Brando S.
Very poor experience
Purchased item
Custom Vinyl Records
"The quality of the vinyl jacket is extremely,..."
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Jaclyn T.
Very responsive!
Purchased item
Custom Vinyl Records
"We ordered this as a Christmas present for my..."
Regan C.
Site saved what I put in for tracks for days.
Purchased item
Custom Vinyl Records
"The sleeve is beautiful, the vinyl is one of..."
Sarah C.
Absolutely horrible. They said order now to receive by Christmas, and that's what I did. I ordered on Black Friday.
Their customer service was horrible, could never tell me when it would arrive.
Finally, they said it would be after Christmas.
So then, I had to contact them to change my address, as I would not be at the Christmas address, AND I had no gift for my husband, our first Christmas as husband and wife.
I didn't receive the product until NYE.
When I finally played it? The quality is HORRIBLE. It sounds so low, empty, and hallow. SO much money for this, and it sounds like crap. I played many of my other records to prove I wasn't crazy. The quality is TRASH. And the photos?? Blurry. These are high quality photos from my wedding photographer.
And, one of the songs doesn't play for a solid 30 seconds but there is a horrible scratchy noise.
What a waste of money and horrible gift.
Purchased item
Priority Processing !
"Absolutely horrible. They said order now to r..."
Brianna A.
wish their was better communication on shipping and making of the vinyl
Purchased item
Custom Vinyl Records
"Loved the vinyl and the quality of the vinyl..."
Anthony A.
Won’t order again
Purchased item
Custom Vinyl Records
"For the amount of money, I felt like I was le..."
Danielle F.
Horrible - don't do it. Worst experience in years.
Purchased item
Custom Vinyl Records
"Worst shopping experience in years. I paid fo..."
William E.
Item currently a month late and still not here.
Purchased item
Priority Processing !
"I ordered in November for a Christmas present..."
Chad E.
I love the vinyl!!!
Purchased item
Custom Vinyl Records
"I really love the vinyl. Great sound and exce..."
Sarah E.
processing and shipping took over a month, even when i paid for priority handling
Purchased item
Custom Vinyl Records
"processing and shipping took over a month"
Tyler V.
Product is very good. The album cover is great. The only disappointing part is how long it took to receive. 25 business days is too long. It was Christmas time. I will probably order again but not during a holiday season and see how long it takes.
Purchased item
Priority Processing !
"The product is very good. The album cover is..."
Trevor P.
Amazing quality. Definitely a worthwhile purchase
Purchased item
Custom Vinyl Records
"The record came out amazing. Cover looks grea..."
Jack B.
Great product, took a little while to arrive
Purchased item
Custom Vinyl Records
"Amazing quality, one of the best gifts I’ve e..."
Zinath Q.
Highly would not recommend, awful customer service and awful experience.
Purchased item
Custom Vinyl Records
"The Vinyl is horrible, super tiny and I paid..."
Grant B.
customer service is amazing
Purchased item
Custom Vinyl Records
"customer service was great, and the vinyl was..."
Maria G.
I’m honestly surprised I actually got the record at all. It took an entire month to get it even after I got priority processing. I had received an email saying that I should expect it from 2-6 business days but it took at least 4 weeks and I had to let my credit card company involved.
Purchased item
Custom Vinyl Records
"I paid extra for priority processing which di..."
Ella B.
Amazing job
Purchased item
Custom Vinyl Records
"I loved this company so much they did an amaz..."
Yoonje C.
unfortunate.
Purchased item
Custom Vinyl Records
"they put the wrong song on my vinyl when i wa..."
Claire S.
Damaged product, long wait time. Do no recommend
Purchased item
Custom Vinyl Records
"Without even having listened to the record, I..."
Greg F.
Easy and amazing. Great customer service
Purchased item
Custom Vinyl Records
"They worked with me to get the timing of the..."
Cassandra E.
Took a while to come it but satisfied
Purchased item
Custom Vinyl Records
"It was good but took a long time to come in"
Abigail C.
My record didn’t ship for over a month, despite the fact I paid for priority processing. However, it is good quality. Both the cover art and the sound are clear.
Purchased item
Priority Processing !
"Took over a month to ship and I paid for prio..."
Jacqueline B.
No one was able to give me an estimate for when it would arrive. I waited for over a month without having any idea how much longer I’d be waiting.
Purchased item
Custom Vinyl Records
"Took over a month to arrive. Not worth it. Ta..."
Halle L.
The team was so responsive and took great care of all my concerns. I am so appreciative.
Purchased item
Custom Vinyl Records
"My brother and I got this for our dad for Chr..."
Sydney D.
Very good with customer service!
Purchased item
Custom Vinyl Records
"Pictures on the cover turned out amazing! Son..."
Brenda V.
Never again. Will order from kunaki.com instead since that is where my order came from anyway.
Purchased item
Custom Vinyl Records
"Vinyl cover is very pixilated. Double the pri..."
Anson H.
Easy to follow layout but I do not feel it was worth using express shipping/processing since I received my item a month later than expected.
Purchased item
Custom Vinyl Records
"It took longer than expected to arrive, but I..."
Sean Patrick A.
Wrong song on one of the sides and went past the estimated priority processing time
Purchased item
Custom Vinyl Records
"the first side of the disk is missing one of..."
Superman M.
Easy to order. Hard to follow up with anyone.
Purchased item
Priority Processing !
"I paid for the express shipping but because o..."
Morgan S.
Fantastic!
Purchased item
Custom Vinyl Records
"My record turned out perfect at the customer..."
Andrew D.
You billed me for priority processing three times. Still took a month to receive the product. Never did get refunded the extra charges.
Purchased item
Custom Vinyl Records
"Your priority processing is not at all a prio..."
Jorge H.
I had questions during my shopping experience that I wish I could just call a customer rep to get help in submitting files for the process.
Purchased item
Custom Vinyl Records
"I ordered on Dec 4, with priority shipping ad..."
Rachel A.
Very good customer service. Overall amazing product
Purchased item
Priority Processing !
"I am very very pleased with my vinyl! I wish..."
E.
The pressure for express processing purchases for the item to still take 6 weeks for delivery was ridiculous.
Purchased item
Custom Vinyl Records
"After paying for the express processing, the..."
Joyce W.
They reached out immediately when they had questions about my pictures and the songs that I chose was very and very helpful with any questions I had customer service was top-notch
Purchased item
Custom Vinyl Records
"Brought this as a Christmas gift for my dad w..."
Katelyn H.
Paid for expedited … received it longer than typical shipping smh
Purchased item
Priority Processing !
"All the emails I sent got replies from bots...."
Natalie M.
good
Purchased item
Custom Vinyl Records
"it turned out beautifully my girlfriend loved..."
Aubrey H.
Great! They even sent me emails to double check that everything was perfect
Purchased item
Custom Vinyl Records
"Took a month to come in but makes sense becau..."
Gia F.
Vinyl looks exactly how I ordered it, haven’t tested it out on a record player yet so cannot attest to the quality but it looks great otherwise. I thought the priority processing was advertised a little falsely and customer service did respond to one of my many emails but did not receive very helpful information. Item arrived approx 34 business days after I ordered it so not really sure what I paid the extra priority processing fee for.
Purchased item
Custom Vinyl Records
"Vinyl looks exactly how I ordered it, haven’t..."
Jack D.
Easy to navigate
Purchased item
PrintYourVinyl Gift Card
"It was great"
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