purchased item
Gerda Shopper Bag
"."
Jody A.Verified
they said I have to pay to ship it back to China. I am disputing this with my credit card.
Lucie Faux Fur Maxi Coat
Purchased item
Lucie Faux Fur Maxi Coat
"100% terrible quality, it makes you look 40 p..."
Ellie O.Verified
scam
Louise mini dress with lace details
Purchased item
Louise mini dress with lace details
"shocking quality, no label inside, not even a..."
Robert W.Verified
Great selection of good quality products
Lucie Faux Fur Maxi Coat
Purchased item
Lucie Faux Fur Maxi Coat
"Very good quality my wife loved it"
Devrup M.Verified
đź‘Ť
Carla Asymmetrical Leather Jacket
Purchased item
Carla Asymmetrical Leather Jacket
"Fur jacket is awesome!! And the other stuff a..."
Ramela K.Verified
Customer service wasn’t truthful
Lucie Faux Fur Maxi Coat
Purchased item
Lucie Faux Fur Maxi Coat
"Horrible material completely the opposite of..."
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