Bernini Fountains Store review | Loox

Bernini Fountains store reviewsSee product reviews

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Rob R.Verified
Your customer service is atrocious
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"This is the 2nd pump we had to get. The one..."
Karla E.Verified
Easily found the part I needed for my fountain.
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"The fountain piece arrived quickly and works..."
Kim D.Verified
Easy, delivered on time, easy to install
A/B/C/D Switch
Purchased item
A/B/C/D Switch
"Perfect !!!"
Eileen D.Verified
No reply from company; no offer to replace defective pump. Ordered TWO MORE ON MY OWN AS A PRECAUTION
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Original pump rec'd with the fountain (thru Q..."
Karen B.Verified
Good service when reaching out
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"These are the best fountains and replacements"
Vanessa C.Verified
It was very easy to complete the order.
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"I am so glad I was able to order another one...."
Sandra D.Verified
Good
Expanding Metal Garden Hose with Grip Switch
Purchased item
Expanding Metal Garden Hose with Grip Switch
"Very good product"
Robert C.Verified
They do not stand behind thier products
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Product came damaged and I have been unable t..."
Karen K.Verified
Impressed with the product 75' no-kink hose. This is a company that stands behind their products and has a wonderful customer service department that responds immediately with a solution to an issue.
EZ Grip Hose Nozzle
Purchased item
EZ Grip Hose Nozzle
"I had originally purchased the Bernini 75' No..."
Dianne P.Verified
Great Customer service; prompt service
Loreto 3-Tier Metal Fountain
Purchased item
Loreto 3-Tier Metal Fountain
"Great customer service. The fountain works b..."
Barbara R.Verified
All staff very professional and well mannered!
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"I have enjoyed this fountain for several year..."
Nelda G.Verified
Tried several times to speak with a person never could get anyone they would email me and no one ever called back. It took a long time to get any results.
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Didn’t get to use it long until the control t..."
Brian R.Verified
Hoopy doopy
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Whoop"
Patricia N.Verified
Great
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"This was a replacement pump since our other c..."
C Michael P.Verified
Fast service
Lithium Ion Fountain Battery
Purchased item
Lithium Ion Fountain Battery
"Had to send product back. Not compatible with..."
John V.Verified
Great results
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"I love the whole Fountain but it seems every..."
Sherry M.Verified
great company - great cusomer service
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"love my 3 fountains - customer service was gr..."
Tiffany J.Verified
Worst experience ever!
Ballare Dancing Waters Fountain
Purchased item
Ballare Dancing Waters Fountain
"This fountain was not as advertised. It was..."
Thomas B.Verified
Thanks Greg
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Thanks Greg"
Christine T.Verified
Very good service
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Received the 2 button fountain pump to replac..."
Gwen M.Verified
Very good
Fontana Cast Iron Bird Bath with Solar Water Fountain Pump
Purchased item
Fontana Cast Iron Bird Bath with Solar Water Fountain Pump
"Beautiful bird bath Thank you"
Wendy S.Verified
Customer support when my pump stopped working was excellent
Fontana Solar Panel/Water Pump ONLY
Purchased item
Fontana Solar Panel/Water Pump ONLY
"My replacement fountain pump is working like..."
Hoang H.Verified
No issues
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Fast shipment, and the part worked great."
Paul S.Verified
Pleased with the shipping
EZ Grip Hose Nozzle
Purchased item
EZ Grip Hose Nozzle
"The nozzle was just what I was looking for, e..."
Celia C.Verified
Everything went great. No issues!
Windless Wind Spinner
Purchased item
Windless Wind Spinner
"I love the windless wind spinner. It is defi..."
Alice S.Verified
Refund please
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"I bought one had to exchange it.so I received..."
Patricia D.Verified
Great.
Bosconero Cordless Fountain
Purchased item
Bosconero Cordless Fountain
"Love it! It’s really nice and sounds wonderfu..."
Eva H.Verified
It was easy.
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"A great item. Works very well and I'm gratefu..."
Regina M.Verified
website is easy to navigate however, I'm not satisfied with my battery operated fountains previously purchased, the quality is poor
Windless Wind Spinner
Purchased item
Windless Wind Spinner
"easy to assemble like the solar spinner"
Kay J.Verified
Greg was very helpful. I really appreciated his concern and assistance.
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"The new motor piece you sent works great. I..."
Bobbie Y.Verified
When I finally got a phone call from Bernini after many tries, I was happy to get the help I needed!
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"So far the new part is working - fingers cros..."
Leo F.Verified
Initially communications were a little bit of a challenge but once we got past those everything was fine
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Was worth the wait. Easy to use. Very please..."
Nita I.Verified
Good variety of color and size choices.
Fortezza Cordless Fountain Tower
Purchased item
Fortezza Cordless Fountain Tower
"Fountains were very securely packaged. Easy t..."
Marcia P.Verified
Had trouble trying to find someone to talk to initially. The person that I finally spoke with was very helpful.
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Creates a relaxing sound - goes on by itself...."
Galeyn M.Verified
This pump was originally out of stock; but when I inquired about it, I was put on a waitlist and it was shipped as soon as more inventory was received.
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"This is the perfect replacement for my origin..."
Deborah Q.Verified
Xxxx
Fortezza Cordless Fountain Tower
Purchased item
Fortezza Cordless Fountain Tower
"Greg Fudge, rep I sent damaged photos to. Rec..."
Debbi R.Verified
Fast efficient ordered process
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"Love my bernini fountain.I have it on daily a..."
Christine J.Verified
Replacement pumps are frequently out of stock
Two Button Fountain Pump and Battery Compartment - no connection port
Purchased item
Two Button Fountain Pump and Battery Compartment - no connection port
"I really like the fountain BUT UNFORTUNATELY...."
Robyn M.Verified
Had a slight problem with one of the sensors which they promptly replaced.
Purchased item
Water Level Electronic Sensor for 15" Smart Self-Watering Planter
"Great customer service, really cool product!"
Roberta S.Verified
I purchased my fountain based on a 4th of July 20% discount and two weeks later I saw on Facebook that the overall cost of my exact fountain was lowered by $60.00. Thus, to say the least my shopping experience was not a good one.
Bosconero Cordless Fountain
Purchased item
Bosconero Cordless Fountain
"My delivery of my fountain did not include th..."
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