When I saw the ad in the AMAC magazine, I didn't even feel the need to see the ATTO in person. I simply phoned MovingLife. Tina answered the phone, explained everything clearly, and our ATTO was on the way. The online instruction guide led us through how to fold, unfold, and operate the ATTO. This scooter is so well-thought-out, convenient, and easy to handle. My husband is 92, and prior to having the ATTO, had to use his walker everywhere, and then could not walk very far. Now he is free!