The Fitzroy Store review | Loox

The Fitzroy store reviewsSee product reviews

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Caitlin C.
Both times I was there it took a really long time to get anyone’s attention to help. The first visit I had I didn’t really mind because I was with a friend who was able to help instead. The second visit I felt like I was helping myself. I don’t mind that particularly but they tell you at the front desk that you need someone to help you.
Love Me Tender Capelet in Blush by Unreal Fur - RENTAL
Purchased item
Love Me Tender Capelet in Blush by Unreal Fur - RENTAL
"It was a beautiful piece. I didn’t wear it so..."
Lisa C.
So easy and great selection
Monroe Sequin Gown by HELSI - RENTAL
Purchased item
Monroe Sequin Gown by HELSI - RENTAL
"Great dress- was a touch long but nice stretc..."
Sophie G.
loved the experience! quick and easy!
Georgina Lace Midi Dress in Black by ML Monique Lhuillier - RENTAL
Purchased item
Georgina Lace Midi Dress in Black by ML Monique Lhuillier - RENTAL
"so many compliments!"
Julie U.
I wasn't sure on sizing and had a Facetime with a staff member. She was SO helpful. Shipping was quick and easy and returning was easy as well. Would absolutely rent again.
Drew Gown by Elle Zeitoune - RENTAL
Purchased item
Drew Gown by Elle Zeitoune - RENTAL
"I absolutely LOVED this dress. It was so comf..."
Melony M.
The team at Fitzroy is absolutely amazing.
Sangria Organza Gown by Theia Couture - RENTAL
Purchased item
Sangria Organza Gown by Theia Couture - RENTAL
"Beautiful dress - no stretch in chest so if y..."
Karen T.
Good experience, found a nice dress but hard to find dresses for petite frames/height.
Joelle Gown by Theia Couture - RENTAL
Purchased item
Joelle Gown by Theia Couture - RENTAL
"Very flattering and got so many compliments!..."
Erin B.
Loved it, so professional and easy! For sure using again!
Janelle Column Dress by Aidan Mattox - RENTAL
Purchased item
Janelle Column Dress by Aidan Mattox - RENTAL
"Loved it, such an easy experience and arrived..."
Angela M.
Very nice environment and great availability of dresses
Fontaine Green Velvet Gown by Elle Zeitoune - RENTAL
Purchased item
Fontaine Green Velvet Gown by Elle Zeitoune - RENTAL
"Beautiful dress! Beautiful colour and the bui..."
Sue S.
They make it so easy to rent and return
Opal One Shoulder Trumpet Ballgown by Mac Duggal - RENTAL
Purchased item
Opal One Shoulder Trumpet Ballgown by Mac Duggal - RENTAL
"This dress is glamorous, was great for a wedd..."
Kristin T.
Great experience as always! Fitzroy makes it so easy to feel amazing at any event.
Ruby Velvet Dress by Reformation - RENTAL
Purchased item
Ruby Velvet Dress by Reformation - RENTAL
"I wore this dress to a corporate Christmas pa..."
Lisa W.
I love the concept and the shipping etc was prompt.
Lea Maxi Dress by Elle Zeitoune - RENTAL
Purchased item
Lea Maxi Dress by Elle Zeitoune - RENTAL
"The dress smelled very dirty like possibly ci..."
Chelsea A.
The staff that helped me was super helpful and gave me some great suggestions.
Velaris Dress in Navy by Lexi - RENTAL
Purchased item
Velaris Dress in Navy by Lexi - RENTAL
"The staff helped me pick out this perfect dre..."
Tara Z.
So easy!
Rayna One Shoulder Draped Dress in Green by Theia Couture - RENTAL
Purchased item
Rayna One Shoulder Draped Dress in Green by Theia Couture - RENTAL
"The whole process was seamless. I will defini..."
Jennifer B.
10/10 customer service at Fitzroy! The dress selection was incredibly dreamy - I will be back again for my next event!
Rowan Midi Dress by Bariano - RENTAL
Purchased item
Rowan Midi Dress by Bariano - RENTAL
"I rented this dress for the Georgetown Hospit..."
Nichola M.
I always like renting dresses from Fitzroy - definitely worth going during the week if you can because the weekends get very busy.
Astra Dress by Lexi - RENTAL
Purchased item
Astra Dress by Lexi - RENTAL
"Loved this dress! Got so many compliments on..."
Kaila W.
Excellent
Skyfall Tiered Gown by ML Monique Lhuillier - RENTAL
Purchased item
Skyfall Tiered Gown by ML Monique Lhuillier - RENTAL
"Great business model. Customer service was gr..."
Lauren H.
Great experience!!
Amara One-Shoulder Gown in Sapphire Blue by Mac Duggal - RENTAL
Purchased item
Amara One-Shoulder Gown in Sapphire Blue by Mac Duggal - RENTAL
"Absolutely loved the dress. Fit perfectly. Ve..."
Cathy C.
Staff amazing !
Gracie Dress by Sau Lee - RENTAL
Purchased item
Gracie Dress by Sau Lee - RENTAL
"Beautiful dress - great delivery and drop off..."
Barbara M.
I LOVE the new place!! So much easier to find what could work for me. The lady helping me was great - only thing I'd recommend, if possible, is to put the dress names on the hangers so it's a little easier to tell if it's the same dress as on the web site. It was harder than I thought to differentiate some dresses, especially when you're looking for something black.
Rowan Midi Dress by Bariano - RENTAL
Purchased item
Rowan Midi Dress by Bariano - RENTAL
"Unfortunately, I don't have a picture of me t..."
Christine I.
Excellent customer service
Joelle Gown by Theia Couture - RENTAL
Purchased item
Joelle Gown by Theia Couture - RENTAL
"Was a lovely dress! The ribbing on the top wa..."
Sydney G.
Easy process, helpful staff.
Lennox Gown by Black Halo - RENTAL
Purchased item
Lennox Gown by Black Halo - RENTAL
"Not a great dress for a smaller bust."
Hania A.
Amazing place
Jenna Dress by Lexi - RENTAL
Purchased item
Jenna Dress by Lexi - RENTAL
"Loved this dress"
Sheryl K.
Staff was so helpful and kind. They made me feel like a VIP!
Bedoin Metallic Mini Dress by Bronx and Banco
Purchased item
Bedoin Metallic Mini Dress by Bronx and Banco
"Loved this dress! It is fun and so comfortabl..."
Colleen O.
Virtual fitting helped narrow down dress selection. Shipped emergency smaller size in time but still had to pay for double shipping.
Maison Fairy Floss Tulle Dress in Navy by Elle Zeitoune - RENTAL
Purchased item
Maison Fairy Floss Tulle Dress in Navy by Elle Zeitoune - RENTAL
"Definitely request the straps and size down i..."
Juliet E.
Very helpful and satisfied
Odette Cut Out Gown by Bariano - RENTAL
Purchased item
Odette Cut Out Gown by Bariano - RENTAL
"Awesome"
Cate C.
My only issue at all was that I wished there had been more dresses in my size (10/12) available for my time period! I waited too long! Everything else was really brilliant!
Monina Midi Dress in Black by ML Monique Lhuillier - RENTAL
Purchased item
Monina Midi Dress in Black by ML Monique Lhuillier - RENTAL
"Had a great experience -- Fitzroy was fantast..."
Kirsten D.
The online rental process is seamless. The customer service team is helpful and accommodating. Even though this rental didn’t work out I have rented 7 other beautiful dresses that did work out.
Josie Gown in Black by Elle Zeitoune - RENTAL
Purchased item
Josie Gown in Black by Elle Zeitoune - RENTAL
"What a gorgeous dress! Unfortunately it was j..."
Kathrin T.
Great experience with the team, very helpful...will for sure come back.
Hayworth Navy Mesh Gown by Bariano - RENTAL
Purchased item
Hayworth Navy Mesh Gown by Bariano - RENTAL
"The dress is a dream ...I wished I would be a..."
Ming S.
helpful and pleasant. Wished u guys had one here in vancouver
Cyrus Pleated Gown in Gold by Mac Duggal - RENTAL
Purchased item
Cyrus Pleated Gown in Gold by Mac Duggal - RENTAL
"Too heavy and way too long. I’m 5’6” after he..."
Chiyo M.
This is my third time and it never disappoints!
Vespa Gown in Magenta by Lexi - RENTAL
Purchased item
Vespa Gown in Magenta by Lexi - RENTAL
"It was really beautiful!! I felt like it was..."
Arynne B.
Great experience every time.
Zenith Gown in Emerald Green by Elle Zeitoune - RENTAL
Purchased item
Zenith Gown in Emerald Green by Elle Zeitoune - RENTAL
"Amazing dress!"
The Fitzroy store reviewsVisit store