Ebony R.
I still haven't received my order
They haven't even shipped and its been well over a month. They don't know when it will ship and I really needed
Purchased item
Order Protect
"Order never received. The company has no idea..."
Ava Estell store reviewsSee product reviews
Annabella S.
Displeased and disappointed
Purchased item
Ava+ Membership
"You could improve by shipping my order i have..."
Liz T.
Not happy 😒
Purchased item
Ava+ Membership
"I was charged for membership that was not cle..."
Tamara H.
.
Purchased item
Activating Face Scrub
"Amazing staple in my skin care routine!"
Katherine C.
No good at all. I haven’t received the package and I have email twice. I have still not heard back to know what happened with my package.
Purchased item
Order Protect
"I have not received my package. I have sent 2..."
Takiyah R.
You took my money and did not send me what I ordered. REFUND MY MONEY NOW
Purchased item
Ava+ Membership
"Never received my products but ɣoυ sure took..."
Mary R.
There's nothing left to say. Send my order please
Purchased item
Ava+ Membership
"It am yet to receive my order from March. How..."
Nike A.
The order arrived on time. It was damaged during shipping. I was signed up for a subscription which I don't want or need. I have been paying for the subscription for 4 months without a product and was refunded only 1 month. I wanted to reorder the hair oil but was only offered body care bundles. Apart from the quick delivery time, I am not happy with the experience, although I like the products.
Purchased item
Order Protect
"The shower gel's cap was broken. Most of the..."
Yolanda U.
Lack of communication. No order. No tracking. Order placed a month ago. Would not order from this company.
Purchased item
Ava+ Membership
"It's been over a month. No tracking. No order..."
Helena J.
Excellent products with a terrible membership plan. I may as well have thrown my money in a sewer.
Purchased item
Ava+ Membership
"I haven't received an order I placed with mem..."
Lloyd C.
The web site is user friendly
Purchased item
Natural Body Wash 3 Pack (Energize + Calm + Soothe)
"I love the fragrance and feel of your product..."
Vivien H.
Rubbish
Purchased item
Ava+ Membership
"Rubbish"
Andrew D.
I want a refund for my order I never received it and I no longer want it
Purchased item
Ava+ Membership
"I never received my item and I cannot contact..."
Roxanne H.
It’s always stressful
Purchased item
Ava+ Membership
"I love the produvts. Hate the ordering and sh..."
Joanne S.
The item arrived on time and well packaged. Thank you Ava Estell...
Purchased item
Summer Body Cream
"Summer body cream is amaaaaaazing!! It leaves..."
Treasure W.
TERRIBLE COMPANY. GHOSTED ME AS SOON AS I REALIZED THEY ARE SCAMMING PEOPLE AND I ASKED FOR MY REFUND
Purchased item
Ava+ Membership
"AVA ESTELL TOOK MY MONEY AND I NEVER RECEIVED..."
Bindiya S.
Products are nice but lately things have not been the same as when it was a smaller business. No response, order hasn’t arrived yet and it’s been almost 5 months of me spending over $130! And charged for Ava+ each month without any benefits at this point.
Purchased item
Ava+ Membership
"I have reached out countless times. I had an..."
Christiana Lovia G.
I was worried because of the delay but they assured me and gave me updates from time to time till I got the product
Purchased item
The Ultimate Body Care Set
"It arrived on time and I am trying it to see..."
Gayle T.
Great communication and update emails on when my package will arrive.
Purchased item
Body Restore Combo
"The body wash feels so luxurious. I love the..."
Smita N.
Not received my order and no response from Ava Estell. I have sent multiple emails but no response.
Purchased item
Magix Cream (2 Pack)
"Please, can you respond to my email.
I feel c..."
Tonisha B.
Never received my order. It’s been over a month. No tracking number, info, nothing.
Purchased item
Order Protect
"Never received my order. It’s been over a mon..."
Odette H.
.
Purchased item
Complete Facial Care Set
"Has made a difference in 2 weeks, I had acne..."
Taurean T.
No order after 30 days of purchase.
Purchased item
Order Protect
"It's been over 30 days. No order received. Wi..."
Destiny C.
Awful experience please be careful they are not delivering products ignoring messages lying about processing refunds and I had to contact PayPal and show evidence that I was being ignored and did not receive the products from them
Purchased item
Order Protect
"Awful customer service it’s a shame cause the..."
Miss S.
The process has been arduous
Purchased item
Ava+ Membership
"The creams feel nice but do not work on clear..."
Devane R.
Amazing
Purchased item
Hair Growth Oil
"Amazing and smells like love in a bottle"
Caty C.
Order never arrived
Purchased item
Order Protect
"Order never arrived"
Casselia G.
Apart from the price near doubling since I started buying it the product is still great, easy to use website, delivery time ok, packaging nice and presentable
Purchased item
Ava+ Membership
"Love the night cream."
Amanjeet K.
The product quality fluctuates a lot and customer service is poor. After being a loyal consumer for 5 years, I am considering alternative products
Purchased item
Ava+ Membership
"Customer services have been terrible and stil..."
Lorna G.
Easy to navigate the website to find products
Purchased item
Natural Body Wash 3 Pack (Energize + Calm + Soothe)
"Very nice and light"
Anne-marie G.
Initially emailed. Received quick response. Purchased items. Very happy indeed with overall experience
Purchased item
Summer Body Cream
"Skin feels wonderful and fresh"
Trudy A.
Arrived on time
Purchased item
Order Protect
"I use it mostly in the evening and it keeps m..."
Farrah C.
Great
Purchased item
Summer Body Cream (3 Pack)
"Great cream. I now buy in batches."
Angela B.
Always packaged well and on time
Purchased item
Winter Body Cream
"I've been using these products for the past y..."
Terrence D.
I never received my Order #424141, and the company never replied to my emails.
Purchased item
Ava+ Membership
"Never received my Order #424141, and the comp..."
Roshandra E.
My order placed on 3/7/26 and it had not arrived. No customer service support at all. I’ve sent 4 emails
Purchased item
Order Protect
"My order never arrived. Absolutely no custome..."
Gayle D.
Questions I asked were answered and the overall experience from purchase to delivery was good
Purchased item
Ava+ Membership
"I started using Ava products around a month a..."
Debra J.
I placed an order on May 15th and I have not received my products and I'm unable to get an update on when I should expect the merchandise. I have sent several messages.
Purchased item
Ava+ Membership
"I cancelled my membership, because I am unhap..."
Crystal A.
This company is a scam
Purchased item
Ava+ Membership
"This company is a scam"
Razanna T.
I inquired about my package after taking a long time. They responded to me and told me that there were shipping delays. It’s now been three months. I never received my product. I never received a sorry I never received a refund. I have ordered products from this company in the past and had no issues. I’m appalled by their poor service. The fact that money was stolen from me and I will never buy their products again.
Purchased item
Order Protect
"I never got my product and no one ever respon..."
Ava Estell store reviewsVisit store