Joan D.
wonderful
Purchased item
Grandfalls Retractable Pressure Washer Pro
"love it"
Giraffe Tools US store reviewsSee product reviews
Linda D.
Ordered with ease and it came within a few days!
Purchased item
Retractable Garden Hose Reel-1/2in-100ft
"So happy to not have to roll up hoses anymore..."
Barbara V.
Very easy to order!
The company kept in touch with updates on delivering!
Purchased item
Grandstorm Retractable Vacuum Cleaner
"We bought this to replace the vacuum in our g..."
Chris T.
Quick shipping
Purchased item
Retractable Garden Hose Reel 62ft-155ft
"The installation was easy. Unfortunately, the..."
Ron B.
Customer service did great with my refund
Purchased item
Grandfalls Retractable Pressure Washer Plus
"Really like the pressure on demand."
Keith E.
Very easy.
Purchased item
Ground-Mounted Retractable Hose Reel 82ft-130ft
"Exactly what I was looking for. Works great."
Marty
Very good
Purchased item
Grandfalls Retractable Pressure Washer Essential
"You have pulled through with the warranties,..."
Thurman G.
This company is total scam! Do not buy from them!
Purchased item
Grandfalls Retractable Pressure Washer G20
"I ordered two G20 pressure washers, one was c..."
Troy M.
Easy to shop, greatly helpful on finding a product for my use case.
Purchased item
Hose Reel Cover
"Great product! Great customer service, don't..."
Malcom M.
I like that you don't have to look for anything they make it easy
Purchased item
Grandstorm Retractable Vacuum Cleaner
"The unit is very helpful and easy to install...."
Anthony L.
It's shopping online
Purchased item
HEPA Filter
"It's a filter it seems to work."
Jeff R.
8 weeks after I paid I’m still waiting for my Retractable Charging Station.
Purchased item
Gitryin Desktop Charging Station 12-in-1 (40W Combo)
"It’s been 8 weeks now since I paid for the Re..."
Ritchie A.
The hose reel arrived ahead of schedule.
Purchased item
Ground-Mounted Retractable Hose Reel 82ft-130ft
"I recently received and installed this hose r..."
Charles R.
Easy to find what I need
Purchased item
Lay Flat Water Hose 25ft-100ft
"Perfect hose length fits my entire yard and s..."
David D.
Has shopped Giraffe tools for years great company
Purchased item
Gitryin Desktop Charging Station 12-in-1
"Love how convenient and easy it is to use mos..."
Timothy W.
Simple order and ship process
Purchased item
Grandstorm Retractable Vacuum Cleaner
"Product arrived pretty quickly and is very we..."
Lauren F.
I reached out to find out where my order was and when or if it was ever going to be delivered. I was told to be patient. Last tracking information indicated it was being returned without a delivery attempt.
Purchased item
Gitryin Desktop Charging Station 12-in-1 (40W Combo)
"I’d love to give this product a better rating..."
Mary B.
Terrible. Defective product. Company doesn't answer the telephone. When emailed, just open a ticket and never get back to you.
Purchased item
Garden Hose Reel Box-Heavy Duty
"The garden hose reel box arrived with a massi..."
Jamie K.
The 4 charger parts came in the wrong color - I ordered white and they came in black...and I waited almost 2 months for it so it's very disappointing.
Purchased item
Gitryin Desktop Charging Station 12-in-1 (40W Combo)
"The 4 charger parts came in the wrong color -..."
Russell P.
Online shopping was easy.
Purchased item
Wall Mounted Hose Reel-Stainless Steel-Heavy Duty
"High quality, well built hose reel."
Lonny S.
Customer service does not answer their phone
Purchased item
Wall Mounted Hose Reel-Stainless Steel-Heavy Duty
"The hole is real I bought was missing parts...."
Derek M.
It’s been 3 weeks and I’ve only received half of my order
Purchased item
Gitryin Retractable 40W Charger for 3C Devices
"Still haven’t received the item!"
Kyle S.
Waited forever and never got the product I ordered
Purchased item
Gitryin Desktop Charging Station 12-in-1 (40W Combo)
"I never received this charger after ordering..."
David S.
Fast delivery
Purchased item
Retractable Pressure Hose Reel-1/4in
"Looks like a great product"
Frank F.
It was a nightmare. The products are cheaply made, and I would not deal with this company again. They give you a phone number to call, but nobody ever answers. You have to leave a message and they might get back to you in a day or two in an email
Purchased item
Ground-Mounted Retractable Hose Reel 82ft-130ft
"Ordered two of these retractable hose reels b..."
Florin P.
Quick delivery thank you
Purchased item
Retractable Garden Hose Reel-5/8 in-65ft
"I just hope this one will last more than 6 mo..."
David P.
Great customer service
Purchased item
Grandfalls Retractable Pressure Washer - All Models
"Great customer service, great product."
Jose G.
You sent me faulty products that do not work properly and also was expecting new items not used items.
Purchased item
Ohright Garden Hose Reel 75ft 5/8in - 115ft 1/2in - Heavy-duty Retractable Garden Hose
"The hose does not stop and hold I have to pul..."
Troy B.
Great communication! Product exactly like described . Absolutely a pleasure to use .
Purchased item
Retractable Garden Hose Reel 62ft-155ft
"I absolutely love this hose reel . I bought t..."
Russell S.
Ok
Purchased item
Ohright Garden Hose Reel 75ft 5/8in - 115ft 1/2in - Heavy-duty Retractable Garden Hose
"Easy to mount. Retracts just fine. Hose is n..."
Robb R.
Super
Purchased item
Grandfalls Retractable Pressure Washer Pro
"Awesome"
Jordan R.
Nobody responds to my requests. Terrible customer experience and I still don’t have my product.
Purchased item
Gitryin Desktop Charging Station 12-in-1 (40W Combo)
"I have never received this product. You say i..."
Richard D.
Pictures and write up made it easy to choose which hose was right for which place around my property. Once I ordered them, it was only a matter of 7-10 days and I had them both…way too easy!
Purchased item
Retractable Garden Hose Reel-5/8 in-65ft
"We bought not one but 2 retractable hoses. As..."
Nigel B.
Never received item
Purchased item
Gitryin Desktop Charging Station 12-in-1 (40W Combo)
"Never received anything"
David K.
still haven't received the product
Purchased item
Gitryin Desktop Charging Station 12-in-1 (40W Combo)
"still haven't received the product"
Ed F.
Great products fast shipping
Purchased item
Retractable Garden Hose Reel-5/8in-90ft
"Great hose reel for washing off the car pulls..."
Ciaran K.
Items do not arrive, tracking is useless
Purchased item
Gitryin Desktop Charging Station 12-in-1 (40W Combo)
"Has not arrived yet - tracking gives no usefu..."
Andrew R.
Not good tried returning product still waiting for them to allow me to return it it's been 2 weeks
Purchased item
Grandfalls Retractable Pressure Washer - All Models
"Not good I've reached out to return product f..."
Scott N.
the product never shipped....or if it did, it never arrived.
Purchased item
Gitryin Desktop Charging Station 12-in-1
"this item NEVER arrived so i really don't lik..."
Matthew M.
horrible communication
Purchased item
Gitryin Desktop Charging Station 12-in-1 (40W Combo)
"ordered it a month ago... still waiting on it..."
Giraffe Tools US store reviewsVisit store