Kevin L.
I wish I would have found this place sooner. Kind of a funny name though. Not sure what giraffes have to with pressure washing. Ah well.
Purchased item
Retractable Pressure Hose Reel-1/4in
"I had my doubts on how a high pressure hose w..."
Giraffe Tools US store reviewsSee product reviews
Alan H.
If you want to save time and effort and you use your pressure washer a lot then you can't have a better set up than this
Purchased item
Grandfalls Retractable Pressure Washer Essential
"This thing is the perfect setup for an off ro..."
Zander M.
Horrible return policy
Purchased item
Retractable Garden Hose Reel-5/8in-90ft
"Was not getting good pressure with this hose...."
Damontay G.
I had high hopes for the Giraffe hose reel, but the installation pieces were poorly made and caused issues during setup. When I contacted customer service for replacement parts, the experience was frustrating and unhelpful. A product like this really needs better-quality components and more responsive customer support.
Purchased item
Retractable Garden Hose Reel-1/2in-100ft
"I had high hopes for the Giraffe hose reel, b..."
Ken N.
No
Purchased item
Retractable Air Hose Reel-Alloy Steel Reel-3/8in 25ft-50ft
"Just got it installed. It appears to be very..."
John W.
No
Purchased item
Retractable Garden Hose Reel 62ft-155ft
"Love it. Easy to install just wish I’d bought..."
Andrew S.
Awful experience
Purchased item
GT Care (Giraffe Tools Care Plan)
"Worst customer service ever!!! The hose reel..."
Scott R.
Love it.
Purchased item
Retractable Garden Hose Reel-1/2in-100ft
"I bought this retractable hose because I had..."
Christopher V.
No
Purchased item
Retractable Vacuum Extension Hose Reel-1-1/4in-30ft
"Very nice"
Mike M.
So far all 4 of my products I purchased are working great. Hose real is on year 4 .
Purchased item
GT Care (Giraffe Tools Care Plan)
"Much better than extention cords."
Brandon S.
Good prices.
Purchased item
Retractable Pressure Hose Reel-1/4in
"Got the my new reel from yall! And on the fir..."
Ruben N.
No
Purchased item
Dream Garage - Ultimate Cleaning Set
"I ordered a presure washer and a vacuum i re..."
Stephen W.
Delivery was OK. I have not used the hose and reel.
Purchased item
Garden Hose Nozzle
"This spray nozzle is cheap plastic. Made in C..."
Darren S.
You need much better customer service, it’s too difficult to get ahold of someone to help
Purchased item
Bracket for Vacuum
"I would love to say the part I ordered is wor..."
Ryan H.
Fuck them
Purchased item
Pressure Washer Ultra-Soft Hose for Replacement - 100ft
"What a piece of crap they sell. It’s 2 years..."
Austin D.
Not happy with how customer service has treated me
Purchased item
Retractable Garden Hose Reel-1/2in-100ft
"My order was sent to the wrong address and cu..."
Kevin V.
No
Purchased item
Retractable Garden Hose Reel 62ft-155ft
"I was able to mount it with no trouble. The h..."
Joe P.
No
Purchased item
Grandfalls Retractable Pressure Washer Essential
"Love it!"
Dan H.
Ordered a wall mount vacuum Dec. 29 and it has not been delivered yet.
Purchased item
Retractable Car Tire Inflator
"Needs a longer power cord"
Ted Z.
Bad customer service
Purchased item
Grandfalls Retractable Pressure Washer Pro
"The hose real will not retract and submitted..."
Ron L.
Why is service so slow when ordered said
Would ship in. 2-3 days been over a month recieved nothing but filter which is useless to me without vacuum
Purchased item
HEPA Filter
"Do not know how filter works without vacuum o..."
David W L.
representative handled bad news politely.
Purchased item
Retractable Car Tire Inflator
"longer plug cord to 12v source.
size to big..."
Bradley C.
Reread last message.
Purchased item
Grandfalls Retractable Pressure Washer Plus - Light Silver Case
"Don’t link the wrong cover to the purchase of..."
Jonathan P.
No easy to work with
Purchased item
Garden Hose Reel Cart-4 Wheels-Heavy Duty
"Parts arrived bent out of shape. Overall poo..."
Nicholas H.
Terrible terrible vacuum
Purchased item
Grandstorm Retractable Vacuum Cleaner
"Just installed it on the wall last week. Has..."
Taylor K.
Got lost package taken care of
Purchased item
Grandfalls Retractable Pressure Washer Plus - Light Silver Case
"Works and looks great"
William J.
So far all the tools I bought ease of ordering payment and shipping haven’t hooked up the other two yet, but will let you know
Purchased item
Grandfalls Retractable Pressure Washer G20
"Purchased the G20 because I’m moving and want..."
Keith G.
No
Purchased item
Metal Water Hose Splitter
"Works great. Easily installed and valves open..."
James D.
First item came, second item, no explanation for the delay
Purchased item
Retractable Extension Cord Reel-12/14/16 AWG
"Ordered two items. First one delivered in a..."
Josh O.
Na
Purchased item
Dream Garage — Master Cleaning System
"Just installed, having issues getting the hos..."
Valzencleber B.
Great vacuum!
Purchased item
GT Care (Giraffe Tools Care Plan)
"Great vacuum!
Very happy with the purchase!
I..."
Matthew R.
High quality stuff and easy to install
Purchased item
Metal Water Hose Splitter
"Easy to install and love the ease of use"
Steve H.
No
Purchased item
Dream Garden — Watering Upgrade Set
"They were a gift. Recipients said they looke..."
Fran M.
Great shipping /arrival updates and delivery
Purchased item
Retractable Car Tire Inflator
"We were in need of the four days after it arr..."
Paul G.
I know the company is most likely swamped but an update of when I can expect my order would be helpful
Purchased item
Grandfalls Retractable Pressure Washer Pro
"I can’t write a review for a product I haven’..."
Danny B.
I purchased hose reels and they were great. Was looking forward to the wall mounted vacuum.
Purchased item
Grandstorm Retractable Vacuum Cleaner
"Vacuum never showed up. I sent email asking f..."
Karen M.
This came here pretty quickly but I ordered one for my air compressor and I am still impatiently waiting!
Purchased item
Retractable Extension Cord Reel-12/14/16 AWG
"I don’t know how I ever got along with out th..."
Cierra S.
No complaints! Shipping was quick and on time.
Purchased item
Retractable Garden Hose Reel-1/2in-100ft
"Got this as a gift for my grandmother who lov..."
Melvin B.
Thank you for great shipping and customer service.
Purchased item
Grandstorm Retractable Vacuum Cleaner
"Now vacuuming my vehicle in the garage or dri..."
Geza R.
A great experience. Thank you.
Purchased item
Grandfalls Retractable Pressure Washer G20
"All good. Thank you!"
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