NOIR & PEARL Store review | Loox

NOIR & PEARL store reviewsSee product reviews

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D E.Verified
utter rubbish not what I ordered and a total waste of money and the worst online shopping experience I have ever had. will never order again and will tell anyone I see about how bad the service and products are
Men’s wool cardigan coatigan winter shawl collar jacket
Purchased item
Men’s wool cardigan coatigan winter shawl collar jacket
"does not look like the pic a total rip off I..."
Sharon M.Verified
Hard to make returns
Women's black lace short sleeve mini dress
Purchased item
Women's black lace short sleeve mini dress
"Dress arrived.i havnt bothered to try it on.i..."
Jason P.Verified
Product not as described ☹️
Men’s tweed wool slim fit checked tailored blazer
Purchased item
Men’s tweed wool slim fit checked tailored blazer
"Unfortunately large isn’t large, I’m an avera..."
Michael B.Verified
customer service not good here.
Men's suede loafers – Slip on driving shoes
Purchased item
Men's suede loafers – Slip on driving shoes
"Shoes don't fit. Waiting on a return form. Cu..."
Lyndon B.Verified
Very slow delivery. Very poor quality product.
Men’s leather comfort slip on clogs
Purchased item
Men’s leather comfort slip on clogs
"Very poor quality item. Did not look like the..."
Susan W.Verified
Took forever to arrive
Women's black lace short sleeve mini dress
Purchased item
Women's black lace short sleeve mini dress
"This dress was rubbish, not as described and..."
Shelley P.Verified
Awful don’t use!
Women’s tweed jacket fitted country blazer coat
Purchased item
Women’s tweed jacket fitted country blazer coat
"This product was very disappointing looked no..."
Emily S.Verified
Awful!!!!!
Women's black lace short sleeve mini dress
Purchased item
Women's black lace short sleeve mini dress
"Absolutely awful experience!!! Sent the wrong..."
Claire H.Verified
Not great. Took a long time to come, product was of poor quality and costs a fortune to return it to China for a refund. Won’t use this company again
Women’s black wide leg pants – high waisted flowy
Purchased item
Women’s black wide leg pants – high waisted flowy
"Was far too small. I ordered XL and it is pro..."
Kristy C.Verified
Took a while to be dispatched and delivered
Men's leather slide sandals – slip on open toe
Purchased item
Men's leather slide sandals – slip on open toe
"Not the quality I expected"
Heather M.Verified
Cheap clothes
Women’s floral midi dress long sleeve summer casual
Purchased item
Women’s floral midi dress long sleeve summer casual
"Material cheap and unpleasant, will not wear"
Jade S.Verified
Would not order again ! Would like a refund for the lack of quality and the amount of time it took to arrive ! Disgraceful
Women's tulle corset midi wedding guest dress
Purchased item
Women's tulle corset midi wedding guest dress
"The quality is absolutely horrendous and post..."
Susi W.Verified
I am waiting for my refund.
Women’s linen button-up casual summer shift dress – midi
Purchased item
Women’s linen button-up casual summer shift dress – midi
"Absolute badly made 100% polyester. I am wait..."
Deb S.Verified
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Women’s boho floral maxi summer beach dress
Purchased item
Women’s boho floral maxi summer beach dress
"Took a lot longer than expected to arrive. M..."
Evie S.Verified
I ordered 2 dresses from this company and when they arrived they were not as described. The quality is terrible, they are see through and cheap looking. I contacted customer services who after a lot of back and forth eventually agreed to let me return these items. However, the return address is in China and I was expected to pay over £15 to return them through no fault of my own. Do not recommend at all!
Women’s satin one shoulder ruched summer evening maxi dress
Purchased item
Women’s satin one shoulder ruched summer evening maxi dress
"I ordered 2 dresses and when they arrived the..."
Elizabeth K.Verified
Dress was not how it was advertised Couldn’t return as unable to print label Contacted Noir & Pearl but no help given
Women's summer midi dress – boho beach style with pockets
Purchased item
Women's summer midi dress – boho beach style with pockets
"Dress was not what it looked in your advert ...."
Hayley L.Verified
Terrible product.
Women’s linen midi summer dress short sleeve casual
Purchased item
Women’s linen midi summer dress short sleeve casual
"Couldn’t be more disappointed.The dress was s..."
Cliff B.Verified
Chinese company, fake items
Men’s leather comfort slip on clogs
Purchased item
Men’s leather comfort slip on clogs
"Nothing like picture or description, fake lea..."
Lisa A.Verified
Wont let me return the item easily
Women’s navy knit cardigan with denim trim
Purchased item
Women’s navy knit cardigan with denim trim
"Looks cheap. Struggling to return"
Carmel F.Verified
Useless customer service
Women's summer midi dress – boho beach style with pockets
Purchased item
Women's summer midi dress – boho beach style with pockets
"Terrible material, won’t buy again from you !..."
Sarah D.Verified
Cardigan very very short. postage back £21 so not worth it.
Striped crochet knit short-sleeve cardigan
Purchased item
Striped crochet knit short-sleeve cardigan
"This cardigan was about 12 inches too short i..."
Nina A.Verified
Slow delivery but otherwise good
Women’s navy knit cardigan with denim trim
Purchased item
Women’s navy knit cardigan with denim trim
"It’s a bit short"
Kate E.Verified
Still awaiting a refund Item returned weeks ago
Women’s navy knit cardigan with denim trim
Purchased item
Women’s navy knit cardigan with denim trim
"Still waiting for a refund ! I returned item..."
Monica W.Verified
Very easy thank you.
Leopard and striped knit cardigan
Purchased item
Leopard and striped knit cardigan
"Great item, thank you."
Pete B.Verified
Total crap ,
Men’s leather comfort slip on clogs
Purchased item
Men’s leather comfort slip on clogs
"Pathetic cheap crap ! I have asked for my mon..."
R.Verified
Order took ages. Emails were responded to promptly but couldn’t help with fundamentals ie that the dress was polyester not linen and that to return it to China cost £20.
Women’s linen shirt dress summer casual loose fit
Purchased item
Women’s linen shirt dress summer casual loose fit
"Advertised as linen, was labelled 100pct poly..."
Simon D.Verified
Awful. Poor quality product and a non-exsitent customer service department that changes to rules to suit themselves.
Heritage herringbone trousers men – tailored fit
Purchased item
Heritage herringbone trousers men – tailored fit
"Absolute shambles of a product and customer s..."
Lorna H.Verified
Awful do not buy from this site!!!
Women's floral vintage midi wedding guest dress
Purchased item
Women's floral vintage midi wedding guest dress
"Awful do not buy from this site!!!!!"
Eric J.Verified
The firm kept me up to date with my order at all times
Men's slip-on outdoor walking shoes
Purchased item
Men's slip-on outdoor walking shoes
"Shoes are as described at first a little bit..."
Sian E.Verified
Don't bother. Cheap quality and they are based on China so expensive to return
Leopard and striped knit cardigan
Purchased item
Leopard and striped knit cardigan
"The material was poor quality and when I orde..."
Ruth L.Verified
Long process to get a return and refund set up. Expensive to send back to China and still haven’t received refund.
Women cozy wool cardigan
Purchased item
Women cozy wool cardigan
"Poor quality and unlike the picture. Return p..."
Fred W.Verified
Poor service slow delivery a rip off.
Men's half zip fleece pullover casual sweatshirt
Purchased item
Men's half zip fleece pullover casual sweatshirt
"Delivery was appalling took way too long to d..."
Jenny R.Verified
Nice stuff - delivery takes a while
Striped crochet knit short-sleeve cardigan
Purchased item
Striped crochet knit short-sleeve cardigan
"Nice unusual top that has received several co..."
Helen M.Verified
Dreadful. The material they use Is cheap and nasty and therefore the clothing doesn’t hang properly and just looks awful. I tried to send my items back but they refused
Women’s linen button-up casual summer shift dress – midi
Purchased item
Women’s linen button-up casual summer shift dress – midi
"Dreadful dress. The material Is cheap and nas..."
Fiona P.Verified
Excellent service
Women’s button-down short sleeve shirt dress with pockets
Purchased item
Women’s button-down short sleeve shirt dress with pockets
"Great dress easy to wear and suitable for hot..."
Marie J.Verified
Not honest Chinese posing as British
Women textured button cardigan
Purchased item
Women textured button cardigan
"This jumper is awful too short and with vey l..."
D.Verified
Weighted nearly 8 weeks for it to be delivered for it to turn up and feel like the most cheaply made coat I've ever felt but how much you charge disgusting
Men lightweight hooded puffer jacket
Purchased item
Men lightweight hooded puffer jacket
"It was so cheaply made and did not fit not tr..."
Monika M.Verified
To small
Knee-high perforated suede boots
Purchased item
Knee-high perforated suede boots
"To small"
John P.Verified
Customer service sucks.
Men slip-on outdoor walking shoes
Purchased item
Men slip-on outdoor walking shoes
"Shoes sent to me were at least two sizes too..."
Evelina S.Verified
Didn’t like them and would like to process the refund how do bro this ?
Women suede casual loafer shoes
Purchased item
Women suede casual loafer shoes
"Unfortunately the loafers are not nice need t..."
NOIR & PEARL store reviewsVisit store