Strange Tails Store review | Loox

Strange Tails store reviewsSee product reviews

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Shelly E.Verified
Easy to deal with my order went in as two leashes not a leash and hands free they credited me immediately so that I could re-order. fast delivery came in a couple of weeks along with tracking details.
Obsidian - Classic Biothane Dog Leash
Purchased item
Obsidian - Classic Biothane Dog Leash
"Its a great leash I bought it to go with the hands free, I am very happy wi..."
Joanne P.Verified
Very professional service and wonderful product.
Biothane Long Line with Detachable Handle
Purchased item
Biothane Long Line with Detachable Handle
"Fantastic product, great service and absolutely love it. In fact I am looki..."
Agnes T.Verified
Speedy delivery and short wait time
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"Amazing quality and craftsmanship, stylish design! Need to get more!"
Franziska T.Verified
The website is easy to use. My only comment would be that I wished it would be different pink and blue options since that is the two colors I originally wanted to go with, but I didn't find a combination that I liked so I made a compromise with the sage.
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"Very nice system. I wish the leash would be a little bit wider and I know t..."
Maddie K.Verified
Love this company and what they sell! Definitely recommend.
Cedar - Classic Biothane Dog Collar
Purchased item
Cedar - Classic Biothane Dog Collar
"10/10 love this company!"
Isabel S.Verified
i wanted to change my chosen colours after completing the order and they were so accommodating to the changes i wanted to make!
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"i bought the traffic handle leash (4ft low position, and 6ft low position)..."
Jenna L.Verified
Amazing!!
Biothane Long Line with Detachable Handle
Purchased item
Biothane Long Line with Detachable Handle
"Strange Tails was such a pleasure to order from. They were incredibly respo..."
Chloe F.Verified
It was fun to pick colours, website was great, purchasing and shipping were all very smooth
Cedar - Classic Biothane Dog Leash
Purchased item
Cedar - Classic Biothane Dog Leash
"This leash is excellent! The colours are stunning, it cleans easily, I love..."
Emily M.Verified
Easy shipping experience. Received the package in time and the product was delivered in good quality
Terracotta - Classic Biothane Dog Leash
Purchased item
Terracotta - Classic Biothane Dog Leash
"Very cute and great quality. I’ve already recommended to a few other people..."
Deanna B.Verified
Easy ordering. Love the customization
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"Finally found the perfect leash to walk my dogs. The high traffic handle wo..."
Carolyn A.Verified
Shopping experience was lovely website was well organized and made everything very user-friendly
Biothane Long Line with Detachable Handle
Purchased item
Biothane Long Line with Detachable Handle
"Our favourite leash/collar that we have ever used!! Qualities is amazing, l..."
Andrea P.Verified
Easy peasy
Natural - Classic Leather Dog Collar
Purchased item
Natural - Classic Leather Dog Collar
"Perfect collar."
Rachel P.Verified
Leash came much quicker than expected - shipping within Canada. And the product is 10/10
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"I absolutely LOVE this leash! I bought the 5ft biothane leash with a traffi..."
Emily E.Verified
I reached out with a question about my recent order and they responded quickly and helpfully.
Moss - Classic Biothane Dog Leash
Purchased item
Moss - Classic Biothane Dog Leash
"It turned out beautiful, arrived quickly, and is perfection. I reached out..."
Melissa C.Verified
They really want you and your dog to enjoy their products. I would absolutely buy from them again.
Leather Martingale Dog Collar
Purchased item
Leather Martingale Dog Collar
"Very pretty collar, I had some sizing issues(as seen in photo) but Savannah..."
Mita S.Verified
Love the shop and the shopping experience!! Would’ve loved to have an exchange policy though, because at least 2 items I’ve ordered so far were the wrong length or size and I’m unable to use them or return them.
Moss - Classic Biothane Dog Collar
Purchased item
Moss - Classic Biothane Dog Collar
"Savannah was able to adjust the placement of the holes punched in the colla..."
Annalise L.Verified
Package came faster than expected!!
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"I love everything I have ordered! I just wish you made a harness too!!"
Dan T.Verified
Easy and straightforward
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"Such amazing pieces. We love using them 🥰"
Lisa G.Verified
Great! Love that they are a local business
Biothane Drag Line for Dogs
Purchased item
Biothane Drag Line for Dogs
"Love it! This has been a game changer for walking my beagle. Wish I had it..."
Michelle F.Verified
The leash came pretty quickly given that it was made to order. Your website is very easy to navigate and professional.
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"My daughter has raved about your leashes for years. I tried hers out when..."
Nathalie C.Verified
Super easy and your TikTok videos made it super helpful to pick the correct things for us!
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"We already had our leash that’s been so reliable and strong! Then I bought..."
Kelsey L.Verified
Great!
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"Loving this leash system for my new Dane pup!"
Chelsey G.Verified
I had a few questions over email before purchasing my leash bundle, and they were so helpful while responding to inquiries in a timely manner.
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"I love having a hands free adaptor that’s fully separated from the leash. I..."
Maddy P.Verified
A small business focusing on quality dog products that are actually great to use and wear, and look fantastic
Adjustable Biothane Quick Release Dog Collar
Purchased item
Adjustable Biothane Quick Release Dog Collar
"This collar is fantastic. The cobra clip has been invaluable for my dog on..."
Jewel M.Verified
My shopping experience with Strange Tails was fantastic. The website is easy to navigate and informative of the products offered plus the options for the products. I was also heavily impressed with how quickly my email was responded to when I had a question about my order.
Midnight - Classic Biothane Dog Collar
Purchased item
Midnight - Classic Biothane Dog Collar
"I am a US customer and the collar I ordered for my GSD was very much worth..."
Wanda V.Verified
Easy to navigate. Customer service was awesome.
Terracotta - Classic Biothane Dog Leash
Purchased item
Terracotta - Classic Biothane Dog Leash
"Love the leash. Easy to clip and great quality"
Alana E.Verified
The website was easy to navigate and placing the order was simple.
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"I ordered these leashes for my two dogs and they are so practical. The adde..."
Emily W.Verified
Great website and product offerings. Simple - most difficult feature was deciding on which colour combination to order!
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"Convenient, comfortable and lovely!"
Amy B.Verified
They were very helpful with my color selections and sent me specific photos to reference prior to placing my order.
Cherry - Classic Biothane Dog Leash
Purchased item
Cherry - Classic Biothane Dog Leash
"Love everything - high quality and will come in handy at the beach this sum..."
Kelly H.Verified
Second time purchasing from Strange Tails. Great quality, great customer service. Highly recommend it, worth every penny!!~
Auto Locking Carabiner Upgrade
Purchased item
Auto Locking Carabiner Upgrade
"This is a repurchase with the auto lock carabiner upgrade. I’ve previously..."
Susan B.Verified
My leash was created and shipped out very quickly.
Biothane Traffic Handle Dog Leash
Purchased item
Biothane Traffic Handle Dog Leash
"My rescue 2-yr-old American Foxhound, Molly, and I have been loving our new..."
Victoria B.Verified
Love this brand, excited for our next item!
Cherry - Classic Biothane Dog Leash
Purchased item
Cherry - Classic Biothane Dog Leash
"Such great quality!! We had a similar leash from wild ones but our pup chew..."
Maia S.Verified
They were super helpful and got everything sorted quickly
Auto Locking Carabiner Upgrade
Purchased item
Auto Locking Carabiner Upgrade
"I had a small warranty issue and they were great and fixed it right away! W..."
Mary E.Verified
Easy to manage website. I like that you could mix and match your choice of colours.
Cedar - Classic Biothane Dog Collar
Purchased item
Cedar - Classic Biothane Dog Collar
"Love the colour!"
Susana R.Verified
Easy to figure out sizing and love the customization’s
Adjustable Biothane Quick Release Dog Collar
Purchased item
Adjustable Biothane Quick Release Dog Collar
"Love this collar! Great quality easy to adjust and the quick release featur..."
Robyn D.Verified
It was easy to purchase and the product was at it is advertised. I would say it takes awhile to get it, but it is worth it when you get it!
Biothane Long Line with Detachable Handle
Purchased item
Biothane Long Line with Detachable Handle
"This leash has been really great so far! It is a bit cumbersome to take on..."
Marymichele C.Verified
Very positive shopping experience. The customization process was easy. Received the leash when expected.
Biothane Long Line with Detachable Handle
Purchased item
Biothane Long Line with Detachable Handle
"Absolutely love this custom leash. It’s exactly as I wanted it. Exceptional..."
Melissa T.Verified
Super easy to find what I needed and received my products super fast :)
Hands-Free Leash Adapter
Purchased item
Hands-Free Leash Adapter
"I've been looking for an hands-free leash adapter for a while but could not..."
Ishani G.Verified
Incredible customer service, I’ve had a package stolen and they immediately sent a new one with a signature required and were so responsive!
Tangerine - Classic Biothane Dog Collar
Purchased item
Tangerine - Classic Biothane Dog Collar
"Such a great collar especially if your pup loves the water!! Completely wat..."
Cheyenne A.Verified
Great quality. Great timing for shipping for something that was handmade and shipping internationally to Hawaii.
Biothane Long Line with Detachable Handle
Purchased item
Biothane Long Line with Detachable Handle
"We live in Hawaii and this is the perfect long line for the beach. The sand..."
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