Carrie P.Verified
Great experience. Customer service was great.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"The fountain motor was missing a part. Custo..."
Bernini Fountains store reviewsSee product reviews
Laurie S.Verified
Somewhat disappointed as I purchased the fountain with HSN and it came missing a crucial part for the pump so I haven't been able to use it
Purchased item
Clear Plastic Tube (4 Pack) for Dancing Waters Fountain
"I haven't received the water tubing yet"
Rodney C.Verified
Awesome customer service had a small problem with the pump it was no problem forBernini customer service they had a new pump in the mail immediately received a new pump in the mail NO hassle
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"The pump works perfect the fountain is gorgeo..."
Sharon G.Verified
already did. service is great. product not so much
Purchased item
Expanding Metal Garden Hose with Grip Switch
"both nozzles leak, no way to stop trickle eve..."
William M.Verified
Ordered, delivered, easy peasy!
Purchased item
XL Metal Garden Hose®
"The flow rate is MUCH better than the one's f..."
Patsy S.Verified
Bought the hose and love it’s flexibility and how lightweight it is
Purchased item
Expanding Metal Garden Hose with Grip Switch
"My experience has been fantastic, I reached o..."
Doreen V.Verified
Customer service was great!
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"We loved our Bernini fountain. We needed to r..."
Kathy H.Verified
THE CUSTOMER REP. WAS VERY HELPFUL. KEEP HER. KATHY HOOKER
Purchased item
Fireman Style Nozzle, Plastic Black
"THANK YOU FOR SENDING THE NOZLE. YOU WERE VER..."
M B.Verified
Arrived ok but it’s useless. Battery with very little power when completely charged.
Purchased item
Lithium Ion Fountain Battery
"Bought a new battery because old ones don’t c..."
Maureen L.Verified
Customer service was excellent
Purchased item
Expanding Metal Garden Hose with Grip Switch
"I really like the hose as it’s easy to handle..."
Rosalind L.Verified
Thanks
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Thanks"
Jarod O.Verified
Responsive but I got bad info which caused me to purchase something I didn't expect or want.
Purchased item
Heavy Duty HydroHose
"I wanted a completely cloth hose. I reached..."
Richard T.Verified
greg was great ,pleasant, efficient
,knowledgeable which may experience quick and easy
Purchased item
Expanding Metal Garden Hose with Grip Switch
"i like the grip ,it is easy to control and th..."
Pam J.Verified
It was GREAT! I highly recommend the product!!!!
Purchased item
Bari 5-In-1 Cordless Fluted Fountain - Upper Base
"When I received my fountain it was cracked in..."
Clark R.Verified
Thoroughly had a good experience. Customer service support was very helpful and courteous
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"The fountain is beautiful and like all the di..."
Linda S.Verified
Was a very easy transaction & fast shipping
Purchased item
A/B/C/D Switch
"Switch worked out great, & fast shipping"
Polly B.Verified
❤️
Purchased item
Designer Print HydroHose®
"❣️❣️❣️"
Patti C.Verified
Easy
Purchased item
Fireman Style Nozzle, Plastic Black
"Love this hose, I already had one, they are l..."
Jan C.Verified
Tech was great, easy to work with
Purchased item
EZ Grip Hose Nozzle
"First time use. Worked perfectly"
Jaye N.Verified
No problems just great customer service!
Purchased item
Expanding Metal Garden Hose with Grip Switch
"This is the greatest hose I have ever had. It..."
Shirley W.Verified
Talked to a real person. He was very patient to explain what hoses were available that I was interested in. Was pleasantly surprised that Bernini sales called me after I was unable to reach them even tho I left no message.
Purchased item
The Original Metal Garden Hose®
"Really like the bernini hose, light weight, e..."
Linda E.Verified
Great service
Purchased item
Expanding Metal Garden Hose with Grip Switch
"Good"
Joe A.Verified
Very good
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Customer service was amazing.
The fountain w..."
Sandra C.Verified
We are very pleased with our shopping experience with Bernini Fountains! We wouldn’t hesitate to refer a friend or family member.
Purchased item
Bari 5-In-1 Cordless Fluted Fountain - Large Bowl Only
"We love our Bernini Fountain! It brings us s..."
Pamela G.Verified
Greg gave excellent customer service!
Purchased item
Expanding Metal Garden Hose with Grip Switch
"My compliments to Greg who returned my call v..."
Terri V.Verified
Customer service is fantastic. Very easy to work with.
Purchased item
Metal Nozzle
"I love these nozzles! They are the best I hav..."
Kathy B.Verified
Customer service was great. Took the time to find me the best price on the hose, and the best shipping cost.
Purchased item
XL Metal Garden Hose®
"Great hose. Two 100 foot fit perfectly on my..."
Denise D.Verified
It was very easy.
Purchased item
Fountain Pump with Black Connector
"I was grateful to get this pump. I don't hav..."
Connie C.Verified
Excellent customer service.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Arrived promptly!"
Glora P.Verified
The lady I talked to was 5 star
Purchased item
Expanding Metal Garden Hose with Grip Switch
"Thank you! I tried to call you to personally,..."
Christine J.Verified
Customer service representative was very nice and extremely helpful!
Purchased item
Fireman Style Nozzle, Plastic Black
"I was a little disappointed the hose nozzle c..."
Linda B.Verified
Everyone was very helpful and friendly.
Purchased item
Bari 5-In-1 Cordless Fluted Fountain - Topper Only
"Thank you for sending the replacement topper,..."
Jackie R.Verified
Always
Quick to respond.
Purchased item
Aqua-Terra 2' x 3' Dirt Scraping Indoor Outdoor Doormat
"Functionality is wonderful besides appearance..."
Howard T.Verified
Excellent customer service!!!
Purchased item
Bernini Sole Floating Solar Outdoor Fountain
"I received a replacement fountain, and it is..."
Pamela K.Verified
quick courteous service
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"."
Larry C.Verified
Great Experience.
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Great fountain I enjoy it and the customer se..."
Jennifer T.Verified
Greg was great! He provided AWSOME customer service!
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"I love my fountain! I had a little bit of a p..."
Martin C.Verified
👍 🌞
Purchased item
Aqua-Terra 2' x 3' Dirt Scraping Indoor Outdoor Doormat
"I ❤️ them
Thank you for all your help
Helping..."
Rene B.Verified
I was very impressed with customer service. I called because the original nozzle was broken, and I requested a replacement. I received a call back within 15 minutes. The woman who answered took care of the situation immediately. She was amazing!
Purchased item
EZ Grip Hose Nozzle
"With all the rain, I haven't really had the o..."
Bianca G.Verified
It’s ok
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"At first, the pump did not work and I had to..."
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