Thank you so much for the personal and professional customer service!
Purchased item
Rare Gray Himalayan Salt Lamp
"Thank you so much for ensuring my lamp got he..."
George B.
Great
Purchased item
Rain Drop Himalayan Salt Lamp
"My daughter in law loves the lamp. And you gu..."
Holley J.
Because it was at Christmas time and the orders were delayed. They made sure I got it by Christmas. It was a very good experience overall.
Purchased item
Original Himalayan Salt Lamp
"I got this lamp as a Christmas present for my..."
Shawn L.
Would order here again!
Purchased item
Original Himalayan Salt Lamp (Medium)
"My wife is very in tune with energy levels. I..."
Stacey U.
Thank you!
Purchased item
Himalayan Pink Salt Foot Dome - For Detoxing
"Great service. Despite the holiday crunch, i..."
Terry G.
They do take care of their customers when there's a problem.
Purchased item
Original Himalayan Salt Lamp (Large)
"I gave it as a present to my daughter she sai..."
Erica L.
Great experience
Purchased item
Freedom Tower Himalayan Salt Lamp
"Gorgeous, better than I expected:)"
Deborah G.
They need to be transparent and keep their website updated if items are out of stock when ordering. They also need to ask if you're ok with a substitution if something is on backorder before shipping it out automatically.
Purchased item
[ORIGINAL] Replacement Wooden Base For All Salt Lamps
"I ordered 2 wooden bases in September 2025, a..."
Ashley B.
No
Purchased item
Original Himalayan Salt Lamp (Medium)
"Great quality! Does take some time to ship, b..."
Susan S.
Thought i purchased early enoughf for a Christmas gift but you made me worry when you sent an email telling me you had too many orders to process and if my gift was for Christmas. Then 1 was delivered instead of 2. The second arrived in time after I sent an email telling you I only received 1.
Purchased item
Fire Bowl Himalayan Salt Lamp
"After some initial worry, you guys got it tog..."
Thomas Michael P.
Just my appreciation.
Purchased item
Pyramid Himalayan Salt Lamp
"Everything went smoothly. I love it and plan..."
Betty T.
My lamp was extremely well packaged and delivered promptly.
Purchased item
Purrfect Cat Himalayan Salt Lamp
"I love salt lamps, I now own four. I am a lit..."
Khadijah Y.
Quite satisfied with product and CS.
Purchased item
Original Himalayan Salt Lamp
"Quite satisfied with product and CS."
Lucia I.
Took awhile to get the product
Purchased item
[ORIGINAL] Replacement Dimmer Cord/Wire For All Salt Lamps
"Replacement cord works fine"
Christine E.
Great customer service
Purchased item
Replacement Bulb for Himalayan Salt Lamps (15 Watt)
"Great customer service: When my order of bulb..."
Clea B.
Shipping took a long time, when I emailed it was for Christmas it came 2 days later
Purchased item
Original Himalayan Salt Lamp
"Searching for authentic Himalayan salt lamps..."
Jamie H.
Thank you!!
Purchased item
Original Himalayan Salt Lamp
"The perfect light! Love the healing benefits,..."
Mary F.
No thank you
Purchased item
Marble Base For Himalayan Salt Lamps (Fits All Sizes)
"Is lovely"
Hayden T.
Highly recommend!
Purchased item
Marble Base For Himalayan Salt Lamps (Fits All Sizes)
"It is a perfect salt lamp and sits great on m..."
Janel B.
No
Purchased item
Replacement Bulb for Himalayan Salt Lamps (15 Watt)
"Got salt lamp through you originally."
Michael C.
👍🏻
Purchased item
Original Himalayan Salt Lamp
"👍🏻"
Eagle E.
Very disappointed!
Purchased item
Rare Gray Himalayan Salt Lamp
"Not as bright as I thought it would be, too d..."
Max S.
Amazing!!
Purchased item
Original Himalayan Salt Lamp (Medium)
"Beautiful!!"
Lynda M.
No
Purchased item
Original Himalayan Salt Lamp
"Love the lamps I have recently purchased from..."
Kathy S.
When I encountered a shipping issue customer service was excellent and fixed everything.
Purchased item
Rain Drop Himalayan Salt Lamp
"I have the tear drop shape lamp and it is per..."
Cathi C.
No
Purchased item
Gift Wrapping
"Received what I ordered and my daughter loves..."
Elaine B.
‼️
Purchased item
Replacement Bulb for Himalayan Salt Lamps (15 Watt)
"Glad to get the right items. Lamp looks nice!"
Antonio B.
Great
Purchased item
Raw Himalayan Gourmet Pink Crystal Salt - Fine Grain (2 LB)
"Great"
Lana B.
Slow delivery
Purchased item
Original Himalayan Salt Lamp (XL)
"You, guys are slow to deliver, however your p..."
Karen O.
Okay. Took awhile to get. But got it before Xmas
Purchased item
Original Himalayan Salt Lamp (Large)
"My daughter wanted the lamp for her birthday...."
Michaela 1.
At the end of they day you went above and beyond, I appreciate you!
Purchased item
Basket Salt Lamp With Salt Chunks
"I purchased this basked for my therapy office..."
Jacqueline C.
Website states up to 12 business days for delivery. Never communicated the delayed shipping info. I had to reach out and finally, it was sent. It was like my order got overlooked. Took about 35-40 business days to receive my order.
Purchased item
Raw Himalayan Gourmet Pink Crystal Salt - Coarse Grain (2 LB)
"The order took almost 2 months to receive. I..."
Jessie D.
WORST CUSTOMER SERVICE!!! I purchased this item as a gift and thankfully with plenty of time to spare. The 6-12 business days for delivery took almost a month. I had to consistently reach out to the company emailing numerous times and leaving a voicemail for the needle to move in fulfilling this order.
Purchased item
Himalayan Rock Salt Block Cooking Plate/slab Set
"WORST CUSTOMER SERVICE!!! I purchased this it..."
Fecedio D.
Your product did not arrive as stated in your post.
Purchased item
Raw Himalayan Gourmet Pink Crystal Salt - Coarse Grain (5 LB)
"I’m satisfied with your product."
Kimberly F.
Poor customer service.
Purchased item
Original Himalayan Salt Lamp
"I received the wrong lamp and am not getting..."
Shawn G.
I had to inquires about the where about of my order. I did not receive communication back but my lamp arrived a few days after my inquiry. Communication is key with customer service. Delays are ok as long it’s communicated proactively.