Lumara Store review | Loox

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Wenche J.Verified
It arrived at my door in Norway after just a few days, extremely fast. I was out shopping that day and when I came home it was there, long before estimated arrival!
VISO - FDA Certified Red Light Therapy Mask
Purchased item
VISO - FDA Certified Red Light Therapy Mask
"Hello, Excellent mask, I am happy I bought one new! I have been using a ma..."
Raphael Y.Verified
great follow up from customer support for delivery
Lumara Pad
Purchased item
Lumara Pad
"thank you for getting it to me in NZ- much appeciated"
Anne H.Verified
I stayed on your website because Ari Whitten made a case for your products. Otherwise I would have gone somewhere else. Get help with the website!
VISO - FDA Certified Red Light Therapy Mask
Purchased item
VISO - FDA Certified Red Light Therapy Mask
"I love the qualities of the experience of the face mask and also the small..."
Kathy C.Verified
It's a great product!
Lumara Pad
Purchased item
Lumara Pad
"I love the mask because I am seeing good results of the fading of brown spo..."
Jennie C.Verified
The item I ordered was out of stock and I received a phone call asking if I wanted to a larger pad for the same price. I’m glad it worked out that way because the size helps more with the injury I have! So thank you again!!!
Lumara Pad
Purchased item
Lumara Pad
"First of all, I have the face mask and it’s absolutely amazing! So I wante..."
Michele B.Verified
So easy on the internet.
Illuminate V2 (VISO PRO)
Purchased item
Illuminate V2 (VISO PRO)
"Have used daily, on full strength on my hip area for 3 days now. Pain almos..."
Leah V.Verified
Pleased at how quickly I received it.
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"I haven't seen a big difference yet."
Michael M.Verified
Shabby accessories
Arch Handle
Purchased item
Arch Handle
"Pretty disappointed. For starters the handle is made of a very cheap 3d pri..."
Liliana C.Verified
Very good
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"Great"
Karen B.Verified
When I ordered, it took very little time before I received my mask.
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"It s so easy to set up and use. I just started last week, so I do not have..."
Sally H.Verified
Easy, peasy!
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"Skin was smoother immediately. Gradually, fine lines are less deep. Very..."
Tamara S.Verified
Online purchase was smooth.
Lumara Pad
Purchased item
Lumara Pad
"Really happy with product. My only suggestion for improvement would be guid..."
Anadelmy T.Verified
I didn’t have any problems, it was great
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"So far I love it, I just start using and the kind of my skin is dry, I hope..."
Miguel F.Verified
After I bought this I had a question and was answered promptly. So good experience
Illuminate Red
Purchased item
Illuminate Red
"I was using a cheap table top led with 7 colors before buying this one but..."
Kay B.Verified
Needed help in placing order on line, chat box solved the problem!
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"Just started using it"
Harsha G.Verified
Excellent customer service.
Illuminate Red
Purchased item
Illuminate Red
"Excellent panel with great coverage and power!"
Artie D.Verified
Great shopping and shipping experience
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"I've used it for 7 days and have noticed a difference. However, the small b..."
Marge S.Verified
Excellent customer service
Illuminate Red
Purchased item
Illuminate Red
"Quality product."
Lexi &.Verified
Wish it went down to neck
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"I don't see a difference so fsr"
Anna F.Verified
The experience has been good ! The only small complaint that I have is that a red mark shows up on my nose after use , however it does disappear!
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"My honest opinion is that I have not seen any results yet but it has only b..."
Aaron S.Verified
I'm very happy with my purchase, it did take a long time to arrive but it was worth it, thank you.
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"I've been wanting this for a while. It's so nice and I can't wait to get mo..."
Christi K.Verified
Great product! Great company! If just took longer than expected to arrive.
Illuminate Red
Purchased item
Illuminate Red
"Really enjoying our light!"
K.a. V.Verified
Yes, perhaps several different colored lights for different issues.
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"I haven't had product very long but my husband swears he already sees a dif..."
Beth H.Verified
Delivery was delayed but customer service was responsive in addressing my concerns.
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"Love it! Quality is outstanding, easy to use and provides great results."
Becca W.Verified
Great
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"Obsessed — and so excited to keep using this. My girlfriend convinced me to..."
Tyler W.Verified
Nope
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"I loved it, however my wife did not and it was a gift for her. I returned t..."
Tiffany T.Verified
Great experience!!
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"Love it!!"
Courtney T.Verified
I had to reach out to customer service due to delayed shipping but they were very reassuring.
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"So far I love my red light mask! I’ve been using it consistently and have n..."
Faigy G.Verified
Customer service Promp responses
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"Please process a return for this item. Its very uncomfortable and i cant re..."
Beverly G.Verified
delivery was delayed by a month
Illuminate Red
Purchased item
Illuminate Red
"my husband and I have been using it for a week and have already experienced..."
Lynelle A.Verified
No
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"Love it!!"
Angeles Maria A.Verified
Requested a replacement for my lumarapanel controller that stopped working under guarantee more than a month ago. Haven't received it yet. I emailed a few times and the response is super slow. The items sold by this company are very expensive, the costumer service should be better. The plugs are American, so y an adaptor is needed in order to use the device. Since they are selling in Europe they should provide European plugs. Using an adaptor is a added hassle
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"The delivery time was long. Not very good costumer service."
Tammy B.Verified
Great customer service when my order was delayed.
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"Delighted with my purchase!"
Monika M.Verified
exceptional customer service, easy to communicate with.
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"I have waited for a while for the mask but the wait was worth it. I have be..."
Rosie M.Verified
Not great so far
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"Still haven’t received product and ordered end of November. Emails are bein..."
Lori H.Verified
The first response I received from Lumara was “it shows delivered”. Hoping they will get proof of delivery, file a claim and send out another one.
Arch Handle
Purchased item
Arch Handle
"I have not yet received it even though FedEx shows it was delivered. I’m ho..."
Michelle P.Verified
Love 💗
Lumara Pad
Purchased item
Lumara Pad
"It is helps my pain a lot. It is helping my pain."
Carol M.Verified
Customer superb
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"Saw results Relaxing"
Kelly R.Verified
Fast shipping
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"Only 2 weeks of consistent use but loving it so far!!"
Ana F.Verified
Loved how easy the purchase was. I received it sooner than I expected.
VISO - Anti-Aging Red Light Mask
Purchased item
VISO - Anti-Aging Red Light Mask
"I just started using it, but I’m already loving it. I bought one for my mot..."
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