Camile & Stone Store review | Loox

Camile & Stone store reviewsSee product reviews

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Kyle N.
Abysmal service. Product was dispatched damaged, so missing stones. Then the replacement arrived as the incorrect product (wrong size). So mucked around twice. Supposed to be getting a refund, but still have not seen that arrive. Obviously I won't be refunded for freight, so out of pocket, and still don't have what was ordered. Extremely poor service, and would not recommend to anyone!
Individual Gift Wrapping
Purchased item
Individual Gift Wrapping
"Start by ensuring the products are not damage..."
Isabelle J.
Expensive and poorly made
Transit Protection
Purchased item
Transit Protection
"Very poorly made, the gold loop to hold the p..."
Katie W.
I feel like I’m repeating myself every time I get a email from this company about my experiences I’ve submitted twice about the necklace I purchased and still receiving emails
Cuban Chain Toggle Necklace
Purchased item
Cuban Chain Toggle Necklace
"I’ve received another email about this neckla..."
Krystyn L.
Nope
Lavertine Tennis Chain Bracelet
Purchased item
Lavertine Tennis Chain Bracelet
"Item was not as I expected and when I enquire..."
Kelly H.
Waited patiently for the goods to arrive, followed the post intructions as provided (ordered for XMAS). Had to contact C&S twice to be told that the item had sold out and the delivery would not arrive until the new year. Was a bit disappointing BUT the necklace is gorg!
Transit Protection
Purchased item
Transit Protection
"BF and I love our necklaces! Thanks :)"
Yvonne V.
Thanks
Basic Sapphire Huggie Hoop Earrings
Purchased item
Basic Sapphire Huggie Hoop Earrings
"Thanks"
Negreeta N.
No
Evil Eye Mother Of Pearl Bracelet
Purchased item
Evil Eye Mother Of Pearl Bracelet
"Stone fell out within 1 week of wearing it"
Sheree C.
I’m sure they are really lovely people. I just never heard back from them once I notified them of the missing crystal.
Single Marquise Sapphire Ear Cuff
Purchased item
Single Marquise Sapphire Ear Cuff
"I absolutely loved the ear cuff once it arriv..."
Anna S.
Enjoy wearing it
North Star Bangle Bracelet
Purchased item
North Star Bangle Bracelet
"Great bangle"
Pat H.
Part of my order was missing and after I reported it it was replaced quickly Thank you 😊
Teardrop Solitaire Hoop Earrings
Purchased item
Teardrop Solitaire Hoop Earrings
"Present for my 18 year old granddaughter. Sh..."
Radka S.
Easy and fast
Moonlight Hinged Bangle Bracelet
Purchased item
Moonlight Hinged Bangle Bracelet
"Just beautiful! I shower with it, swim in the..."
Ben E.
.
Individual Gift Wrapping
Purchased item
Individual Gift Wrapping
"Partner loved them"
Kerry H.
Good service.
Pearl Hoop Huggie Earrings
Purchased item
Pearl Hoop Huggie Earrings
"I love these earring i have wanted a pair for..."
Thomas K.
.
Transit Protection
Purchased item
Transit Protection
"."
Kristina H.
Very professional on time delivery with care love them
Double Pearl Gold Flake Stud Earrings
Purchased item
Double Pearl Gold Flake Stud Earrings
"Love them"
Carlie L.
I will never shop here again due to the customer service and also being sent products that I can’t use with no real rectification
Sunny Pendant
Purchased item
Sunny Pendant
"It didn’t fit on the necklace supplied and te..."
Nicole S.
.
Clover Sapphire Stud Earrings
Purchased item
Clover Sapphire Stud Earrings
"Beautiful earrings, they have tarnished in a..."
Karen L.
No
Gaia Sapphire Huggie Hoop Earrings
Purchased item
Gaia Sapphire Huggie Hoop Earrings
"Customer service excellent"
Michelle O.
Read the emails
North Star Bangle Bracelet
Purchased item
North Star Bangle Bracelet
"To be completely honest if you checked your e..."
Sarah R.
No
Luna Emerald Zirconia Huggie Earrings
Purchased item
Luna Emerald Zirconia Huggie Earrings
"Beautiful piece!"
Lisa D.
Awesome service
Cuban Marquise Eye Chain Necklace
Purchased item
Cuban Marquise Eye Chain Necklace
"Awesome items and awesome pricing!!!"
Tracey T.
Order was processed efficiently and delivered in a timely manner. The items were exactly as advertised.
Transit Protection
Purchased item
Transit Protection
"My granddaughters love their necklaces."
Marianne T.
Quick service
Oval Dome Huggie Earrings
Purchased item
Oval Dome Huggie Earrings
"Beautiful gift for my daughter - who loved th..."
Kyle H.
Great.
Classic Figaro Chain Bracelet
Purchased item
Classic Figaro Chain Bracelet
"Bought this for my girlfriend for Christmas...."
Natalie H.
Delivery time was poor, I wouldn’t shop with them again.
North Star Black Sapphire Barbell Stud Cartilage Earrings
Purchased item
North Star Black Sapphire Barbell Stud Cartilage Earrings
"The earrings were well priced and lovely, the..."
Connie Z.
Perfect delivery time, lovely piece of jewellery
The Original Initial Letter Solid Heart Necklace
Purchased item
The Original Initial Letter Solid Heart Necklace
"Elegant piece of jewellery 😊"
Jodie C.
Gorgeous pieces
Double Satellite Chain Anklet
Purchased item
Double Satellite Chain Anklet
"Lovely item. Great to be able to choose betwe..."
Alisson V.
Good
Emerald Zirconia Huggie Earrings
Purchased item
Emerald Zirconia Huggie Earrings
"All good!"
Erin J.
Arrived quickly
Round Halo Moissanite Hoop Huggie Earrings 0.5 Carat
Purchased item
Round Halo Moissanite Hoop Huggie Earrings 0.5 Carat
"Bright and elegant earrings"
Lisa N.
Broken on arrival so bad
Cuban Chain Toggle Necklace
Purchased item
Cuban Chain Toggle Necklace
"Broken on arrival. Had to super glue clasp. E..."
Sav S.
No
Clover Sapphire Stud Earrings
Purchased item
Clover Sapphire Stud Earrings
"Amazing!!!"
Mary P.
Love my earrings! I have sensitive ears and they don’t irritate them at all. The bar seems pretty strong so far (I’ve had problems with other earrings from elsewhere bending) and they haven’t tarnished. I’ve been wearing them for a month with no problems. If I could fault anything, there’s just a little too much advertising via email and text.
Transit Protection
Purchased item
Transit Protection
"Love my earrings! I have sensitive ears and t..."
Tash H.
Great
Transit Protection
Purchased item
Transit Protection
"Love the products"
Dana H.
Quality concerns.
Emerald Baguette Station Necklace
Purchased item
Emerald Baguette Station Necklace
"Unfortunately it broke within a few weeks. Wo..."
Tamryn M.
Very easy and super quick to arrive.
Spark Sapphire Hoop Earrings
Purchased item
Spark Sapphire Hoop Earrings
"Love them. I don’t take them off!"
Nicola C.
No
North Star Oval Photo Locket Necklace
Purchased item
North Star Oval Photo Locket Necklace
"Very pretty locket, purchased for my daughter..."
Glen E.
Prompt service and delivery
Transit Protection
Purchased item
Transit Protection
"My wife loves her earrings. Comfy fit and loo..."
Melissa B.
Great service
Transit Protection
Purchased item
Transit Protection
"My daughter loves her jewellery"
Rachel A.
I also tried to return a ring and the whole process was very frustrating. I needed to do a direct exchange for the same ring in a different size. I ended up having dozens of conversations back and forth to try and get the situation resolved and in the end asked to escalate to someone with more authority. I had to send back the first ring at my own cost but ended up with 2 more rings that weren’t correct before I received the correct one. The company did allow me to keep the incorrect rings.
Clover Zirconia Hinged Bangle Bracelet
Purchased item
Clover Zirconia Hinged Bangle Bracelet
"Purchased this for a special birthday present..."
Palma Sofie F.
Love it
Medallion Engraved Initial Letter Necklace
Purchased item
Medallion Engraved Initial Letter Necklace
"Love it"
Camile & Stone store reviewsVisit store