Earlemarie D.Verified
Very easy
Purchased item
Dog Cooling Vest
"These cool coats run small. They work great"
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Sally B.Verified
Was easy to buy...
Purchased item
Dog Cooling Vest
"Thicker than I thought therefore not as cool as I thought it would be but m..."
Charlotte T.Verified
It was a great shopping experience. the product arrived very promptly.
Purchased item
Dog Cooling Vest
"My Shih Tzu, Kobi, loves his new cooling mat. I had started to order the sm..."
Alysson N.Verified
Many useful items available
Purchased item
Free Digital eBook
"Has some very good advise. We live in the UK so don't always get extremely..."
Maria F.Verified
Easy ordering and prompt delivery. A pleasant experience all round thank you.
Purchased item
Dog Cooling Vest
"Very nice cooling coat but I think it’s a bit thick and bulky for a very li..."
Giselle B.Verified
Everything is just like it advertised.
Purchased item
Dog Cooling Vest
"I used it twice and it worked to cool my dog off in minutes."
Clare M.Verified
Took a long time to arrive
Purchased item
Pets Cooling Mat
"Not as cooling for the dog as promoted"
Janis S.Verified
Just a good experience. Didn't take long to receive it.
Purchased item
Dog Cooling Vest
"It's made well. I like that it's light weight and my dog likes it too."
Maureen R.Verified
Easy to order quick delivery
Purchased item
Dog Cooling Vest
"Arrived shortly after I ordered it so didn't have to wait long perfect fit..."
Le V.Verified
No response when asked to initiate a return.
Purchased item
Winter Dog Harness
"I got an XL and it wouldn't fit a tea cup poodle.
I ask and asked to initi..."
Javier E.Verified
Took longer than expected
Purchased item
Winter Dog Harness
"After the second use, one of the plastic pieces that holds the harness brok..."
Paul V.Verified
The jacket looks fine, but it’s way too small for large
Purchased item
Winter Dog Harness
"The large is too small. I requested two times with emails to exchange it fo..."
Carol M.Verified
Great
Purchased item
Winter Dog Harness
"It fit tight on him. He's a Maltese. After a grooming fit better but still..."
Kathleen D.Verified
Didn't fit, no customer service, no packing slip.I ordered the recommended size for my 11 lb.dog and it wouldn't zip completely.
Purchased item
Winter Dog Harness
"I've tried to reach someone in customer service on 3 different occasions.Th..."
Jeff S.Verified
Ditto
Purchased item
Winter Dog Harness
"It looks like the quality is good but it is too small for our new puppy. I..."
Jorge R E.Verified
Because you sent a coat that I didn’t order. And I’ve gotten no response from your company and now after a month your sending a how did we do???? Pretty lousy service!!
Purchased item
Winter Dog Harness
"The coat I received is not what I ordered?? I ordered a coat for pups 15 lb..."
Martha P.Verified
Even though I used the size chart, the item was way too small. I have requested an RA# but it's been well over a week and I have not received a response.
Purchased item
Winter Dog Harness
"It was way too small. I requested an RA# but have not heard anything back..."
Darelle B.Verified
Easy, friendly and nice product
Purchased item
Calming Dog Bed
"Elsa loved the bed!"
Dennis V.Verified
Easy peazy
Purchased item
Dog Cooling Vest
"Made well."
Elliot W.Verified
Very easy
Purchased item
Pets Cooling Mat
"My dog loves it."
Kathy M.Verified
Waste of money
Purchased item
Pets Cooling Mat
"It was a waste of money"
Bruce K.Verified
Great fast, courteous shopping!
Purchased item
Ultra-Absorbent Towel
"My wife loves the large, absorbent towel, it dries the dogs fast & clean!"
Geri W.Verified
Perfect
Purchased item
Free eBook
"Our dog loves it. She can stay nice and cool in the 80 90° weather."
Barbara A M.Verified
Pleased with service and item ordered.
Purchased item
Pets Silk Cooling Mat
"When it is hot outside, our Vito comes and stretches out on the mat. He lo..."
Deborah B.Verified
Easy to order
Purchased item
Ultra-Absorbent Towel
"The towel was a lot thinner than I expected."
Jean B.Verified
The uphill is AMAZING. MY DOG loves it. I went back and purchased two more!! Well worth the money! I highly recommend them!!
Purchased item
Free eBook
"The cooling blanket is amazing!!! My dog loves
It. Great buy also."
D'neen B.Verified
Prompt response helpful
Purchased item
Dog Cooling Vest
"Love love my Orion's cooling vest...very helpful at keeping him comfortable..."
Jack D.Verified
Junk product ! False advertising !
Purchased item
Pets Cooling Mat
"over priced piece of cloth that does nothing to help cool a dog off!!!"
Cathy D.Verified
No problems at all.
Purchased item
Pets Cooling Mat
"My black pug loves it! It gets very hot where we live so Pebbles is sleepin..."
John N.Verified
A smooth shopping experience,Thank u Pupchill
Purchased item
PAWtection Coverage
"My dog loves it . I should've gotten the bigger one. But it's been in the 9..."
Leslie D.Verified
nice product
Purchased item
Pets Cooling Mat
"all three like the mat better nights sleep"
Mary R.Verified
Need to return not satisfief
Purchased item
Pets Cooling Mat
"Horrible quality"
Teresa K.Verified
Good
Purchased item
Free eBook
"Nothing wrong with my purchase. I just can’t get my dog to use it. Thank yo..."
Ruth B.Verified
Late arriving
Purchased item
Pets Cooling Mat
"Arrived a bit late for very hot weather but Ginny loves it also cat spends..."
Diane B.Verified
I am pleased and it arrived before summer is over.
Purchased item
Pets Cooling Mat
"My little furbaby is on his cooling mat, a great deal of the day. He fits o..."
Dawn K.Verified
I need to return, have sent multiple emails with no reply. No customer service number to call
Purchased item
Pets Cooling Mat
"I have tried multiple times to email you to return. No reply. I was also..."
João L.Verified
Because of what I have explained about the pink XL cooling vest. The products I have bought until today are really great.
Purchased item
Pets Cooling Mat
"The mattress is really great. She feels really confortable and relieved in..."
Rebecca H.Verified
Not good
Purchased item
Free eBook
"The cats were on it . Cats don’t like anything cold , they go for warmth…...."
Rebecca L.Verified
Your customer service when someone needs to return something needs to be improved, very dissatisfied
Purchased item
Dog Cooling Vest
"I have been trying to return this product since I got it but even though I’..."
Bette W.Verified
The produce was fine but it took too long to receive. It took several weeks.
Purchased item
Pets Cooling Mat
"The matt is good, thanks. The only complaint I have is that it took a fe..."
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