June A.Verified
ABSOLUTELY HORRIBLE!!! VERY UNHAPPY CUSTOMER, CUSTOMER CARE AWFUL!!!
Purchased item
CozyRider™ Carry Case
"My order was NOT COMPLETE!!! I was to receive 2 Ckzy Rider Seatbelt and onl..."
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Karl L.Verified
Was out of stock for awhile, so it took extra time to get it.
Purchased item
CozyRider™ Carry Case
"Love it!"
Barbara G.Verified
The communication was great. They let me know they run out but, my order would be coming. It came before the date they had said. Thank you
Purchased item
CozyRider™ 2.0
"I love it. Spacious. They are not falling off the seat. Easier to load up a..."
Glenn S.Verified
Deceptive advertising, item didn't fit truck, terrible customer service.
Purchased item
CozyRider™ 2.0
"Still trying to complete a return which was requested days ago. Item arrive..."
Nate H.Verified
The shipping took a while and the updates weren't consistent
Purchased item
CozyRider™ Dog Seatbelt
"This saves my seat from any damage and also gives my dogs a comfortable and..."
Carol F.Verified
Shipping took longer than expected but at least I received an email explaining why. I appreciate that!
Purchased item
CozyRider™ Carry Case
"This is great for keeping the fur off my seats & good as a base. However, I..."
Frank K.Verified
It took forever to get my cover and no communication while I'm waiting. I didn't know what was going on. Then when I got here, it doesn't fit my truck properly.
Purchased item
CozyRider™ 2.0
"The cover does not fit properly in my Chevy Silverado crew cab"
Martha N.Verified
The product is exactly what I was expecting, though it took a while to get here
Purchased item
CozyRider™ Carry Case
"We have a Bernese Mountain Dog puppy. She road fine in the cover and will n..."
Kathleen B.Verified
You short shipped my order. I've sent 3 emails and no response. Worst customer service.
Purchased item
CozyRider™ 2.0
"You short shipped my order and I've sent 3 emails and still nothing. Worst..."
David S.Verified
Minus the wait because of availability we have no complaints.
Purchased item
CozyRider™ 2.0
"Our dog Kody loves the new seat cover ! Less anxiety, more comfort. His fur..."
Max A.Verified
Not the quality expected.
Purchased item
CozyRider™ Carry Case
"Zipper stuck and broke 1 st time opening"
April M.Verified
I received the pad alot faster then the rest of the order but they gave me updates along the way until I received my product. Very happy with product.
Purchased item
CozyRider™ 2.0
"I take long trips with my 2 doxies and they would love to sit in front with..."
Samuel S.Verified
while the product looks good, it took almost 6 weeks to receive it and customer service provided little to no help with updates
Purchased item
CozyRider™ Dog Seatbelt
"well made, but the harness buckle is a little short."
Jason C.Verified
easy to find and just the right price.
Purchased item
CozyRider™ 2.0
"our last doggo spent alot of time inbetween us reaching and falling in to t..."
William D. L.Verified
Pad was horrible. Love the back seat device. I keep it in my truck all the time. Used it as soon as the puppy was large enough to use a harness. He likes it far better than the original crate.
Purchased item
CozyRider™️ 5 Year Warranty
"Used with golden retriever puppy. He liked the cushion right away and quali..."
Joseph L.Verified
Took forever to receive
Purchased item
CozyRider™ Dog Seatbelt
"I think you sent me a small truck size. It doesn't go from door to door. No..."
Kristina P.Verified
I sent an email to cancel and no one responded.
Purchased item
CozyRider™ Dog Seatbelt
"I sent an email request to cancel my order within one hour of ordering. An..."
Steven G.Verified
Your service sucks
Purchased item
CozyRider™ 2.0
"You suck
The product was delayed and you keep ignoring my request to cance..."
Robin F.Verified
Easy order
Purchased item
CozyRider™ Dog Seatbelt
"It is perfect. I’m so glad I finally got it. I just got nervous cause it to..."
Iva S.Verified
I really can’t express how difficult it is to work with this company. Buyer beware.
Purchased item
CozyRider™ Carry Case
"Your customer service is awful. Advertisement misleading. Unable to find..."
Fred B.Verified
Kept me informed until it was delivered
Purchased item
Shipping Protection
"Took a while to get here from the order date but I was kept informed the wh..."
Amy G.Verified
The item took longer to receive than expected. The attempt I made to contact customer service wasn't ever returned.
Purchased item
CozyRider™ Carry Case
"I may have to return this product because the dog I will use it with is too..."
Deidre F.Verified
Order was a little late, but arrived in time for first road trip so I was happy
Purchased item
CozyRider™ Dog Seatbelt
"Dogs love new back seat travel bedroom, first trip they were able to lay do..."
Colette S.Verified
I feel your website is misleading in the size of your product and speed of shipping.
Purchased item
CozyRider™ Carry Case
"The cover is not large enough to cover my seat completely even though it sa..."
Christine L.Verified
The only things that is confusing is when you track your order,it doesn't tell you specifically what item(s) is in each shipment.
Purchased item
CozyRider™ Carry Case
"I Love the design and firmness of the cover! It was very easy to install! M..."
Lane B.Verified
Went well
Purchased item
CozyRider™ 2.0
"Fits nicely in my Subaru."
Donna F.Verified
Would have preferred proactive communication when it was late.
Purchased item
CozyRider™ 2.0
"My only concern was in how long it took to arrive."
Logan C.Verified
I never received the clips for the seat cover to hang in front of the backseat doors more securely. The package being split and shipped in two different shipments wasn't ideal either... Otherwise the product was really good and useful compared to other competitors.
Purchased item
Shipping Protection
"I never received the clips that are supposed to hang the seat cover more se..."
Al K.Verified
Slow response to email inquiries
Purchased item
CozyRider™ Carry Case
"Went to install it. There is no zipper tab to open the bottom to insert the..."
Natalie M.Verified
I keep getting emails about how it is going but I never received the product. I tried to cancel the order after not having received it for a month, I needed it before that, but no one would help me. Now I am getting emails asking to review it and I never received it!! Terrible experience
Purchased item
Shipping Protection
"Product never received and absolutely horrible customer service. No one ans..."
Karla R.Verified
Ordered item in April and did not receive it until late June. And the product does not work as advertised.
Purchased item
CozyRider™ 2.0
"The cover fits well in the suburban BUT just 1 of my dogs, the lighter weig..."
Joseph L.Verified
Great stuff 👍
Purchased item
CozyRider™ 2.0
"I have 3 minis and a toy, all male Aussie's.
I take them swimming at the cr..."
Michael A.Verified
Back ordered…took too long.
Purchased item
CozyRider™ 2.0
"Just as promised, no more sliding around or falling down onto the floor. O..."
Sherry M.Verified
you do not respond to emails , and you do not keep your word as to the delivery date.
Purchased item
CozyRider™ 2.0
"You promised I would get it in 1 week, I stayed in the location for 3 weeks..."
Sherri H.Verified
Good, just surprised of the wait to receive.
Purchased item
CozyRider™ 2.0
"My dogs laid down and didn't slide around the seats."
Ken B.Verified
This company makes high-quality products. And they perform as promised.I am very satisfied
Purchased item
CozyRider™ Carry Case
"I love this.My dog enjoys riding in the car.This is a very, very good purch..."
Mackenzie D.Verified
It took extremely long for me to reserve my items.
Purchased item
CozyRider™ Dog Seatbelt
"The items are made out of cheap materials than I was expecting. I thought b..."
Bradley S.Verified
Trying to sell me more stuff at all POS points, reducing pricing and then send emails about the same thing at same price saying it's discounted or a special it's a bad marketing tactic.
Purchased item
CozyRider™ 2.0
"First use and a single 4 hour trip and the center support is buckled/caved..."
Dianna B.Verified
Advertised on delivery date then moved it further out. As a result I wasn't able to use it on the trip for which it was ordered.
Purchased item
CozyRider™ 2.0
"I thought this would work with bucket seats in the back. It does NOT. I a..."
Susan K.Verified
Your company is NOT trustworthy or reputable.
Purchased item
CozyRider™ 2.0
"I am NOT using this product! I am in the process of returning it! It came O..."
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