Strange Tails Store review | Loox

Strange Tails store reviewsSee product reviews

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Cheyenne A.Verified
Great quality. Great timing for shipping for something that was handmade and shipping internationally to Hawaii.
Biothane Long Line with Detachable Handle
Purchased item
Biothane Long Line with Detachable Handle
"We live in Hawaii and this is the perfect long line for the beach. The sand..."
Myra L.Verified
Wonderful experiences with the Strange Tails team in ordering for delivery and pickup from their location.
Biothane Long Line with Detachable Handle
Purchased item
Biothane Long Line with Detachable Handle
"I have both the 15ft and 30ft long lines and I love them. They never tangle..."
Gaia S.Verified
I had allot of questions an they took their time to answer every single one! Will definetly buy other gear in the future! Custumer service was fantastic!
Adjustable Biothane Quick Release Dog Collar
Purchased item
Adjustable Biothane Quick Release Dog Collar
"The buckle is realy handy since I take all of my dog's gear in the house.I..."
Hollynn S.Verified
Strange Tails has a distinct talent for personalized connection with their customers. Their replies, email and on Instagram, are prompt and helpful. They will even send video of different color combos and recommendations. Great service; the wait for processing and shipping is more than worthwhile.
Adjustable Biothane Quick Release Dog Collar
Purchased item
Adjustable Biothane Quick Release Dog Collar
"I really love this collar! It is good quality, easy to adjust, and the quic..."
Roxanne W.Verified
Shipping time was slow. But everything else was good.
Moss - Classic Biothane Dog Leash
Purchased item
Moss - Classic Biothane Dog Leash
"Great quality and beautiful!"
Kayla M.Verified
Loved all the reference pictures when choosing colors for my leashes
Auto Locking Carabiner Upgrade
Purchased item
Auto Locking Carabiner Upgrade
"When ordering I was not sure to expect with the auto lock feature, but it s..."
Teresa M.Verified
It was fast and super easy.
Biothane Long Line with Detachable Handle
Purchased item
Biothane Long Line with Detachable Handle
"I love the customize colors I’ve chosen and how easy it is to clean the lea..."
Carl H.Verified
Easy to find what I needed. Some more photos of the options I was selecting would have been helpful
Leather Traffic Handle Dog Leash
Purchased item
Leather Traffic Handle Dog Leash
"We love the lead we got for our girl Remi. Perfect length, the traffic hand..."
Mikayla B.Verified
Easy website and quick delivery.
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"I bought one years ago with my Boston Terrier and it was a game changer for..."
Xenia D.Verified
It’s been a really great experience!
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"Awesome leash!"
Olha V.Verified
Team was with us through all the steps and they were amazing solving any issues!
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"I cannot express how much we love the gear! Everything fits so well, collar..."
Ruby H.Verified
Love the brand and love the style! Great quality!
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"We love it! My puppy just started wearing it and we use it now as our every..."
John G.Verified
Great selection of leashes and colours online. Pickup was easy.
Biothane Long Line with Detachable Handle
Purchased item
Biothane Long Line with Detachable Handle
"Very high quality leashes, as an added bonus they look beautiful as well."
Jade C.Verified
Always amazing when it comes ordering with strange tails. Their service is fast and the order is perfect.
Cherry - Classic Biothane Dog Collar
Purchased item
Cherry - Classic Biothane Dog Collar
"I love how the cherry colour pops against my black Shiba’s fur. The color i..."
Cailey H.Verified
Great experience !
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"Loved it! Amazing quality!"
Isis G.Verified
Everything is all smooth and perfect
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"I have 4 different leashes I loved them"
Victoria K.Verified
Your stuff is so well made and cute, definitely getting the regular leash for every day soon!
Biothane Long Line with Detachable Handle
Purchased item
Biothane Long Line with Detachable Handle
"I love the hands free and longline combination! It’s great for hiking throu..."
Maryann D.Verified
Great service !! My package arrived when stated & loved that it was all recyclable packaging.
Biothane Long Line with Detachable Handle
Purchased item
Biothane Long Line with Detachable Handle
"This leash has made my life so much easier with my 9 month old Golden Baby..."
Marissa O.Verified
It was a bit of a wait, but well worth it!
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"Love the product, colour and make. You can tell there's time, effort and ca..."
Joanna K.Verified
Great quality product!
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"Love it, so convenient and easy to use!"
Lucy Q.Verified
Highly recommend this shop!
Biothane Long Line with Detachable Handle
Purchased item
Biothane Long Line with Detachable Handle
"Have been using their products for years now and there’s really nothing els..."
Julie S.Verified
Great
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"The buckle and leash are pretty heavy for my 21 pound dog and me holding th..."
Colleen M.Verified
10/10. Absolutely perfect and so easy to communicate!
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"This is our second set up, and we love it just as much as the first! The ha..."
Gianna M.Verified
Great customer service and even better products! Just added more strange tails products to my collection!
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"Great in all weather! Easy to dry off and very durable. My favorite leash!"
Shane S.Verified
It shipped right in time for Christmas!
Adjustable Biothane Quick Release Dog Collar
Purchased item
Adjustable Biothane Quick Release Dog Collar
"The color is perfect and the materials feel super durable."
Kaleigh H.Verified
I had an incredible experience shopping with Strange Tails. I had some questions about the collar’s color and sizing, and their customer service went above and beyond to help me. They responded quickly and even sent me pictures and videos to ensure I was confident in my choice. It made the whole shopping experience so easy and stress-free! Their customer service is top-notch, but so are their products —perfect for the beach and water, super durable, and easy to clean. I highly recommend this company to anyone looking for high-quality pet products with outstanding support!
Tangerine - Classic Biothane Dog Collar
Purchased item
Tangerine - Classic Biothane Dog Collar
"I absolutely love this collar! It’s been a game-changer for my dogs, especi..."
Jennifer B.Verified
A bit of a wait between orders but knowing you are investing in a handmade product that will last makes it worth it!
Obsidian - Classic Biothane Dog Leash
Purchased item
Obsidian - Classic Biothane Dog Leash
"The perfect leash and collar combination. The hardware is top notch and wea..."
Geraldine L.Verified
I was sent the wrong leash and I emailed them and got a quick reply to apologise (it was during their super busy sales period) and was a replacement leash.
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"I already have the 5ft leash and I decided to get the 4ft one to go with th..."
Haley M.Verified
Was great, shipping was a lil while but I know it’s a Canadian based company so that makes sense.
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"Love it so much, kinda wish I would’ve gotten the carabiner instead of norm..."
Leise H.Verified
I have made multiple purchases and all of my equipment looks and works exactly like it’s supposed to. And I’m looking forward to getting more in the future!
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"I love the way it looks and it’s extremely comfortable, 10/10 recommend!"
Brittney C.Verified
Perfect experience.
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"Absolutely love this leash! The colors are beautiful, the material is durab..."
Natasha L.Verified
Perfect! I had all my questions answered in a very timely fashion:)
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"I use this every day! As a service dog handler this hands free setup is the..."
Robin W.Verified
Easy website to navigate and it was shipped/delivered very quickly!
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"This is my second one for a second dog. I opted for the high handle on thi..."
Nathalie R.Verified
While taking a lot of time to get to the Netherlands, the orders always arrive in perfect condition and there are lots of shipping updates so you know approximately where it is. I do always have to pay extra costs but that is not something the shop can influence of course.
Adjustable Biothane Quick Release Dog Collar
Purchased item
Adjustable Biothane Quick Release Dog Collar
"It was super easy to adjust and holds the size perfectly. My dog loves mud..."
Kyla M.Verified
They were very clear, kind and easy to work with
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"Beautiful Quality, and incredibly functional. My partner and I both love th..."
Kendall A.Verified
Love this store!
Biothane Long Line with Detachable Handle
Purchased item
Biothane Long Line with Detachable Handle
"Love it so much!"
Abby S.Verified
Had nothing short of an amazing and easy experience.
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"It’s great quality and gorgeous!"
Nicole P.Verified
Liz is awesome, super responsive and helpful!
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"I am so obsessed with our new long line and leash converter-it has complete..."
Diana H.Verified
Superior products and service! Very happy and satisfied with my experience.
Auto Locking Carabiner Upgrade
Purchased item
Auto Locking Carabiner Upgrade
"Great carabiner! Love it! Ensures a higher level of security and peace of m..."
Jill B.Verified
The website is easy to use, transaction was smooth and the delivery was much faster than I thought it would be considering your a small business during the holidays and I’m in the US.
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"This is hands down my favorite hands free leash ever! I’ve tried a TON! I w..."
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