Anne M.
Customer service team respond so quickly and are very helpful
Purchased item
Prime 1.0 - Healthy Barefoot Shoes (Limited Edition)
"So comfortable on my feet and customer servic..."
OutdoorHeld UK store reviewsSee product reviews
Susan L.
Easy xx
Purchased item
Sport Max - Healthy Barefoot Shoes
"Brilliant xx"
Russell C.
Utter rubbish service and delivery.
After first complaint I was told it was going to be late 10-12 days but didn’t arrive for 3 1/2 weeks.
When I asked for my money back they said no because it had already been sent.
By this time I had purchased another seat!
Stay away from this seller!!
Purchased item
CloudComfort Pro
"Utter rubbish service and delivery.
After f..."
Barbara L.
Excellent company, great support.
Purchased item
CloudComfort Pro
"I test rode the saddle for 4 hours and found..."
Yvonne W.
Everything went to plan
Purchased item
CloudComfort Pro
"I have been threatening to change my very unc..."
Noreen F.
Words couldnt discribe my nightmare dealing with a uncaring company
Purchased item
ThermoPro Scarf
"Wouldnt recomend this company to my worst en..."
Ruth B.
All very good although did take a long time to revive my order but it is tracked. Customer services assured me it would arrive and it did
Purchased item
OrthoFlex Fleece Insoles - Suitable for all models
"Very soft and very comfy I some not too thick..."
Peter E.
Good service
Purchased item
CloudComfort Pro
"Really comfortable and smart saddle."
Lorraine W.
The shopping experience was they refused to give a refund disliked the whole experience frankly they've robbed me
Purchased item
Prime 1.0 - Healthy Barefoot Shoes (Limited Edition)
"Plastic feeling shoes look cheap and frankly..."
Francis G.
As explained in the previous feedback - it has been a nightmare to get a decent answer / explanation for what went wrong. No admission of fault accepted by OutdoorHeld.
Purchased item
OrthoFlex Fleece Insoles - Suitable for all models
"My wife and I each purchased a pair of Barefo..."
Graham M.
Ordered and arrived on time and well packed
Purchased item
Toe Spreaders (Silicone) - suitable for all toes
"Great feel and made to last,really effective"
Elisabeth A.
Easy to order, slight delay in delivery but understandable as the items are coming from Europe. Contacts with customer service were responded to very quickly.
Purchased item
Expert Prime - Healthy Barefoot Shoes
"I ordered two pairs of shoes, one for myself..."
Janet G.
Lovely saddle, as described and timely delivery
Purchased item
CloudComfort Pro
"Lovely comfy saddle, I can cycle for miles wi..."
Susan A.
Delivery was very slow, but my purchase was worth waiting for.
Purchased item
CloudComfort Pro
"Highly recommend. Cycling has just become alo..."
Angela M.
Good but had to wait quite a while.
Purchased item
Winter Max - Waterproof Barefoot Shoes
"These shoes are warm and comfortable on my fe..."
Sharon A.
Never ending trouble with this company. They don’t like refunding. They have put me through so much stress. Had to escalate case to PayPal
Purchased item
ThermoPro Gloves
"Returned as not as described"
Susan R.
Very good and straightforward but long delivery time
Purchased item
Active Pro - Healthy Barefoot Shoes
"I love these shoes. They are great for this t..."
Ronald J.
Took to long to come.
Purchased item
Full Impregnation Service (100% Protection for Barefoot Shoes)
"Did not receive the impregnated liquid, it wa..."
Robin K.
Some delay in getting the order to me, but otherwise fine
Purchased item
Feel Pro - Healthy Barefoot Shoes
"Nice barefoot shoes for indoor exercise and s..."
Lorraine H.
Took much longer to arrive than I expected but well worth the wait
Purchased item
CloudComfort Pro
"Very comfortable seat and lovely quality."
Steven H.
I ordered these winter barefoot shoes and within a few weeks they arrived with no issues whatsoever
Purchased item
Winter Pro - Waterproof Barefoot Shoes
"These barefoot shoes are very comfortable to..."
M G.
Given that the product was imported to order, the service was not too bad, but there was no obvious indication from the website that this would be the case and therefore the delivery appeared slow. As the return was required to be directly to Austria, this was not cheap.
Purchased item
Winter Pro - Waterproof Barefoot Shoes
"They are too wide so my feet slip about in th..."
Lesley L.
Easy to order. Delivered ontime
Purchased item
Winter Max - Waterproof Barefoot Shoes
"I love these, have the shoes too.
Ugly but oh..."
Richard H.
Slow delivery
Purchased item
ThermoPro Scarf
"Delivery could be quicker"
Tom S.
Great service
Purchased item
OrthoFlex Insoles - Suitable for all models
"Great product"
Tina C.
Love all the styles plus no problem with ordering my size as I have small feet
Purchased item
Outdoor Kids - Healthy Kids Barefoot Shoes
"Fit perfectly lovely and comfortable"
Chris M.
Quick service
Purchased item
CloudComfort Pro
"Really comfortable!"
Maria M.
Really easy to order, staff really helpful
Purchased item
ThermoPro Gloves
"Comfy, good fit"
Jeff B.
Fabulous
Purchased item
CloudComfort Pro
"A very comfortable saddle far excels others ,..."
Gillian W.
It was easy, and delivery was quick
Purchased item
CloudComfort Pro
"I have ridden around 120 miles on this saddle..."
Suzanne D.
Untruthful company
Purchased item
ThermoPro Gloves
"Disingenuous company, importing goods to UK u..."
Susan E.
Quick to respond to my emails and resolved my problem.
Purchased item
Winter Pro - Waterproof Barefoot Shoes
"Shoes look good however have had to return..."
Barbara B.
Delivery was a bit slow but that could have been due to a number of reasons outwith your control.
Purchased item
Sport Pro - Healthy Barefoot Shoes
"I'd seen these shoes previously and they look..."
Melanie A.
Easy ordering and fast delivery.
Purchased item
Sneaker Barefoot Socks - White
"I love these! I always struggle to find socks..."
Christine Rose Gwendoline D.
Ordering was simple. Items took a while to arrive but in all seem an efficient service and company
Purchased item
Home Pro - Cozy Barefoot Slippers
"Nice feel to be hem and true true. Came a bi..."
Shan J.
The length of time before delivery was a worry.
Purchased item
CloudComfort Pro
"Had to wait a long time for delivery but the..."
Patrick B.
Rubbish.
Purchased item
Winter Pro - Waterproof Barefoot Shoes
"Rubbish. My order was doubled without my cons..."
James C.
Hassle free
Purchased item
ThermoPro Scarf
"Superb
Easy to fit
Fast delivery
Extra gift w..."
Alan H.
Good product but takes a long time for delivery
Purchased item
Winter Pro - Waterproof Barefoot Shoes
"Great comphy good fit"
Noelle F.
Awful! I had to wait weeks before I received my boots and I developed knee pain once I got them and started wearing them. All in all, a very negative and frustrating experience and I shall not reorder or recommend your company to anyone.
Purchased item
Winter Pro - Waterproof Barefoot Shoes
"Not only I had to wait for weeks before I rec..."
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