Strange Tails store reviewsSee product reviews

Easy to navigate. Customer service was awesome.

The website was easy to navigate and placing the order was simple.

Great website and product offerings. Simple - most difficult feature was deciding on which colour combination to order!

They were very helpful with my color selections and sent me specific photos to reference prior to placing my order.

Second time purchasing from Strange Tails. Great quality, great customer service. Highly recommend it, worth every penny!!~

My leash was created and shipped out very quickly.

Love this brand, excited for our next item!

They were super helpful and got everything sorted quickly

Easy to manage website. I like that you could mix and match your choice of colours.

Easy to figure out sizing and love the customization’s

It was easy to purchase and the product was at it is advertised. I would say it takes awhile to get it, but it is worth it when you get it!

Very positive shopping experience. The customization process was easy. Received the leash when expected.

Super easy to find what I needed and received my products super fast :)

Incredible customer service, I’ve had a package stolen and they immediately sent a new one with a signature required and were so responsive!

Great quality. Great timing for shipping for something that was handmade and shipping internationally to Hawaii.

Wonderful experiences with the Strange Tails team in ordering for delivery and pickup from their location.

I had allot of questions an they took their time to answer every single one! Will definetly buy other gear in the future! Custumer service was fantastic!

Strange Tails has a distinct talent for personalized connection with their customers. Their replies, email and on Instagram, are prompt and helpful. They will even send video of different color combos and recommendations. Great service; the wait for processing and shipping is more than worthwhile.

Shipping time was slow. But everything else was good.

Loved all the reference pictures when choosing colors for my leashes

It was fast and super easy.

Easy to find what I needed. Some more photos of the options I was selecting would have been helpful

Easy website and quick delivery.

It’s been a really great experience!

Team was with us through all the steps and they were amazing solving any issues!

Love the brand and love the style! Great quality!

Great selection of leashes and colours online. Pickup was easy.

Always amazing when it comes ordering with strange tails. Their service is fast and the order is perfect.

Great experience !

Everything is all smooth and perfect

Your stuff is so well made and cute, definitely getting the regular leash for every day soon!

Great service !! My package arrived when stated & loved that it was all recyclable packaging.

It was a bit of a wait, but well worth it!

Great quality product!

Highly recommend this shop!

Great

10/10. Absolutely perfect and so easy to communicate!

Great customer service and even better products! Just added more strange tails products to my collection!

It shipped right in time for Christmas!

I had an incredible experience shopping with Strange Tails. I had some questions about the collar’s color and sizing, and their customer service went above and beyond to help me. They responded quickly and even sent me pictures and videos to ensure I was confident in my choice. It made the whole shopping experience so easy and stress-free! Their customer service is top-notch, but so are their products —perfect for the beach and water, super durable, and easy to clean. I highly recommend this company to anyone looking for high-quality pet products with outstanding support!