Mark Y.
Easy to navigate
Purchased item
Grandstorm Retractable Vacuum Cleaner
"Vacuum was better than expected. Easy to hang..."
Giraffe Tools US store reviewsSee product reviews
Joseph S.
The retraction gear system is faulty.
Purchased item
Ground-Mounted Retractable Hose Reel 82ft-130ft
"The ground mount looks like it could be great..."
Robert G.
Easy to order. Shipped fast.
Purchased item
Ground-Mounted Retractable Hose Reel 82ft-130ft
"Seems well built. Was easy to mount in the gr..."
Brent B.
Fast shipment, easy to install great product highly recommend
Purchased item
Retractable Garden Hose Reel-1/2in-100ft
"Great product, highly recommend"
Julio C.
Very happy with the order process overall.
Purchased item
Retractable Garden Hose Reel-5/8in-90ft
"Got it installed over the weekend, my wife is..."
Donna H.
Easy
Purchased item
Retractable Garden Hose Reel 62ft-155ft
"It works great! Rolls up with no effort and i..."
Michael G.
After I received the product andf tried to use it I realized the stuff on the web site is crap.
Purchased item
Ground-Mounted Retractable Hose Reel 82ft-130ft
"I would like to return it, I was hoping for a..."
Jon B.
The unit arrived broken, and the customer service was fast to respond, but having to go through the process of making a video to show exactly what was wrong with the unit is kind of dumb in my opinion. That should be the job of customer service after they receive their broken unit returned to them. More and more companies seem to be relying on the customer to do the job of a customer service agent. Products that arrives broken or defective should be a no questions asked over-the-counter return
Purchased item
Retractable Garden Hose Reel-1/2 in-65ft
"Unit arrived broken. It wasn’t assembled corr..."
Courtney M.
Great!
Purchased item
Retractable Garden Hose Reel-5/8in-90ft
"This is my second giraffe hose, and I absolut..."
Christopher P.
Great shopping except for being sent the wrong item.
Purchased item
Bracket for Accessory
"I was sent the wrong item. I hope the replace..."
Mildred R.
Fast delivery
Purchased item
Ground-Mounted Retractable Hose Reel 82ft-130ft
"Worked great for 3 times , now hose won’t ret..."
Christopher J.
great and quick service overall.
Purchased item
Retractable Garden Hose Reel-5/8in-90ft
"I like but didn't realize I need a bigger pos..."
Don G.
đź‘Ť
Purchased item
GT Care (Giraffe Tools Care Plan)
"đź‘Ť"
Tamsin R.
Easy
Purchased item
Retractable Garden Hose Reel 62ft-155ft
"It’s exactly what we wanted"
Michael W.
All good
Purchased item
Retractable Garden Hose Reel-5/8in-90ft
"Mounted as it should. Works great!!"
Douglas L.
Excellent work and great new tool
Purchased item
GT Care (Giraffe Tools Care Plan)
"Love it
Thank you for putting this great tool..."
Kyle D.
Customer service unresponsive. Unwilling to help with return/exchange.
Purchased item
Grandstorm Retractable Vacuum Cleaner
"Customer service unresponsive. Not happy with..."
Frankie R.
Fast shipping and delivery
Purchased item
Grandfalls Retractable Pressure Washer Essential
"So i bought this power wash to replace the on..."
Dorothy B.
As I explained several times you shipped me the wrong hose. You sent the 1/2 inch but I payed for the 5/8 inch. Please replace with the 5/8 inch hose. Thank you!
Purchased item
Ground-Mounted Retractable Hose Reel 82ft-130ft
"I have tried several times to reach someone b..."
John Chris L.
Delivered as expected 👍🏼
Purchased item
Retractable Garden Hose Reel 62ft-155ft
"Love it !!! “No more hand reels “!! Should h..."
Peter N.
QUALITY GONE.
Purchased item
Retractable Garden Hose Reel 62ft-155ft
"MY THIRD PURCHASE. Out of the box the unit s..."
David S.
Ordering the pressure washer was not a difficult task, but after hooking it up and now it doesn’t work, it would be nice if service would get back to me
Purchased item
Grandfalls Retractable Pressure Washer Pro
"I just got my giraffe pressure washer all ins..."
Chaz E.
Great to customers
Purchased item
Grandfalls Retractable Pressure Washer Essential
"My other unit had an issue and they took care..."
Ray M.
Easy to order and shipped in a timely manner.
Purchased item
Wall Mounted Hose Reel-Stainless Steel-Heavy Duty
"I sincerely don't know how i've lived so long..."
Guy W.
Shopping Experience? I ordered it, It came in a timely fashion.
Purchased item
Wall Mounted Hose Reel-Stainless Steel-Heavy Duty
"I waited too long to buy this hose reel. I w..."
Xavier G.
The kit should come with the metal wall attachment
Purchased item
Retractable Garden Hose Reel-1/2in-100ft
"Excellent quality but I should have ordered t..."
Ryan S.
I’d be happy if the machine wasn’t junk
Purchased item
Grandfalls Retractable Pressure Washer Plus
"It says 2900 psi, but I have a cheap little 1..."
Michael J.
easy to navigate
Purchased item
Ground-Mounted Retractable Hose Reel 82ft-130ft
"so far so good"
Kevin T.
Leaking from inside unit
Purchased item
Retractable Garden Hose Reel-1/2in-100ft
"I just used it for the first time and the uni..."
Jean H.
Was very good
Purchased item
Grandfalls Retractable Pressure Washer - All Models
"Customer service was excellent!!!!!!"
Charles C.
Easy to purchase, great delivery
Purchased item
Grandfalls Retractable Pressure Washer Cover
"Fits perfect. easy to install"
Fermin U.
Was sent wrong item according to label on box.
Purchased item
Grandstorm Retractable Vacuum Cleaner
"I have not hung it up yet I ordered the one w..."
Sohail M.
N/a
Purchased item
Retractable Garden Hose Reel-1/2in-100ft
"Hose is narrow and therefore the water press..."
Bruce B.
Easy to find, secure to purchase. And rapid delivery.
Purchased item
Retractable Garden Hose Reel-1/2in-100ft
"I am a believer in easier. And, this product..."
Michael M.
No complaints. Fast shipping.
Purchased item
Grandstorm Retractable Vacuum Cleaner
"The vacuum came extremely well packaged. I th..."
Srinath B.
Delevered on time
Purchased item
Ground-Mounted Retractable Hose Reel 82ft-130ft
"Arrived in time, easy to assemble and works l..."
Eric C.
need a call back Eric 904-424-6009
Purchased item
Grandfalls Retractable Pressure Washer - All Models
"has very little pressure! maybe 1500 psi when..."
Phil W.
Easy to find what I wanted and shipping time was reasonable
Purchased item
Garden Hose Reel Cart-2 Wheels-Stainless Steel-Heavy Duty
"This thing is a quality beast! I’ve 200 feet..."
Jeffrey T.
Hard to order, even harder to track shipment.
Purchased item
Retractable Garden Hose Reel-1/2in-100ft
"It seems to work fine, except it doesn't pull..."
Phyllis V.
No problem
Purchased item
Ground-Mounted Retractable Hose Reel 82ft-130ft
"Just one question - in the winter when the te..."
Giraffe Tools US store reviewsVisit store