Clive G.
Didn't like the product I bought but no complaints about the purchase process
Purchased item
CloudComfort Pro
"Sorry could not get on with the saddle. Comfy..."
OutdoorHeld UK store reviewsSee product reviews
David A.
Fine.
Purchased item
CloudComfort Pro
"Well made, looks a quality item and straightf..."
Marielle P.
All went to plan but it was a long wait with limited communication
Purchased item
CloudComfort Pro
"It is my second purchase for my second bike...."
Duncan P.
Terrible company - avoid at all costs.
Purchased item
CloudComfort Pro
"Terrible customer experience. Took three week..."
Kevin C.
Just awful
Purchased item
CloudComfort Pro
"Worst customer experience ever, very late del..."
Ulia S.
Appalling. The company isn’t UK-based, despite having a misleading name that suggests otherwise.
Purchased item
Expert Max - Healthy Barefoot Shoes
"Never again. This company isn’t based in the..."
Stuart W.
Very slow delivery (over 2 weeks). No updates. Received in damaged packaging. Would not recommend
Purchased item
CloudComfort Pro
"Really slow delivery, over 2 weeks in post. B..."
Karen L.
Took 2 long to arrive
Purchased item
CloudComfort Pro
"Took too long to arrive and therefore thought..."
Jonathan T.
Very slow and didn't update me on delays. Keep me informed then no problem
Purchased item
CloudComfort Pro
"Bought a new bike to go back to cycling afte..."
Arthur P.
perfect
Purchased item
CloudComfort Pro
"thank you"
Gill P.
Easy website to use and product arrived quickly and well packaged. My concern is the product could have been described better as it was actually plastic when I had wrongly assumed it would be metal so more durable.
Purchased item
CloudComfort Pro
"100% A1 for comfort as the seat is amazingly..."
James F.
Disappointed with the time taken for delivery
Purchased item
CloudComfort Pro
"Not as comfortable as advertised."
David M.
Fghd
Purchased item
CloudComfort Pro
"Works well"
Jolanda P.
Delivery took longer than expected. It arrived around 2 weeks after order was confirmed.
Purchased item
CloudComfort Pro
"The delivery took nearly 2 weeks, but the sad..."
Andrew A.
Great service loo
Purchased item
CloudComfort Pro
"Great saddle. Delivered as promised."
Ruth C.
Took ages to arrive and instructions for fitting in another language!
Purchased item
CloudComfort Pro
"Not as comfortable as I had hoped."
Grant A.
Took a very long time to deliver.
Purchased item
CloudComfort Pro
"Happy with the product but not happy to wait..."
Candy P.
Delivery was threee weeks do too late and no longer wanted. Be warned and leave weeks and weeks or buy from somewhere else!
Purchased item
CloudComfort Pro
"Delivery was three weeks!!!! So arrived late..."
Jen S.
You are so slow to respond to my return request.
Purchased item
CloudComfort Pro
"I want to return this item but you have not s..."
Mihai Lucian G.
Very bad
Purchased item
Prime 1.0 - Healthy Barefoot Shoes (Limited Edition)
"Im not recommended this shoes"
Carol G.
Order took a little while to arrive but delivery was fine and had not problem with order
Purchased item
Kids Pro - Healthy Kids Barefoot Shoes
"Bought for my daughter, they easy to get on a..."
Suzanne E.
Pretty difficult to return the saddle so had to take the 20% goodwill gesture
Purchased item
CloudComfort Pro
"Unfortunately despite being advertised as hav..."
Irene E.
Very good service efficient
Purchased item
CloudComfort Pro
"This is brilliant makes riding a lot more enj..."
Denise Y.
As per my review, I was disappointed to think I was buying from a European company only to have to wait 3 weeks for the product to arrive from China...
Purchased item
CloudComfort Pro
"I think this is a great saddle but I wasn't e..."
Sarah R.
Sock delivery was a little longer than expected.
Purchased item
Barefoot Socks Pro - For maximum Barefoot-Feeling
"The socks were a present and my son in law re..."
Deborah O.
Easy to order and came in the time frame it said it would.
Purchased item
CloudComfort Pro
"Would have struggled with the fitting of this..."
Paul H.
As stated on the previous page.
Purchased item
Prime 1.0 - Healthy Barefoot Shoes (Limited Edition)
"Shoes are of good quality. The thing I didn't..."
Graham A.
Delivery very poor,
Purchased item
CloudComfort Pro
"Product ok, service & delivery poor"
Cherry S.
Bad customer service
Purchased item
Expert Max - Healthy Barefoot Shoes
"They are the wrong size and when I asked for..."
Mark D.
Terrible
Purchased item
Expert Max - Healthy Barefoot Shoes
"It was pretty much the worst experience I’ve..."
Michael D.
Rubbis
Purchased item
CloudComfort Pro
"I ordered the item by mistake and they refuse..."
Mike S.
Almost a month for delivery. It was supposed to be a birthday gift but, in the end, was not.
If an item is not in stock it should always say so when purchasing. This did not.
Would not use this firm again.
Purchased item
CloudComfort Pro
"The product was OK but several weeks late for..."
Linda C.
Unable to return without great expense and shoes came all the way back to Scotland as the address you gave me was not valid. Hopeless system!
Purchased item
Winter Pro - Waterproof Barefoot Shoes
"Do not buy these shoes as you cannot return t..."
Alan M.
Order delivered quickly and correctly.
Purchased item
Prime 1.0 - Healthy Barefoot Shoes (Limited Edition)
"Good barefoot shoe for the summer."
Ben W.
Far too slow, and could have done with more updates.
Purchased item
CloudComfort Pro
"The product itself is very good BUT!! It took..."
Elizabeth A.
Poor customer service.
I had to wait 3wks for my order with no explanation from the company unless I kept e mailing!
Purchased item
CloudComfort Pro
"Very comfy saddle, I've managed 37 miles in o..."
Maureen A.
As above
Purchased item
OrthoFlex Insoles - Suitable for all models
"Happy with my purchase thank you.
I don’t wis..."
Elizabeth M.
Product disappointed
Purchased item
Invisible Barefoot Socks - White
"They slip off too easily and become uncomfort..."
Susan S.
I would have liked to be able to have a full refund as I wasn’t too happy with them but thank you for giving me a gesture.
Purchased item
Winter Pro - Waterproof Barefoot Shoes
"Not very happy with how they look but they ar..."
Neil M.
The whole buying experience was straightforward and without drama.
Purchased item
Expert Prime - Healthy Barefoot Shoes
"The team at OutdoorHeld UK are super helpful...."
OutdoorHeld UK store reviewsVisit store