Bukola J.
Good experience
Purchased item
Natural Body Wash 3 Pack (Energize + Calm + Soothe)
"Used before and it remains amazing"
Ava Estell store reviewsSee product reviews
Sonia S.
Quick delivery
Purchased item
Natural Body Wash (Energize)
"Love love love this body wash"
Yasmin C.
I love it
Purchased item
Hair Growth Oil
"I had to hide my love of playing with hairsty..."
Rajuno D.
Bad
Purchased item
Magix Cream
"Incomplete order., you are team does not know..."
Dawn D.
I had not been able to access Ava for some months so was happy to be able to access it again but really not pleased to use this product again due to the affect on my skin
Purchased item
Foaming Face Cleanser
"I usually use this product but the last one t..."
Karen A.
Easy to navigate
Purchased item
Winter Body Cream (3 Pack)
"Love the scent texture and how my skin feels..."
Valerie P.
It was easy to order the products, and pay upfront for them, but it comes down resolution there seems to be no concern. I have sent multiple emails only to be given excuses.
Purchased item
Order Protect
"Horrible Customer Service, failure to deliver..."
Miss Belgin Y.
Great experience
Purchased item
Magix Cream
"I’ve had psoriasis for years and relied on st..."
Amiri A.
Having using these for many years now and they are great for my hair
Purchased item
Hydrating Mist (2 Pack)
"Great products"
Joanne M.
The package with my latest order has been tampered with and some item were missing, but Ava have sorted it and will be replacing the missing items, that was hassle free and quick, can't fault them, excellent service...
Purchased item
Winter Body Cream (3 Pack)
"It's the best and makes my skin soft and smel..."
Erika W.
It's been taking forever to even have my order shipped and I pay monthly
Purchased item
Order Protect
"Pointless"
Jennifer M.
Loved the product awful customer service and delivery time. Had happened to me multiple times
Purchased item
Order Protect
"Never got my order!!!.placed over a month ago..."
Christinah B.
Delayed shipping but fine
Purchased item
Complete Facial Care Set
"Amazing products"
Tracy M.
Been a month still haven’t gotten anything
Purchased item
Ava+ Membership
"It’s. Been a month still no package"
Elizabeth M.
I had a few hiccups with my orders, but for Ava Estell customer service and the lovely way the team dealt with my concerns, I would have cancelled or given it no stars. This company will go far because the products are fabulous and the staff behind it are so good.
Purchased item
Summer Body Cream
"This was a replacement order, customer servic..."
Anna A.
Easy and straightforward
Purchased item
Winter Body Cream (3 Pack)
"It’s kept my skin healthy and smooth. It’s li..."
Destiny J.
I have not received any of my orders. I also have a gift card credit remaining balance of $39 but when I’m checking out it shows there is nothing left. For such a great product the service is extremely disappointing.
Purchased item
Order Protect
"This order protect nonsense didn’t protect an..."
Mary Frema B.
It is easy to shop
Purchased item
Magix Cream (2 Pack)
"Your creams are really good for my skin"
Pam C.
Always a pleasure
Purchased item
Activating Body Scrub.
"Love all your products!"
Dannielle L.
Always a great experience
Purchased item
Summer Body Cream (3 Pack)
"Always a great experience shopping with Ava...."
Sandra P.
No issues
Purchased item
Night Cream
"Have no issues"
Destiny N.
Didn’t receive my order
Purchased item
Night Cream
"Didn’t receive it."
Erika H.
No complaints! Fab packaging and fab product
Purchased item
Order Protect
"Second time ordering the summer body cream. I..."
Temmy O.
It took long to arrive but is worth it because the product was much dearly to me
Purchased item
The Ultimate Body Care Set
"I’ll give it to my sister who has eczema and..."
Anneasha T.
Easy transaction great communication, I received my order with no issues.
Purchased item
Summer Body Cream
"Great for dry eczema prone skin. Leaves skin..."
Dawn M.
Great
Purchased item
Summer Body Cream
"Amazing!!!!!"
Lindy-ann B.
Does what it says on the tin!
Purchased item
Ava+ Membership
"The products are of consistent quality and I..."
Adebisi A.
I have not received my order for over a month
Purchased item
Winter Body Cream (3 Pack)
"It's been 1 months and 2 days, I still haven'..."
Michelle E.
My shopping experience was good .
Purchased item
Summer Body Cream (3 Pack)
"The cream is a good moisturiser for my kids s..."
Maria A.
My stuff delayed for almost three weeks which I dont like but overall products are great.
Purchased item
Ava+ Membership
"Loved the product."
Ishania H.
I am certain the products will be great, as long as they are reasonably undamaged and are successfully delivered. My primary recommendation to give, seeing that I don't have the products yet is that perhaps for new customers the company should suppress marketing emails for new sales and other products until a new acquisition customer has received a first order successfully. Also, if you know the order is delayed, send proactive notice to assure your customers they have not been forgotten.
Purchased item
Order Protect
"I have received no less than 6 emails about n..."
Jirah W.
Easy
Purchased item
Foaming Face Cleanser
"I really like this facial cleanser"
Anne-marie S.
Great delivery
Purchased item
Summer Body Cream (3 Pack)
"I love these creams and they last for ages to..."
Jessica D.
Love the Ava Estell products happy to have them back!
Purchased item
Order Protect
"Love the Ava Estell products, very happy to h..."
Deborah W.
The company addressed all of my concerns and answered all of my emails promptly.
Purchased item
Activating Face Scrub
"I love it, just received it yesterday."
Gail B.
items reasonably easy to order
Purchased item
Magix Cream
"all good"
Deborah C.
Website easy to navigate and details of products very helpful.
Purchased item
Order Protect
"Package arrived on time and delivered with ca..."
Shonda F.
Have not received product ordered weeks ago and I keep getting emails about reviewing the product
Purchased item
The Ultimate Body Care Set
"I ordered this product weeks ago - I still ha..."
Somaia B.
Very very bad customer service that didn’t respect my complaint.
Purchased item
Winter Body Cream
"They told me it’s buy one get one free but I..."
Cassandra J.
Lovely natural products!
Purchased item
Order Protect
"Amazing delivery-thank you!"
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