Ashton W.
yeah Jake is a liar and needs to improve his standards
Purchased item
cloudy
"you can improve by actually responding by whe..."
Alt Customs store reviewsSee product reviews
Ian A.
Great communication
Purchased item
Blue Damascus Mousepad
"Very high quality and feels great!"
Kristen H.
Customer service has not been helpful in correcting the defective product I received.
Purchased item
piano
"The control key doesn’t work as it should and..."
אסלאן ח.
Customers service sucks
Purchased item
Overstock Full Keycap Set
"Do you know how long it took untill I receive..."
Adam F.
Worst business I’ve ever bought stuff from completely Ignore emails about products not working. Ignore emails when inquiring on order. Really unprofessional want my money back
Purchased item
Red Fade Damascus T60 Pro Keyboard
"Keyboard is junk sent multiple emails and you..."
Melissa K.
The customer service department is non existent. I will never order from them again, and will tell anyone who asks why.
Purchased item
Retro Cars Mat Mousepad
"The product itself is great, a large mousepad..."
Franziska T.
Ok
Purchased item
Red Fade Damascus T60 Pro Keyboard
"The Colour's are off and the keycaps don't lo..."
Gonzalo N.
Your time shipping it took a long time, if I didn't emailed you guys, you've never shipped it but well now it's here and it's home, i love it
Purchased item
Custom XXL Speedmat - Custom Design Ref: IUOOSF
"I LOVE IT, It looks incredible and very clear..."
Alex H.
Shipping timelines would be great. I ordered december 9th and didnt receive until later after Christmas
Purchased item
Retro Cars Mat Mousepad
"Great mouse pad, love the design! Although it..."
Laura V.
Never responded to emails
Purchased item
Sunrise Ombre Damascus Mousepad
"It was exactly what my nephew wanted."
Grace B.
refund me
Purchased item
Galaxy Damascus T60 Pro Keyboard
"refund me"
Joseph C.
Didn't know it takes a month or more to receive but otherwise happy
Purchased item
Cherry Blossom Mousepad
"Took a while to receive my order , but a mont..."
Marianna C.
I had to email like 3 times to finally get an answer
Purchased item
Teal Liquify Mousepad
"I ordered it Dec 6th it took to long to get h..."
Mendoza B.
Don’t order from this company
Purchased item
Galaxy Rift T60 Pro Keyboard
"Ordered my keyboard on October 16th paid the..."
Amy B.
I need to return the keyboard. No one has responded.
Purchased item
wave
"No one will respond to my emails from custome..."
Lucas M.
The website is awesome, and they put out a very good product.
Purchased item
T60 Keyboard - Custom Design Ref: DVO7WG
"I really like the keyboard. Very clean, the..."
Brian C.
Horrible.
Purchased item
T60 Keyboard - Custom Design Ref: 2CWL92U
"You don't answer emails, you only have one wa..."
Luke A.
No communication and item still not received almost 8 weeks later. No response to emails following up order.
Purchased item
cotton candy
"Ordered almost 8 weeks ago. Still not receive..."
Hugo C.
Nope
Purchased item
Marbled Oasis T60 Pro Keyboard
"You guys are terrible"
Katrina P.
N/a
Purchased item
Topo Hot Pink Mousepad
"Perfect for my son’s Christmas present ! He l..."
Justin C.
See previous.
Purchased item
Custom XXL Speedmat - Custom Design Ref: BE2IZH1
"I tried getting ahold of you guys every way I..."
Tom G.
Had to wait 3 months to recieve my order, keyboard is slop. Mouspads are okay but nothing special
Purchased item
Floral Candy T60 Pro Keyboard
"Very Cheap Keyboard, don't buy here. Probably..."
Kimberly M.
Easy, quick quality
Purchased item
Retro Cars Mat Mousepad
"Love it."
Joe W.
2 week leads time
Purchased item
Dreary Morning Mousepad
"2 week lead time"
Jacob G.
I dunno man.
Purchased item
Red Fade Damascus T60 Pro Keyboard
"It took a very long while for it to arrive to..."
Austin W.
It was easy to find designs I love, and purchasing was easy.
Purchased item
Retro Cars Mat Mousepad
"I love my new mouse pad. The design is fantas..."
Catherine M.
Kept me informed of a short delay and shipped to me in perfect condition!
Purchased item
Retro Cars Mat Mousepad
"I couldn’t be happier with this mousepad I or..."
Nathan M.
Trash quality
Purchased item
Custom XXL Speedmat - Custom Design Ref: AYA125H
"Came with black holes on it
Not fully made we..."
Mitch H.
See prior note. Worst online ordering experience I’ve ever had due to lack of follow-up from AltCustoms
Purchased item
Webslinger Ombre Damascus Mousepad
"The final product was as expected. The proce..."
Sunghwan C.
2 months late. No co.municarions.
Purchased item
Dark Inverted Blue Damascus
"Ordered for a birthday gift and it was delive..."
Jacob Z.
Took 5 weeks to create a shipping label and another full week to ship with no communication of a backorder. I also sent an email asking for an update that only received an automated response. Poor communication.
Purchased item
Milky Way Mousepad
"The mouse pad is great, love the quality and..."
Michael M.
Shipping is totally optimal
Purchased item
Custom XXL Speedmat - Custom Design Ref: 4BZYDP
"I dont have it bro, i like, cant send a photo"
Rhonda J.
A long wait for the product otherwise great!
Purchased item
Retro Cars Mat Mousepad
"This was a gift for my grandson and he loves..."
Michael I.
Great!
Purchased item
Custom XXL Speedmat - Custom Design Ref: XWWHAY
"Loved it!"
Amarie C.
Need more transparency or at least notice of the fulfillment time.
Purchased item
Purple Black Damascus Mousepad
"I ordered it on October 6th. Shipped on Novem..."
Raymundo V.
Can not reach anyone regarding an order. Customer support is nonexistent.
Purchased item
Custom XXL Speedmat - Custom Design Ref: TRQCUM
"I could have purchased this item from other c..."
Dalton S.
W
Purchased item
gamma
"Love these 60% layout keyboards but I bet yal..."
Austin H.
Took a little long but I have time. Looks great
Purchased item
Custom XXL Speedmat - Custom Design Ref: HJYCUO
"Took a little long but I have time looks grea..."
Martin V.
No updates and took forever
Purchased item
Custom XXL Speedmat - Custom Design Ref: 2ZMBDK
"Took way to long I thought I was never going..."
Lucas C.
Terrible customer service and shipping time and quality
Purchased item
Retro Cars Mat Mousepad
"Took more than 3 months to get to my house, m..."
Alt Customs store reviewsVisit store