Prompt response to pre-purchase email enquiry and prompt delivery once the order was placed.
Purchased item
Sony Xperia 5 IV 128GB Black Unlocked Refurbished Excellent
"Speedy delivery, phone was described as excel..."
Sophie C.
No customer service phone line, poor responses to queries and not happy with phone I’ve bought.
Purchased item
Apple iPhone 13 Mini Refurbished SIM Free
"Disappointing. This phone has very poor camer..."
Craig H.
mailed and received very quickly
Purchased item
Samsung Galaxy S24 5G Refurbished SIM Free
"Great price and even though it was C graded t..."
Nakita C.
Easy fast delivery
Purchased item
Apple iPhone XR Refurbished SIM Free
"Cosmetic condition is great, everything works..."
Carly S.
Easy fast service
Purchased item
Apple iPhone 13 Refurbished SIM Free
"Bought for my sons birthday no problems at al..."
Fraser H.
.
Purchased item
Google Pixel 8a (5G) 128GB Bay Unlocked Refurbished Pristine
"Excellent"
Sally P.
Perfect. Great prices, reliable descriptions, speedy delivery, sales as they should be!
Purchased item
Sony Xperia 1 IV 256GB Black Unlocked Refurbished Pristine
"I was looking for an upgrade for my xperia 1i..."
Abdul R.
Very good
Purchased item
Apple iPhone 11 Pro Refurbished SIM Free
"Arrived on time and excellent condition"
Tia S.
Perfect
Purchased item
Apple iPhone 8 Refurbished SIM Free
"Needed a burner phone and this done the job...."
Martin B.
Awful
Purchased item
Samsung Galaxy A54 Refurbished SIM Free
"Constant emails asking for compliments is ex..."
Kawila L.
Very easy
Purchased item
Apple iPhone 13 Refurbished SIM Free
"My daughter loves her iPhone 13 mini ,looks..."
Milenko W.
Very good webpage to find the right phone.
Purchased item
Samsung Galaxy S23 Ultra 5G Refurbished SIM Free
"Great quality and fast delivery."
Zhwan A.
Good
Purchased item
Apple iPhone XR 128GB Black Unlocked (No Face ID) Refurbished Pristine
"Fast delivery thank you"
Shahid I.
Nice online shop
Purchased item
Samsung Galaxy A33 Refurbished SIM Free
"It's good quality look like new"
Emma P.
Reviewing my invisible phone because I still haven’t received it, but Handtec are repeatedly emailing me asking for feedback so here we go:
I originally ordered a ‘Pristine’ condition iPhone and received one with dead pixels and a desaturated screen (aka poor quality replacement). Contacted customer service that same day who instructed me to return the damaged device for repair or replacement, which I did that afternoon.
After hearing nothing more for over a week I had to chase them up for an
Purchased item
Apple iPhone XS Refurbished SIM Free
"Reviewing my invisible phone because I still..."
Mohsin P.
A company you can't speak to on a phone is a company you should avoid for many many reasons
Purchased item
Apple iPhone 14 Refurbished SIM Free
"AVOID AT ALL COSTS, EVEN FOR FREE!!
Took me..."
Martin S.
Quick delivery, great value, easy transaction. Phone looks great and is as described. Not yet set up so cannot comment on the phone in use yet
Purchased item
Motorola Razr 50 Ultra Refurbished SIM Free
"Phone looks lovely, delivered quickly, great..."
Jennifer K.
Smooth transaction - no issues
Purchased item
Apple iPhone 14 Refurbished SIM Free
"Another smooth purchase.
No issues - fast del..."
Matthew W.
superb
Purchased item
Apple iPhone 14 Refurbished SIM Free
"great price for the phone
imaculate conditi..."
Ian C.
Simple and arrived in a few days of purchase
Purchased item
Samsung Galaxy S23 Ultra 5G Refurbished SIM Free
"Phone in pristine condition as described very..."
Gail H.
Great service
Purchased item
Apple iPhone 13 Pro Max Refurbished SIM Free
"Great phone for price."
Ray C.
Very straight forward purchase
Purchased item
Samsung Galaxy S22 5G Refurbished SIM Free
"The refurbished A22 Galaxy phone arrived on..."
Robin B.
Excellent experience!
Purchased item
Apple iPhone 8 Refurbished SIM Free
"The phone came quickly and is very good condi..."
Heather M.
prompt and item well packaged.
Purchased item
Samsung Galaxy S23 Plus (5G) Refurbished SIM Free
"Love the phone, easy to set up and transfer f..."
Clare E.
I have bought many refurbished phones as I have 3 teenagers and this has been the worst..
Purchased item
Apple iPhone 12 Refurbished SIM Free
"The case does not have the iPhone symbol on i..."
Teresa L.
Delivery took a little longer than stated but arrived in less than a week.
Purchased item
Motorola Razr 40 Ultra Refurbished SIM Free
"Loving the functionality and ease of use of m..."
Gordon W.
Easy, fairly priced and range of options
Purchased item
Samsung Galaxy Z Flip6 5G Refurbished SIM Free Unlocked
"Just what I wanted great condition, delivered..."
Ian K.
Easy
Purchased item
Apple iPhone 13 Refurbished SIM Free
"Arrived a planned and was in great condition..."
Jonathan D.
Great
Purchased item
Apple iPhone 11 Refurbished SIM Free Unlocked
"Fast and efficient delivery, the device was i..."
Karan B.
Decent
Purchased item
Samsung Galaxy Z Flip6 5G Refurbished SIM Free Unlocked
"Disappointed as the condition of phone wasn't..."
Amelie N.
fast and reliable delivery
Purchased item
Apple iPhone 12 Refurbished SIM Free
"very nice phone very good quality second hand..."
Murad A.
Great service amazing delivery timing
Purchased item
Apple iPhone 8 Plus Refurbished SIM Free
"It was everything it said great condition
V..."
Jody L.
Easy to use site. Honest pricing. Great value for second hand phones that look like new.
Purchased item
Apple iPhone SE 2022 3rd Gen Refurbished SIM Free
"Bought for Dad to replace his iPhone 5!! He l..."
Audrey A.
Excellent 👍
Purchased item
Apple iPhone 14 Pro Refurbished SIM Free
"Phone in very good condition. Great customer..."
John M.
Had to chase regarding delivery. Chat useless - just sit there. Phone always engaged.
Purchased item
Samsung Galaxy S23 5G Refurbished SIM Free
"Welcoming website, good choice of phones and..."
Bill L.
Easy to purchase, excellent service. Delivered as advised.
Purchased item
Apple iPhone SE 2022 3rd Gen Refurbished SIM Free
"Excellent service, really good price and exce..."
Cecilia M.
Great experience with Handtec – highly recommend!
I recently ordered a refurbished iPhone 7 Plus (SIM Free) from Handtec as a surprise gift for sister and I was honestly blown away. The phone arrived in excellent condition—looks and works like new! Delivery was super fast, and the whole process was smooth from start to finish.
It’s clear that Handtec takes quality and customer service seriously. I’m really happy with my purchase and will definitely consider them again in the future. Highly reco
Purchased item
Apple iPhone 7 Plus Refurbished SIM Free
"Surprise gift for my sister – absolutely thri..."
Gary S.
It was good - shipping was delayed as the delivery address was different to my billing address, so I had to provide ID, which is fine. The reason for dropping 1 star is that I had to chase them up to discover this issue and should have been informed (ideally) before checkout so I could have dealt with it, thereby preventing a delay in shipping.
Purchased item
Apple iPhone 12 Refurbished SIM Free
"The phone was pristine as described and with..."
Ben A.
Smooth
Purchased item
Motorola Edge 40 256GB Eclipse Black Unlocked Refurbished Excellent