Jenna H.
Easy to order. Videos on setup are very easy to follow. Product is easy to use.
Purchased item
Pounce! Kit
"We have 8 cats raging in age from 3-8 years o..."
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Kaye S.
SwiftPaws backs their products and their support is top notch!
Purchased item
(Promo) Universal Remote
"I love my Swift Paws Chase and the remote mak..."
Willow H.
Very consistent communication about the sale with an idea of when things would be shipped out. Love how it was packaged
Purchased item
Original Kit (Battery Not Included)
"It’s fantastic when you have a high-energy do..."
Carol H.
Inquiry turned to an order very quickly! Loved the responsiveness of this company. Communication was top rate. THANK YOU SWIFT PAWS!!!
Purchased item
SwiftPaws Pro-Alpha Machine
"Prompt customer service! Pro Alpha is a beas..."
Pam L.
The outdoor setup is great, my dogs go crazy for it
Purchased item
Pounce! Kit
"We're having trouble getting the pulleys in p..."
David I.
Only negative was it took longer to ship than I would have liked.
Purchased item
CHASE! Kit
"Works well. We need to get the battery adapte..."
Rachel A.
The shopping experience itself was good. I wish the pieces stayed better because my cats do genuinely love it
Purchased item
Pounce! Pulley Pack
"My cats LOVE it, but the pieces don’t stay in..."
Nancy K.
-
Purchased item
Pop Up Tent 10x10
"-"
Jessica S.
If you’re on the fence about getting this system…just do it! It’s been the best investment towards my cats enrichment and health I have ever found!
Purchased item
Pounce! Pulley Pack
"My cats love this system and the extra toy pa..."
Lena B.
Fine, but no real follow up after purchase from customer service. We haven’t set it up yet or been able to use without the remote.
Purchased item
CHASE! Kit
"Because the remote was not available online w..."
Sarah F.
Love it
Purchased item
Stuffing-less Fuzzy Bone Toy
"Love it!!!"
Kendel M.
Great company to work with
Purchased item
Prepaid Return Label
"Perfect."
Travis M.
Swiftpaws customer service was awesome quick response. Helped me get back up and running with little down time.
Purchased item
Destructibles – The Ultimate Destruction Toy, Now Flirt Pole Compatible!
"My dogs love it"
Tristan A.
Ella helped me with my return and exchange and I could not be more grateful! The home plus is perfect and our dogs are so thrilled!!!
Purchased item
Original Kit (Battery Not Included)
"My dogs took OFF after this almost immediatel..."
Tyson Y.
Overpriced.
Purchased item
CHASE! Kit
"My rescue, Drifter, absolutely loves Swift Pa..."
Lori M.
Easy to shop, use a discount code and receive it.
Purchased item
Flirt Pole
"My 9 mo old chocolate lab puppy goes absolute..."
Susan G.
No complaints here!
Purchased item
Critter Pack
"This was a gift. My daughter had already orde..."
Matthew D.
My dog loves it which is all that matters, but I have to take off one star for the reasons I previously mentioned. I also feel like at its price, a controller should be included, as this would give me much less input delay and allow me to reverse the direction of the lure before my dog could catch it.
Purchased item
CHASE! Kit
"My dog loves it, which is great, and generall..."
Val N.
It took me time to decide which package would work the best for us. I needed a little more information on how the thing works. I didn't understand you can make it run fast or slow, going forward and backwards.
Purchased item
Plus Kit (Battery Not Included)
"We have six dogs, and each one is at a differ..."
Molly B.
Shipped quickly and easy to set up
Purchased item
Pounce! Kit
"This is the one toy that my cat consistently..."
Steff P.
Took longer than expected to come. Set up I ended up googling because it wasn’t specific to the chase.
Purchased item
CHASE! Kit
"The idea behind it is good. But it’s just not..."
William R.
Great communication and substitutions.
Purchased item
Shipping Protection
"Product is great. Due to frequent rains, we..."
Karon P.
They notified me of an out of stock extra and a replacement would be included instead…much appreciated.
Purchased item
Chase Bundle
"Dogs enjoy it but catch it, I think expandin..."
Joseph P.
Good
Purchased item
CHASE! Kit
"Wares the cur dog out"
Victoria S.
Long wait time and then the last email stated they would let me know when to expect. Then it showed up. No other email stating it had been shipped, etc.
Purchased item
CHASE! Kit
"I can not even get through one 2 minute play..."
Bridget P.
Easy to checkout and love the flirt pole.
Purchased item
Large Flower Pot Durable PUP-X Rubber eCup Treat Dispenser & Enrichment Toy
"Large size bit small for Akita puppy. Used f..."
Erin C.
The website needs to be much clearer about what is in stock and what isn't and the projected ship dates.
Purchased item
Home Plus Bundle
"The ordering and shipping schedule was a bit..."
Lisa L.
!
Purchased item
PRO Pulley Pack (Set of two)
"!"
Mariah R.
Team was responsive and helpful every step of the way from purchase to arrival!
Purchased item
Home Original Kit
"All the pups love it! Super easy to set up an..."
Alex I.
Great product. Tad expensive, but if it last a long time its a great investment
Purchased item
Stuffing-less Shark Toy
"Damp grass like dew, messes it up in the pull..."
Susan K.
Easy.. love the quiz to see, which unit is right for you.
Purchased item
Home Original Kit
"I was hoping all four of my dogs would play w..."
Felicia S.
Going to try to order a new battery and see if it works better
Purchased item
-CLOSEOUT- Home Original Battery
"Don't last long"
Lois R.
❤️❤️❤️
Purchased item
Large Battery Cover
"Tyvm!!!! Needed a battery cover. Talked to El..."
Gabriel V.
I ordered a kit on back order and it came right within the delivery window as anticipated.
Purchased item
*BACKORDER* Home Original Kit
"I have 2 dogs: 2 are firmly not athletic. My..."
Lee P.
Customer service was very helpful.
Purchased item
*BACKORDER* Home Original Kit
"Glitchy performance so I returned it."
Lena S.
I always have a great experience shopping and working with customer service.
Purchased item
Flirt Pole
"Our favorite flirt pole! So sturdy and our do..."
Emily M.
Our favorite enrichment toy! As a certified dog trainer, I recommend these kids to all of my clients, especially those with high energy, active dogs! It’s super easy to set up and use and take apart and helps my dog feel fulfilled!
Purchased item
SwiftPaws Home Plus (PROMO)
"Our favorite enrichment toy! As a certified d..."
Sandra E.
Worth the wait! This class is now as popular as my agility classes!
Purchased item
Stuffing-less Shark Toy
"My clients LOVE our new class! Thank you!!!"
Sachin A.
very good experience
Purchased item
Stuffing-less Shark Toy
"love the stuff"
Andrea B.
Costumer service is not were I wish it was! I live in the western part of the US and there is nobody to help in person when I have issues!!!
Purchased item
Stuffing-less Shark Toy
"Dog took right to it!"
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