Paul A.
Keep up the good product and service
Purchased item
Winter Max - Final Sale
"Great quality not yet tried them in adverse w..."
OutdoorHeld UK store reviewsSee product reviews
Andrzej L.
Nothing to add,just perfect!
Purchased item
Winter Max - Final Sale
"The best shoes for japan walking and more.Per..."
Vikki M.
Don't bother buying from this company!
Purchased item
SmartHeat - Heated Vest
"Took too long to get here. And it turned out..."
Sadie T.
The shoes were all that you promised they would be
Purchased item
Winter Pro - Waterproof Barefoot Shoes
"They are so comfortable and being elderly and..."
David S.
Shopping was easy had to wait for delivery but it was black friday so I knew it wouldn't be quick.
Purchased item
SmartHeat - Heated Vest
"Love the style and size is spot on ,would rec..."
Daryl P.
Really simple ordering and fast delivery.
Purchased item
Winter Max - Waterproof Barefoot Shoes
"Super in all aspects. Comfortable warm and st..."
Francois C.
Took an age to be delivered and certainly wasn't worth the wait.
Purchased item
ThermoPro Gloves
"After reading the reviews I thought I was ont..."
Paul M.
Excellent
Purchased item
SmartHeat Power Bank (10,000mAh)
"Very good power pack"
Shelagh J.
didn't believe that the item was the wrong size and had to quote them their returns policy and have only just heard back and the want another photo.
Purchased item
SmartHeat Power Bank (10,000mAh)
"the item was supposed to be a men' large che..."
Jack G.
Poor customer service poor design. Wet feet after 1st wear
Purchased item
Winter Pro - Final Sale
"The first time I wore them they let in water..."
Louise G.
As previously
Purchased item
SmartHeat - Heated Vest
"Really disappointed in this order. I think th..."
Lynn M.
Terribly disappointed
Purchased item
SmartHeat - Heated Vest
"Seeing as wrong size sent, and I have returne..."
Sally P.
Not good, service for refund is abismal
Purchased item
SmartHeat - Heated Vest
"Your customer service is most unwilling to co..."
Kathleen A.
I already have, in the previous section.
Purchased item
SmartHeat - Heated Vest
"The item was not as shown, both on your websi..."
Gurdip P.
Poor communication and long delivery times. I had to chase my order. Don’t understand why courier had to hold my order for 7 days.
Purchased item
SmartHeat - Heated Vest
"It’s good but the sizing is not accurate. I r..."
Dave B.
Quick delivery and a very nice scarf
Purchased item
ThermoPro Scarf
"Very nice scarf definitely recommend buyin..."
Linda O.
Great service. Arrived quickly.
Purchased item
SmartHeat Power Bank (10,000mAh)
"Christmas gifts. I think they will love them..."
Cheryl M.
Do not take care of their customers to an acceptable level.
Purchased item
SmartHeat - Heated Vest
"Terrible sizing. Ordered in European size acc..."
Jancine P.
The shoes are fine - true to size, but the delivery timescales are appalling. Mine too several weeks to arrive & when told they were out of stock, they didn't think they'd get more for 6 months!
Purchased item
Winter Pro - Final Sale
"The shoes are fine - true to size, but the de..."
K B.
Ordering was straightforward but it did take quite a few days for the delivery
Purchased item
SmartHeat - Heated Vest
"I asked for Large and it is a snug fit despit..."
Deborah H.
Not good
Purchased item
SmartHeat - Heated Vest
"Disgraceful item arrived much smaller that si..."
Pamela R.
Items gloves and snood reasonable quality
Purchased item
Winter Pro - Waterproof Barefoot Shoes
"Shoes/boots definitely not waterproof very di..."
David P.
Thought you were UK based due to title. Would not have purchased it if I had known it was abroad.
Purchased item
SmartHeat - Heated Vest
"On the review email you just sent, it states..."
Christine P.
Delivery a bit too long
Purchased item
Fleece Leggings - with ThermoPro Technology
"Love these leggings. Got a pair last year and..."
Monica M.
Took too long to be delivered
Purchased item
ThermoPro Gloves
"Not as they look low quality"
Lia S.
Misleading marketing and terrible returns policy
Purchased item
Winter Pro - Waterproof Barefoot Shoes
"V disappointed in the returns policy to AUSTR..."
Sylvia J.
Seemed to take a while between ordering and receiving.
Purchased item
Winter Pro - Final Sale
"Boots very comfy."
Dennis B.
Very good
Purchased item
Winter Max - Final Sale
"They are very light to wear"
Anne M.
Boots were delivered on time and just as spec described.
Purchased item
Winter Pro - Final Sale
"Good design and comfortable fit. My boots wer..."
Rosalind O.
Difficult return.
Purchased item
Fleece Leggings - with ThermoPro Technology
"Terrible fit. Too wide at thigh level and too..."
Susan R.
Will it be buying from this company again..
Purchased item
SmartHeat - Heated Vest
"Ordered 2 of the heated gillets..one large la..."
Philippa M.
Impossible to return to UK. I shall never use this company again.
Purchased item
SmartHeat - Heated Vest
"Very disappointing. The medium was very snug...."
Maureen O.
Seemed to take a long time to get here but no problems with it.
Purchased item
Winter Pro - Waterproof Barefoot Shoes
"Didn’t need to size up, but I had bought inso..."
Anthony D.
Long time to deliver. No response from my request to exchange. Bad experience with this company.
Purchased item
SmartHeat - Heated Vest
"It took a long time to arrive. Then I found t..."
Douglas E.
easy to select and pay
Purchased item
CloudComfort Pro
"very comfortable"
Jane B.
Awful
Purchased item
Winter Pro - Final Sale
"Awful shoes - don't buy!
Very poor customer s..."
Mark D.
Good
Purchased item
Winter Max - Final Sale
"Are really comfortable and keep your feet war..."
Ted M.
Took a little longer than expected, but a busy time of year, you are excused!
Purchased item
Winter Pro - Final Sale
"Cozy, light weight & and waterproof… dry feet..."
Judith W.
Great, efficient company to do business with.
Purchased item
Winter Pro - Final Sale
"Shoes arrived promptly, and are well made and..."
Michael R.
Great customer service, prompt response to an email enquiry.
Purchased item
Winter Pro - Final Sale
"A very nice, comfortable and warm shoe."
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