Robert D.
Customer service is a 10/10. Very fast responses and super helpful. Will be a repeat customer for sure.
Purchased item
BlackBox Hides Small 6x6x4"
"Great Quality Item and well made!"
BlackBox Cages & Rack Systems store reviewsSee product reviews
Tanya M.
helped me with my order and quick to reply to question, friendly and professional
Purchased item
BlackBox Subterranean Hides Large 12x12x6"
"sturdy and adds a great hiding area under the..."
Denise V.
Great service!!!
Purchased item
Arcadia Deep Heat Projector
"Excellent customer service and quality produc..."
Fish H.
Easy to navigate site. Great products and a fair price. I recommend Black Box to everyone
Purchased item
BlackBox Hides Medium 9x9x4"
"Wonderfully crafted. My little noodle loves t..."
Catherine E Y.
Excellent customer service and quality reptile products. I would definitely purchase from them again.
Purchased item
BlackBox Cord Protector for Radiant Heat Panels
"Easy to install and covers the cord flush wit..."
Mari W.
Thumbs up for sure
Purchased item
BlackBox Subterranean Hides Medium 9x9x4"
"Really cool design, and my ball python enjoys..."
Egene W.
Understandable UI, and clear disclaimers
Purchased item
XT4 BIO24 (48Lx24Dx24H) - STACKABLE
"Perfect enclosure and a responsive team.
The..."
Vaentin G.
Love it
Purchased item
BlackBox Hides Large 12x12x6"
"Thank you"
Brandon R.
It’s good
Purchased item
BlackBox Hides Large 12x12x6"
"It’s good"
Michael N.
Awesome service
Purchased item
BlackBox Hides Medium 9x9x4"
"Awesome products Birdie loves his hides"
Jayce J.
Answered my emails
Purchased item
BlackBox LED with Dimmer Switch - KIT
"It works fine"
Sydney G.
It took longer than expected to arrive due to supplier issues, but I do love the enclosure. I appreciate that holes were pre-dilled for my heat/light sources. I just wish the door wasn't scratched. ( I meant to select 4 stars for the previous question)
Purchased item
XT4 BIO24 (48Lx24Dx24H) - STACKABLE
"My enclosure arrived with the door scratched..."
Brian W.
Happy with the experience
Purchased item
BlackBox LED with Dimmer Switch - KIT
"Shipping was quick and I'm happy with my orde..."
Kalee W.
Rigatoni is so happy! He finally has the room he needs and the enrichment he deserves!
Purchased item
Permanent Basking Shelf
"Rigatoni loves his new home so much!!! This p..."
Jonathan C.
Simple and easy to setup + get support
Purchased item
BlackBox Cord Protector for Radiant Heat Panels
"Easy assembly, great support, solid enclosure..."
Rachael C.
Website could use some UXD
Purchased item
XRV70-3 STACKABLE FAIL-SAFE RACK
".."
Tirta M.
Great Customer Service. I was kept in the loop through the entire process and the products are amazing.d
Purchased item
Permanent Basking Shelf
"The basking shelf fit perfectly and adds addi..."
John D.
Wonderful racks and cages!
Purchased item
BlackBox Rack Heat Zones
"Great!"
Markus F.
I had a great shopping experience with Black Box Cages! Their website clearly lists the shipping timelines, and they actually follow through on what they promise—unlike some other enclosure companies I’ve dealt with. The service was top-notch from start to finish.
I had some last-minute changes to my order, and their team was super accommodating. They handled everything quickly, re-cut the PVC, and still shipped it out within the stated time frame. Fast turnaround, great service—couldn’t ask for more!
Purchased item
XT4 BIO24 (48Lx24Dx24H) - STACKABLE
"I’m really impressed with Black Box Cages! Th..."
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