Very competent and heloful staff. Service oriented with good care taking tipps.
Purchased item
Rocky Trilby
"Sits perfect and is at the same time elefant..."
CustomerVerified
Go see them for a hat fitting. Avoid buying online if you can!
Purchased item
Goodwood Panama
"With much thanks to the very charming Amy at..."
CustomerVerified
You were really helpful and understood what I was looking for straight away!
Purchased item
Country Panama
"So happy to have found it!!
Thanks"
CustomerVerified
Too much emails
Purchased item
British Linen Flat Cap
"Nice"
CustomerVerified
I had the best time trying on hats in the store and the clerk was super friendly! My friends and I had a fantastic conversation with her and she really made the whole experience a joy.
Purchased item
The Knightsbridge Cap
"I love the quality of the fabric and the ligh..."
David T.Verified
Ordered wrong product initially, but exchange was very easy.
Purchased item
Goodwood Panama
"Nice hat"
CustomerVerified
I got this hat for my dad while studying abroad at Oxford Uni and he loved it + the ladies did an excellent job helping me pick it out with the right size!
Purchased item
The Bowler Hat
"Got this hat for my dad my studying abroad at..."
Nicole F.Verified
It was packaged very nicely.
Purchased item
The Thomas Harris Tweed Cap
"Gorgeous cap. Material, style, and quality i..."
CustomerVerified
Talked to Hugo at your Covent Garden store and he was a great salesman, honest and good intentioned.
Purchased item
Linen Sicilian Flat cap
"Absolutely the best flatcap I’ve worn!"
Katia D.Verified
Always friendly and going out of their way to help.
Purchased item
Linen 'Brooklyn' Bakerboy Cap
"Lovely colour, great shape! Service was very..."
Andy D.Verified
Very prompt service.
Purchased item
Shelby Cotton Stripe
"Beautifully made, light, stylish & elegant."
CustomerVerified
Said before
Purchased item
Linen Bakerboy caps
"I find it a bit expensive but I love it. Wish..."
CustomerVerified
Quality
Purchased item
Alfred Panama Fedora
"Quality service"
Juliette C.Verified
Easy to order & products are always sent in a timely fashion. Can't get any easier. I wish I could go inside an actual store...maybe one day I'll make it to England.
Purchased item
The Thomas Harris Tweed Cap
"I bought two of the special edition Thomas ha..."
Colin D.Verified
Very good
Purchased item
Hudson Bakerboy Cap
"Good"
Robert M.Verified
Great service from Laird Hatters, very quick turnaround from ordering to delivery. Very efficient.
Purchased item
Alfred Crushable Fedora
"Absolutely beautiful hat, made to Laird Hatte..."
CustomerVerified
Great
Purchased item
Linen 'Brooklyn' Bakerboy Cap
"Great shop and very knowledgeable person in s..."
Tim B.Verified
Great service from the shop staff
Purchased item
Goodwood Panama
"Great service in the shop. Made all the diffe..."
CustomerVerified
Excellent service. Very friendly, helpful and knowledgeable.
Purchased item
Alfred Panama Fedora
"Excellent service and a great hat! It is nic..."
CustomerVerified
Both store (Oxford and the strand were great)
Purchased item
British Linen Flat Cap
"Laird is always great"
Cayman C.Verified
Shopping online and internationally was a little disappointing.
Purchased item
British Linen Flat Cap
"My name is not Cayman. You should check your..."
Stuart B.Verified
Nice staff in Oxford shop
Purchased item
Traveller Trilby Hat
"Very well made super stylish!!"
CustomerVerified
I was only after hat inserts for the next day , but the staff at Sherwood St and Jermyn St couldn't have been more helpful regarding such a small item. Should I need to wear hats more often, this would be the first place I would go to get one fitted.
Purchased item
Hat Filler Inserts Set of Four
"The inserts I purchased from Laird in Jermyn..."
CustomerVerified
Very helpful staff in Oxford store.
Purchased item
British Linen Flat Cap
"Buy at least one of these caps every year. Ve..."
Chas K.Verified
Fast shipment
Purchased item
Silk Linen Shelby Cap
"Just what I expected… ☺️"
CustomerVerified
The women in the store were wonderful. Friendly, personable, and most helpful. Had never bought a hat in a hat store before. Great experience, and got a great hat!
Purchased item
British Linen Flat Cap
"I'd never bought a hat at a hat store before,..."
Madeline T.Verified
Staff helpful
Purchased item
Ladies Classic Panama
"Lovely hats"
CustomerVerified
Great service friendly staff
Purchased item
Tweed Gatsby Bakerboy Cap
"Excellent service on the Covent Garden store"
CustomerVerified
Very honest and patient trying on all the hats. Wasn't pushing towards any specific product and quiet knowledgeable with them.
Purchased item
Alfred Crushable Fedora
"Picked it up from a store in london for a wed..."
Scott W.Verified
…
Purchased item
Shelby Cotton Stripe
"…"
CustomerVerified
Excellent customer service
Purchased item
Alfred Panama Fedora
"lovely hat!"
Gennadiy V.Verified
Great in-store vibe
Purchased item
Shelby Cotton Stripe
"Lovely cup from lovely brand"
CustomerVerified
Great!
Purchased item
Loden Flat Cap
"Sales associate was very helpful in store."
CustomerVerified
Great service
Purchased item
Havana Panama
"Great in store assistance and advice. Good ra..."
CustomerVerified
Already in my review
Purchased item
British Linen Flat Cap
"I bought the cap so that I had a lighter (sum..."
CustomerVerified
The variety of hats presented was great, as well as the option to potentially change the shape of the brim upon request.
Purchased item
The Langdale Fedora Furfelt Structured Fit
"I had two transfer flights, and didn't have t..."
CustomerVerified
Very helpful at Jermyn Street shop
Purchased item
Alfred Panama Fedora
"Great hat!"
CustomerVerified
Very helpful and insightful
Purchased item
Alfred Panama Fedora
"Great experience in store. Incredibly helpful..."
Mr R.Verified
Easy trouble free transaction.
Purchased item
Denim 'Brooklyn' Newsboy Cap
"Really love my cap, very pleased with the pur..."