Kelly B.
Very disappointed
Purchased item
SmartHeat - Heated Vest
"Stop misleading customers with having ‘UK’ in..."
OutdoorHeld UK store reviewsSee product reviews
Mrs S.
Everything was shocking lied about been in stock lied about uk sizes and where soured from
Purchased item
SmartHeat - Heated Vest
"Ordered as said was in stock after 10 days an..."
Deborah G.
Would be good to include instructions re charging with vest . Have been very helpful when making an enquiry quick to get back to you .
Purchased item
SmartHeat - Heated Vest
"Am pleased with my smart vest very comfortabl..."
Clare M.
Could not do return in UK. Shipment took weeks to arrive. Would not order again
Purchased item
Winter Max Kids - Waterproof Kids Barefoot Shoes
"Not waterproof despite claims"
Deborah P.
Site easy to use but took over two weeks to arrive but this was over Xmas period
Purchased item
ThermoPro Gloves
"Bought for my granddaughter to use on 10 Tors..."
Paul M.
No
Purchased item
SmartHeat - Heated Vest
"Wife loves it. She can wear it and i can turn..."
Barbara G.
Check your sizes.
Purchased item
SmartHeat - Heated Vest
"Brought size2XL and so small !! A waste of my..."
Mrs A.
Article came in good time.
Purchased item
Fleece Leggings - with ThermoPro Technology
"Perfect for Lapland under a snowsuit. Breatha..."
Joanna H.
Shame sizes were not correct
Purchased item
SmartHeat - Heated Vest
"Sizing far too small have returned to Austria..."
Hilary Virginia S.
Rubbish communication over long delivery
Purchased item
SmartHeat - Heated Vest
"You implied that the vests came/manufactured..."
Lisa H.
Could have had better communication when updating the delivery details, otherwise good
Purchased item
SmartHeat - Heated Vest
"Great gilet, works really well"
Caroline J.
Took two long to come over four weeks , very disappointed
Purchased item
SmartHeat Power Bank (10,000mAh)
"Very disappointed took too long to come over..."
Patricia D.
Good service and prompt reply to my query
Purchased item
SmartHeat - Heated Vest
"Good product for a reasonable price but instr..."
Martin B.
Keep up the good work.7
Purchased item
CloudComfort Pro
"Good quality seats. One for road bike and one..."
Anni O.
Will not be using this company again unfortunately had great expectations but feel let down.
Purchased item
SmartHeat - Heated Vest
"The return process for another size has been..."
Lee M.
No
Purchased item
SmartHeat - Heated Vest
"Bought it for my wife she loves it."
Colin D.
Ordered on line ok; delivered ok. It's ok. A brief encounter rather than an "experience" to merit more than or less than "ok".
Purchased item
SmartHeat - Heated Vest
"My wife is thrilled with the present so she c..."
Graham K.
Fine
Purchased item
SmartHeat - Heated Vest
"Good product. Instructions on connecting powe..."
Paula B.
Excellent
Purchased item
ThermoPro Gloves
"Excellent warm"
Yvonne W.
No
Purchased item
SmartHeat Power Bank (10,000mAh)
"Great garment"
Christopher F.
Over all very impressed and have been recommending to all my friends
Purchased item
OrthoFlex Fleece Insoles - Suitable for all models
"Super comfy and game changer!"
Rob F.
Delivery took several weeks, during which time communication wasn’t great. Also, I needed to raise a query but, there has been no response during the 9 days since Christmas.
Purchased item
SmartHeat Power Bank (10,000mAh)
"Power pack doesn’t seem to stay charged for v..."
Jackie P.
Thank you
Purchased item
Winter Pro - Waterproof Barefoot Shoes
"I love these little boots. I was rather scept..."
Kathleen C.
No
Purchased item
SmartHeat - Heated Vest
"Hardly warms up even when fully charged"
Craig B.
You need to improve your returns procedures rather than making it impossible to return
Purchased item
SmartHeat - Heated Vest
"The size of the item is ridiculously small an..."
Patricia C.
Nothing to add
Purchased item
Winter Max - Final Sale
"They came quickly & a good price in the sale...."
Anthony B.
You advertise as uk. I was cheesed off when i had to wait a month for product to arrive.Not overly impressed especially as the battery only lasted 2hours yet advertised as at least 4hours and it was only on the white setting
Purchased item
SmartHeat - Heated Vest
"I tried it on for the first time for a game o..."
Hayley B.
Communication was good but slow delivery and misleading sizing
Purchased item
SmartHeat - Heated Vest
"Ordered a medium and label on product shows X..."
Iain M.
Return postage excessive. (17GBP)
Purchased item
SmartHeat Power Bank (10,000mAh)
"The power pack came with a women’s M/L. vest..."
Robert L.
I’ve had a bad experience with this company and I hope they will respond to my refund and return of the item in a timely manner..!!
Purchased item
SmartHeat - Heated Vest
"I have already written to you to inform you t..."
Garry M.
Great customer service.
Purchased item
SmartHeat - Heated Vest
"Great product. Only thing missing was instruc..."
Ken G.
no
Purchased item
CloudComfort Pro
"The bike seat ordered for my grandson is grea..."
Mrs P.
Delivery very slow
Purchased item
SmartHeat - Heated Vest
"So far so good, but time is the test, have ha..."
Andrea M.
.
Purchased item
Winter Pro - Final Sale
"."
Clifford T.
No but thank you for a great product
Purchased item
SmartHeat - Heated Vest
"Very pleased with it and would recommend it t..."
Mel R.
.
Purchased item
Winter Max - Final Sale
"Warm cosey and comfortable."
Michael F.
see seat review
Purchased item
CloudComfort Pro
"Seems like a standard seat to me, not much di..."
Jean E.
A bit slow delivery
Purchased item
SmartHeat Power Bank (10,000mAh)
"Perfect for this cold weather. I wear under m..."
Lee A.
delivery was slower than I would have liked but followed the tracker and it was all on time
Purchased item
SmartHeat - Heated Vest
"I purchased this as a gift for my husband he..."
Janet M.
No problems at all
Purchased item
SmartHeat Power Bank (10,000mAh)
"Really nice looking and wnarm to wear, it hea..."
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