Strange Tails Store review | Loox

Strange Tails store reviewsSee product reviews

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Jody S.Verified
My only suggestion is perhaps one more piece of communication about the status of my order. I understand that this is a handmade product and it takes time. I really do. But I kept feeling the need to go back to website and check to see where things were.
Biothane Long Line with Detachable Handle
Purchased item
Biothane Long Line with Detachable Handle
"I'm very happy with my long line. The hardware is sturdy and the biothane m..."
Rebecca S.Verified
Easy website and social media presence to research what I wanted and place my order!
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"Got our order just in time for Halloween! It was so easy to use and made go..."
Rebecca M.Verified
Quality is amazing. Working with strange tails is great! They replied quickly with my questions and are so sweet and kind!
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"Absolutely love the quality of the leash and hands free system! It is super..."
Amélie G.Verified
Great customer service!
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"I really love this leash and collar combo! It's well made and beautiful! I..."
Deanna T.Verified
Easy
Canary - Classic Biothane Dog Leash
Purchased item
Canary - Classic Biothane Dog Leash
"Love all your leashes and adapters!"
Merrill O.Verified
As a small business with lightly customized products, I can understand your return policy. But given the high price point of your items, I do think some ability to make returns should be implemented going forward. Items with very common “customizations” like a specific color of leash with a specific color of handle are likely to be ordered many times over, so at some point you should be able to resell any returned items. I would also love to see more promotional materials involving small-breed dogs, if you plan to continue selling products with small measurements. I think if I had seen how large and heavy your products would look on my small dachshund, I would've been better able to determine whether they were a good fit for her before ordering.
Moss - Classic Biothane Dog Leash
Purchased item
Moss - Classic Biothane Dog Leash
"I ordered a biothane leash and collar for my 11lb. miniature dachshund Andy..."
Sherry-anne Y.Verified
The checkout process was very smooth, and shipping was relatively quick.
Clay - Classic Biothane Dog Leash
Purchased item
Clay - Classic Biothane Dog Leash
"Absolutely love our strange tails leash that we got as part of the mystery..."
Nicole K.Verified
Easy! Love shopping the webpage
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"Strangetails is quality stuff! It’s so durable and easy to clean. We love o..."
Tabatha B.Verified
Savanah was such a huge help.in deciding colors and helping me chose just the right system.
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"I can't say enough positive things about Strange Tails! The products I purc..."
Catherine M.Verified
Best customer service! Savannah was very helpful when I had a question regarding leash lengths.
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"Love, Love, Love my leash with a traffic handle!! 😍❤️. I am very picky abou..."
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