Max A.
It was fine
Purchased item
Grandfalls Retractable Pressure Washer Pro
"I'm just really disappointed with the product..."
Giraffe Tools US store reviewsSee product reviews
Leonard N.
There site was easy to use even for an old guy who dosn't use computers alot. Shipped to me in a timely manner. No complaints
Purchased item
Wall Mounted Hose Reel-Stainless Steel-Heavy Duty
"Looks great easy to install feels durable wor..."
Matthew R.
I purchased, per your suggestion, a package deal buying 2 reels instead of the one I initially planned on buying and the 2nd one took about 3 weeks longer than the first one, which also seemed a bit long to ship.
Purchased item
Ground-Mounted Retractable Hose Reel 82ft-130ft
"I had a bit on an issue with mounting the bas..."
Jeffrey H.
Excellent!
Purchased item
Retractable Garden Hose Reel-1/2in-130ft
"Love it!"
Jeff B.
They said there would be a delay, but it came sooner than expected
Purchased item
Retractable Garden Hose Reel 62ft-155ft
"Seems to be built rather cheaply, the side pa..."
Damien H.
Not the best experience but it is very lightweight and easiest hose I have used.
Purchased item
Ground-Mounted Retractable Hose Reel 82ft-130ft
"Honestly from day 1 that I got i set it up an..."
Scott C.
Bad service
Purchased item
Retractable Extension Cord Reel-12AWG
"You customer service is unprofessional i didn..."
Cathy P.
Quick and easy ordering process. Product arrived quickly.
Purchased item
Retractable Garden Hose Reel-1/2in-100ft
"Excellent product! Easy to install."
Jason E.
Great company to deal with. Quick response to questions!
Purchased item
GT Care (Giraffe Tools Care Plan)
"It's sweet to have hanging on the wall and th..."
Scott R.
Easy and efficient!
Purchased item
Retractable Garden Hose Reel-1/2in-100ft
"Great invention. Installed and attached it t..."
Mark C.
Horrible customer service. They will not return emails nor will they answer the phone.
Purchased item
Retractable Garden Hose Reel 62ft-155ft
"Horrible customer service. I purchased 5 hos..."
Cindy P.
Took a bit until it was shipped but worth the wait!
Purchased item
Ground-Mounted Retractable Hose Reel 82ft-130ft
"Absolutely love the retractable hose!!"
Steven S.
Can’t get any help product showed up broken
Purchased item
Grandstorm Retractable Vacuum Cleaner
"Products showed up
Defective I called , I ema..."
Richard G.
Good job!
Purchased item
Wall Mounted Hose Reel-Stainless Steel-Heavy Duty
"Very well-built product. Shipped it a timely..."
Darren N.
Easy to navigate
Purchased item
Retractable Garden Hose Reel-5/8 in-65ft
"Easy to mount and works perfectly. The nozzle..."
Joan H.
You keep in touch when I needed to find out something
Purchased item
Retractable Garden Hose Reel-5/8 in-115ft
"It's working great."
Dustin W.
Easy and fast shipping
Purchased item
Grandstorm Retractable Vacuum Cleaner
"The unit is great and after a challenging ins..."
Brian R.
Easy website to get what you need
Purchased item
Gitryin Retractable Charger for 3C Devices [DIY]
"Works great!"
Charles C.
Very good thank you
Purchased item
5/8" Hybrid Short Garden Hose 3ft-5ft
"Great product came right away very satisfied"
Marvin P.
Awesome
Purchased item
Grandfalls Retractable Pressure Washer G20 Cover
"Awesome product!!! Highly recommend this!!!"
William P.
Nice company
Purchased item
Retractable Pressure Hose Reel-1/4in
"Great product"
Dean S.
The suction is not the best.
Purchased item
Grandstorm Retractable Vacuum Cleaner
"This does not have really good suction like I..."
Deborah R.
Product was backordered which I did not know originally. (Not sure if I did not see a message about this). I inquired via email regarding expected delivery and the time frame was spot on. Your support team got back to me in a reasonable time frame which I appreciate. From order to receiving it was about 3 weeks.
Purchased item
Ground-Mounted Retractable Hose Reel 82ft-130ft
"The box was damaged so I was worried about wh..."
Robert A.
The process is so easy.
Purchased item
Retractable Garden Hose Reel-5/8in-90ft
"The reel came fast and is just what I needed."
Joseph I.
Easy to shop and buy. Came on time, but customer service is lacking a bit.
Purchased item
Retractable Pressure Hose Reel-1/4in
"So this is a great pressure washer hose reel..."
Randall E.
fastest response and delivery with Giraffe Tools ever. Thanks for that.
Purchased item
Grandfalls Retractable Pressure Washer - All Models
"the second time I pulled the hose out it retr..."
Susie H.
!
Purchased item
Retractable Garden Hose Reel-1/2in-100ft
"Our initial attempt to order was a failure. W..."
David S.
Wish it was cheaper price
Purchased item
Hose Reel Cover
"Great fitting cover to protect from the Arizo..."
Sharon S.
Only got 1/2 the order
Purchased item
Gitryin Desktop Charging Station 12-in-1 Black
"I only got 2 of the 4 chargers. I emailed ser..."
Damon R.
I like the product but it doesn’t fit MySpace I’ve been trying to return it for over a week with no help from customer service. I understand there’s a $30 fee and I’m fine with that please help the hose has never been used. I will be contacting the BBB if I don’t get a response soon
Purchased item
Ground-Mounted Retractable Hose Reel 82ft-130ft
"I’m trying to return the item but customer se..."
Brett G.
The product failed
Purchased item
Retractable Extension Cord Reel-12/14/16 AWG
"1 month in and it stopped working. The reel..."
Jeffrey P.
I like the unit but it drips
Purchased item
Grandfalls Retractable Pressure Washer Essential
"My pressure washer drips from the inside out..."
Larry D.
.
Purchased item
Retractable Garden Hose Reel-1/2in-100ft
"I received the wrong metal bracket for my hos..."
Corey J.
Tremendous!!
Purchased item
Wall Mounted Hose Reel-Stainless Steel-Heavy Duty
"Very nice quality unit."
Douglas L.
Until I get a call from you guys, your customer service and products stink
Purchased item
Retractable Extension Cord Reel-12/14/16 AWG
"I give you a better review, but I bought a wa..."
Mark C.
I needed to rplace the wall anchors that came with it with toggle bolts. Much better!
Purchased item
Retractable Garden Hose Reel 62ft-155ft
"Great Product, but the wall anchors were not..."
Lisa F.
Easy peasy.
Purchased item
Ground-Mounted Retractable Hose Reel 82ft-130ft
"I love you hose reels. This is my 2nd one. I..."
Donnail D.
like the shopping experience.
Purchased item
Pressure Washer Surface Cleaner
"The nozzle scraped the ground as it spun arou..."
Matt W.
Very easy to deal with, shipping was quick.
Purchased item
Grandfalls Retractable Pressure Washer - All Models
"Been using it for a week and so far very plea..."
Louise M W.
I had some questions about the time of delivery; I called Customer Service at Giraffe tools, and they were very helpful, answered my questions and pleasant to deal with.
Purchased item
Ground-Mounted Retractable Hose Reel 82ft-130ft
"I love the retractable hose, no more struggli..."
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